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Enutra Customer Service Phone, Email, Contacts

Enutra
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Enutra complaints 4

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S
11:02 am EDT
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Enutra Free trial bottle of viaxin

I received my "free" trial bottle of Viaxin by only paying the postage, ($.99 one day, Aug. 18, 2016 and $4.99 the next day, Aug. 19, 2016), and now I have been trying to contact ENUTRA to cancel any further orders. There was nothing enclosed with the "free" bottle as far as any shipping invoice. As far as doing a cancellation, no one answers the phone. I've not gotten through to a person in the past ten (10) days and just today (Sep. 2, 2016) got a real person. The customer service person told me that the computer system was down and that she would have to call me back. This computer problem only occurred when I said that my debit card had been charged $89.99, Sep. 01, 2016, and I did not authorize this. The payment is pending and I feel that this was seen on the computer by the customer service person and I won't be called back, if at all, until the payment clears. This is clearly fraudulent intent and I will pursue this because I am in the middle of a financial situation due to the death of a family member. I need my money back and I need to know how to send my "free" bottle back, unopened of course. Some people and businesses have no code of ethics.

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8:20 pm EST

Enutra HerbalTrim 6 pack

I returned this product unopened, when I discovered the charge on my account for 3 times the amount it was suppose to be. The money came out of my account with in 20 minutes, I called immediately to cancel the order, they lied to me and said it was already shipped, so I would need to wait and return the product, I did this, and 30 days later I'm still waiting for my refund. EVERY TIME I CALL I JUST GET "THE RUN AROUND FROM THEM" !

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12:44 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Enutra receiving pills in the mail that i did NOT order

I've been receiving a bottle of dietery supplements and have not ordered them. I feel this is very fraudulent.

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tamelam
, US
May 01, 2014 3:00 pm EDT

HOw did they get your credit/debit card number?

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snowman1929
Central Point, US
Apr 20, 2014 10:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I RECEIVED AN ORDER FROM ENUTRA THAT I DID NOT ORDER THAT IS CHARGED TO MY CREDIT CARD AND I AM RETURNING IT REFUSED.

Is Enutra legit?

Our verdict: Complaints Board rates Enutra highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 25% resolution rate for complaints about Enutra raises questions. Diligently reviewing Enutra's client feedback and resolution practices is recommended for those considering Enutra's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Enutra earns 81% level of Trustworthiness

Excellent Trust Notice: Enutra near-perfect at 81% trust. Use with confidence, maintaining usual caution.

Enutra.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Enutra.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from Enutra, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • The website belonging to Enutra has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • Enutra has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We found that Enutra website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
ComplaintsBoard
V
1:58 pm EDT

Enutra Free samples are actually very expensive

Enutra 101 claims to give free samples of their products and all you have to do is pay for shipping. I’ fallen for their scam and after that payment I’ve started to receive unauthorized charges on my account. Everytime I called those companies who appeared on my bank statement there was just voice mail.

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Asheville
, US
Nov 11, 2018 12:42 pm EST

It has not done a thing to help me. It suppose to help with ed. Please cancel my order #240877, ordered on 12/15/16.
90 day warranty

$89.99 refund due
lloyd w perry
22 stockwood rd
asheville, nc. 28803

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John D. Winchell
, US
Jun 05, 2017 7:28 am EDT

My husband has had a similar experience. He looked at the site but doesn't even remember actually ordering anything. In any case, eNutra claims he ordered Viarexin and charged our account $89.99. We NEVER received any product and by the time the credit card statement came with the charge, it was "too late" to get a refund. I'm trying to get the money refunded. I'm retired and will pursue various options to let as many people know as possible that this company is "sleazy". I'll round up the usual suspects, Attorney General, BBB (already contacted), our congressional delegation, Facebook, Twitter, et. al.

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Randy J Pfab
, US
Apr 02, 2017 9:14 pm EDT

I ordered a trial offer of a product from Enutra 101 where you get the product free, only pay for the shipping.. They trick and scam you by putting in fine print a warning that you will be auto-enrolled and charged at a much higher price if you do not return the product within 10 days. It took almost 10 days to receive the trial product. I have now tried to cancel this 3 times. And yet I have received 2 more shipments and my card charged $89.99. Can someone Please tell me how you finally got your membership/subscription cancelled and money returned? email to hdglider08@gmail.com

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Debbie P. P.
, US
Mar 31, 2017 9:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have tried this SEVERAL times HUGE WASTE OF TIME !BEWARE I hAve NEVER received any free samples. I have wasted countless hours answering questions for ABSOLUTELY NOTHING, so in conclusion I'm more than disappointed FALSE, BAD, WASTE OF MY VALUABLE TIME. THANKS FOR NOTHING ! ! ! !

