Menu
CB Vehicle Rental and Leasing Enterprise Rent-A-Car 6756 Perimeter Loop Road, Dublin, OH, 43017, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
reviews & complaints
Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

6756 Perimeter Loop Road, Dublin, OH, 43017, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
9:00 am - 12:00 pm
Sun
Closed
ComplaintsBoard
S
4:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Enterprise Rent-A-Car has left an official reply on this complaint.

Enterprise Rent-A-Car - rent a car

I rented a compact vehicle for 1 day (12/7/2015 - 12/8/2015) at Enterprise (Location : 6756 Perimeter Loop Dr, Dublin, OH 43017). While renting the vehicle I was a bit busy and dint look at the car that clear.It was a small size Kia Car.The person who looked at the Car noted some scratches at first. While Returning the Car, The person who handed me the vehicle was not present at the location.There was this guy "KYLE TRENNER" who took a look at the car and with out saying a word to me charged "1000$" on my credit card. I WAS SHOCKED. I dint expect this.I was 100% sure that there were no damages made by me.There were few scratches on the car as noted.He was so ARROGANT that he dint even reply to me.After half n hr, he came back to me saying I have already charged 1000$ on your account(due to damage on the car).If you need to talk something talk to damage recovery guys. FIRST RESPECT YOUR CUSTOMERS. I am very upset with the guy who behaved with me like this.I was so pissed off that I though of consulting a Lawyer or file a consumer case.I trusted Enterprise but this guy RUINED my trust. I am uploading car pic which he claimed me as damage and charged 1000$ and also his visiting card.

Read full review of Enterprise Rent-A-Car and 2 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
2 comments
Add a comment
M
M
meep591
, US
Dec 28, 2015 8:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

What's Wrong, how gallant of you to point out the wretched human beings spelling error. I was wondering as I read this who is the superior person. You or the original poster. Clearly it is you. Thanks for pointing it out

W
W
What's wrong with you?
Coldtown, US
Dec 08, 2015 6:52 pm EST

What is "dint"

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.