Menu
Eset

Eset review: scam 6

S
Author of the review
9:57 am EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

eset nod32 review or there called Eset smart security did not protect my computer from a malicious virus.

Their refund policy sucks and they dont offer any refund for what they did to my computer. I have already informed the Attorney General in California and the Better Business Bureau

After installing Eset - it unquarantined viruses stopped by McAfee and reaked havoc on my PC. Do not buy this software or it will destroy your computer

After purchasing Eset Nod 32 at http://www.eset.com, my credit card information was stolen within an hour

I have had to pay $200 for an expert to remove the viruses that Eset installed with their fake program

Also i found that eset scammers have duped users elsewhere

/URL removed/

/URL removed/

Update by S Carder
Jul 14, 2010 8:10 pm EDT

Eset support is absolutely awful. Their website is slick but when it comes to support - they are really dont have a clue

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

6 comments
C
C
Cei
, US
Jan 25, 2022 3:44 pm EST

I bought eset for four computers. I've tried to cancel and get my money back. I put it on one computer the next day the computer cratered. I bought it on line from ESET, I don't have a receipt, I can't find a place to cancel it, I can't talk to anyone. I get in a que that gets me no where.

R
R
russelD
, US
Jan 08, 2018 1:48 pm EST
Verified customer This comment was posted by a verified customer. Learn more

ESET does not enable refunds through website, then keeps callers on hold for extended periods of time, so user is not able to request refund within allowed "30 day refund" period.

E
E
eset
, IN
Sep 26, 2016 3:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am already getted installation registore key. but its says invalid. I am buying from flipcart.com

J
J
James Corbett
San Clemente, US
Mar 20, 2013 7:35 pm EDT

I just got off the phone with ESET tech. My computer goes to About:Blank anytime I try to access facebook and when I tried to open the email ESET sent me it did the same thing. The techie tells me that it is not a virus, but her view is absurd. Given that it hijacks me to About:blank anytime I get an email from ESET tells me it clearly is a virus. ESET says they have done all they can. I've had the program for less than a month. This is a ripoff. I've had Macafee and Kaspersky, neither gave me any problems or allowed any viruses to get through. Now I've got to find a way to get rid of the virus and get my money back from ESET. Don't purchase, they cannot do the job.

H
H
Harley Lima
, BR
Dec 22, 2010 1:43 pm EST

eu comprei um antivírus e vocês e me cobrarão outro preço no meu cartão isso e bom pra mim aprender e não compra mais de vocês

D
D
Derek Mann
London, GB
Jun 02, 2010 10:52 am EDT

I have to agree. Eset NOD 32 is the worst software I have come accross. It destroyed my new computer

Never again will I trust these Eastern European vendors who peddle their Eset scam software