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Lisa Johnson
, US
Sep 12, 2016 6:25 am EDT

I also ordered the so called free samples just pay shipping and handling. I didn't return the products within 10 days and my bank account was charged
$80.00 for one bottle and $70.00 for the other bottle. That fee was for the 2 free bottles not a new order of LipoVestra. I needed to let everyone know that ordering from them you really need to read the terms and conditions before you check the little box. I see someone is an Attorney you need to help the public out and let them know this is a scam.

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Carreradude
, US
Jun 23, 2016 11:47 am EDT

I actually experienced the same modus as the ones above. I did try to communicate with them but have received no response whatsoever. This business is a scam.

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turandot
, US
Jun 16, 2016 5:03 am EDT

So far the evidence I have is that I placed an order for a free sample bottle of Viaxin and only pay for shipping. Actually it is a scam to charge you $89, 99 supposedly if you do not return the bottle in days when they have no commitment to delver it at any specific date

CLEARLY WORDED to trick you into paying the $89.99 appearing in the shipping notice.

If I get charged I am an attorney with media connections an will sue them for fraudulent intent and will make a splash in the newspapers, TV and the internet, etc.

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Dce42
, US
Jun 03, 2016 9:04 am EDT

I originally ordered a trial offer of a product from Enutra where you get the product free by paying for the shipping.. They are very sneaky about the way they put in fine print a warning that you will be auto-enrolled and charged at a much higher price if you do not return the product within 10 days. It took almost 10 days to receive the trial product leaving no time. The warning that you receive about being auto-enrolled and being charged monthly appears on a pop-up window that last all of about 3 seconds that doesn't give you enough time to read, then it closes itself. Another pop-up opens making you think it is the same pop-up window telling you to click agreeing to their terms. Only this time the 10 day return is not mentioned, neither does it mention anything about being auto-enrolled for a recurring subscription to their product. Their business practices are shady at best, and they have a law suit against them from the state of Utah for their shady way of misinforming customers. I have had to call them 3 times to get an actual person on the phone to cancel, then another 3 times of actually talking to someone to get my account with them cancelled and closed. I am not even for certain my account has been actually cancelled since the last call. Finally I had to call my bank and have my card cancelled altogether and re-issued just to ensure no further charges from them as I do not trust that after 3 conversations they will actually cancel my account and stop billing me. Be smart, do not order ANYTHING from Enutra.com, They are nothing but a scam operation.

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A Schmidt
, US
Jan 05, 2016 7:38 pm EST

I bought product from Enutra. I read the small print. There was a 60 day 100% money back guarantee; in the small print you really only have 45 days. I returned the product after 20 days. It has been 4 months and I still have not received my $200 refund. I call every few days and ask to speak with a supervisor about this and keep getting told that they are all busy and my refund check is "in the mail". This company is irresponsible and unacceptable, never order anything from them.

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Munsween
Flint, US
Jun 21, 2012 9:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Enutra - 101 is sending me supplements. I do not know where they got my name or what the product is. Today is the 2nd time they have send these. I do not know which credit card they are using to charge me as there is no receipt in the mailing. The only name I have to contact them is Enutra - 101 P.O. Box 30816 Salt Lake City, Ut 84130. I am going to write them today with the return supplement. This has to stop. I would never take any of their products.

Overview of Enutra complaint handling

Enutra reviews first appeared on Complaints Board on Jun 19, 2012. The latest review Free trial bottle of viaxin was posted on Sep 2, 2016. The latest complaint receiving pills in the mail that i did NOT order was resolved on Aug 10, 2012. Enutra has an average consumer rating of 2 stars from 4 reviews. Enutra has resolved 1 complaints.
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  1. Enutra contacts

  2. Enutra phone numbers
    +1 (480) 378-3182
    +1 (480) 378-3182
    Click up if you have successfully reached Enutra by calling +1 (480) 378-3182 phone number 0 0 users reported that they have successfully reached Enutra by calling +1 (480) 378-3182 phone number Click up if you have UNsuccessfully reached Enutra by calling +1 (480) 378-3182 phone number 0 0 users reported that they have UNsuccessfully reached Enutra by calling +1 (480) 378-3182 phone number
  3. Enutra emails
  4. Enutra address
    2451 W Birchwood Ave #113, Mesa, Arizona, 85202, United States
  5. Enutra social media
Enutra Category
Enutra is related to the Unauthorized Charges category.

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