Complaint Rating:

Company information:
Enterprise
Main Street
United States
www.enterprise.com

I had been up in Woodland stewing inside your Woodland California office for 2 hours because I tried to rent a car when I already had a car rented in Modesto. I have been waiting here for 2 hours arguing with a Luigi Celendano about how I had to sign the contract you sent and have it return to do business with Enterprise.

I called Luigi’s boss by the named Dirk who was the manager in the Sacramento office, and he proceeded to infer that I was a criminal who was fraudulently renting a car by renting more than two cars at once, one in Modesto and the other in Woodland. He wanted to see our company insurance which I usually do not have with me when traveling, all the while stating that he was trying to work with me but rules are rules. Upon venting my frustration in asking Dirk “what the hell do you want me to do?” Dirk then chastise me for my inappropriate behavior.

I assume by the arrogant behavior of your organization that you really do not need our +$30 grand yearly business.