I made, paid and cancelled my subscription with ihookups.com all within about 24hours
because I decided that this site wasn't good for Australians. I was sent an email of confirmation by Epoch Yet I was charged $42.14AUD on the 23rd March by Epoch which is the billing company for ihookups.com
I contacted ihookup.com about this who said I had to contact Epoch. I did and after asking about it they said I was charged for datesutra which I have absolutely no information about and new nothing of it. Apparently I didn't 'tick' it off when signing up for ihookups.com. I asked for a refund and to cancel the account that it was a mistake and I was told they can not refund me and could only cancel the account. I pretty much said that was good enough and that I'd take it further and they stopped talking to me.
I then tried to contact them again as I figured well if I paid for it I may as well use it but needed the details for the site. I can not contact them at all now. I would like a refund I don't think it is fair! I didn't read ANYTHING about this other site, I never even saw the word datsutra when signing up for ihookups.com!
I normally would just cop stuff like this on the chin however I can't afford to this time. $42 is a large chuck of our groceries money and we have 4 children.
I can be contacted on t.[protected]@gmail.com please update me about this situation.
Thank you
Tara
The complaint has been investigated and resolved to the customer’s satisfaction.
The company EPOCH keeps taking monthly withdrawls from my bank account. I dont know what its for nor do i care I want them to stop how do i stop them Please tell me I'm a deployed soldier being blindly robbed I can email blackhawklifeguard69@yahoo.com
epoch.com has been deducting SGD$49.32 from both my cards with the following as description: epoch.com *BELVED +[protected] GB and [protected] EPOCH +[protected] GB. I've cancelled all my transaction and have checked through all my email accounts but they have still been deducting.
please help me there's money being taken from my account and I canceled. Still money comes out of my bank about $29.88 and $9.95. Not sure why and it won't tell me what service I used to allow this. Please Help
i had a withdraw from my credit cared on the 6th of january. i have no clue why it was for the sum of $35.95. why was that. i would like to be refunded the amount
Greetings
Due to my concern about flagrantly using without authority credit I bitterly rebuke
your service outright as stable one
Every month for about 3 months $48.87 has systematically been debited form my account. I in no way gave out my credit card details or bought any-thing online. How can they do this? It has really spooked me out!
Yep. Same thing here, I cancelled my subscription and since have been charged 20 dollars like 2 days in a row. WTF is that?
I had $46.40 taken out of my MasterCard debit account for no reason on the first of April 2014, This is theft I want it back
3003 AUD000000004640;
RETAIL PURCHASE;
EPOCH.COM *EART1, www.epoch.com
my bank account has had twenty five pounds eight pence taken out by you my membership was cancelled with plenty of time left i am no longer a member of any adult club and i would appreciate if you could return the money ; i look forward to hearing from you .george47revell@yahoo.com