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esure car insurance Complaints - rude and arrogant

Review all esure car insurance complaints

esure car insurance
Posted: 2009-11-03 by   user12
rude and arrogant
Complaint Rating: 0 % with 0 votes
Company information:
esure
United Kingdom

esure car insurance claim handlers are rude and arrogant, they treat you as stupid and if by any chance you make a claim and its not your fault but the other party is also insured with esure then you have got no chance of fair deal from them they try their best to waste your time and make you feel as if it was your fault and you should suffer for it.They dont show no professionalism
Comments United Kingdom Auto Insurance & Loan
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Comments

 Sort by: Date | Rating
 133 days ago by   Jhoch 0 Votes
You get what you pay for, go with a local agent.
 133 days ago by   Jhoch 0 Votes
Comments Sort by: Date | Rating

0 mins ago by Jhoch 0 Votes


You get what you pay for, go with a local agent
 11 days ago by   SARAH COMER 0 Votes
The one thing I hate in life is people telling you they are going to call you back, and never bother!!! Even after several complaints, They are rude insulting and very unprofessional in customer service- If I had one piece of advice "train your staff in courtesy" as every person I spoke to which was serveral!!!, was lacking in respect in every way.And nobody seemed to have a clue what they are selling or not selling what there policy is and whats not "COME ON ESURE GET AT GRIP YOU ARE LOSING CUSTOM"


A very angry Sarah Comer who is still waiting for a manager to phone, of which they dont seem to have one PATHETIC...
 9 days ago by   Jon W 0 Votes
I have an outstanding claim arising from an accident 1 year ago that's being dealt with by the ombudsman - been with them for months. I was basically given misleading information from the outset and then told conflicting information every time I spoke to someone. I had to go down the route of requesting tapes of the conversations, which I then had to annotate. I've invoiced them to the tune of £11, 000 as a result of their appalling 'service'. It's organisations like esure that make me want to pack up my belongings and live anywhere but here. They should not be in business. Michael Winner is the perfect face for such a load a rubbish...

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