Complaint Rating:

Company information:
Wells Fargo Home Mortgage
Pearland, Texas
United States

After paying $1222 a month for my mortgage for 20 months, I was informed that my payment would increase to $1950 due to a $7500 shortage in my escrow account. I have a fixed interest rate and neither my insurance or taxes went up. They said I could pay them the $7500 to keep the payments the same as before. Unfortunately, I do not have anywhere close to that available, nor can I afford that type of an increase into my budget. Wells Fargo Home Mortgage should not be in business due to their inability to professionally run an escrow account that they require I have. I can see from other posts that I am not alone, but I felt the need to add yet one more complaint against this less than poor company.