Complaint Rating:

Company information:
Everex Inc
5020 Brandin Court
Fremont, California
United States
Phone: 866-850-8835
everex.com

I bought a laptop from Everex, 'the alternate pc company', and only a year after purchasing it, conveniently for the company right when the 1 year warranty is up, it completely stops working the way it is supposed to. When it goes to screen saver it takes 2 hours to get it off, it won't recognize my camera anymore, and it crashes when no one is even using it. It is so corrupted and messed up, and of course it happens right after the 1 year warranty is up.

I have filed BBB reports and am getting ready to file a federal trade commission report on them as well, and all I get from their customer service is to return it for an RMA, where they repair it, which I doubt go far beyond the computer's own repair mode... anyway it's going to cost me an additional fee. On top of the $600+ I paid for this computer, plus the 2 year additional warranty I purchased, which I am not sure what it actually covers, because after you purchase it you get to read that it does not cover corrupted files, which is usually why you need computers repaired. Anyway all in all I spent close to $700.00 including computer and warranties, and they ask me to pay them more when I tell them the computer is not working right.

I will never buy from Everex again, ever!