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Enhanced Billing Services, Inc. Complaints - Billed for services not requested or received

Review all Enhanced Billing Services, Inc. complaints

Enhanced Billing Services, Inc.
Posted: 2008-10-09 by Michele Salerno  [send email]
Billed for services not requested or received
Complaint Rating: 100 % with 7 votes
Company information:
Enhanced Billing Services, Inc.
Delaware
United States
Phone: 888-295-3724

Illegally charging me for service I did not request. Refused to refund charges and refused to stop billing.
Comments United States Telecommunications
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Comments

 Sort by: Date | Rating
 179 days ago by   asr9378 0 Votes
On most recent AT&T phone bill, ESBI (Enhanced Services Billing, Inc.) charged a voicemail to our account (We don't have voicemail), and I cannot get through, the line is busy. AT&T tried to connect me when I called them, even they couldn't get through. AT&T was able to separate my bill, they detached ESBI from my account so I can continue to pay my regular bill without paying ESBI.
 150 days ago by   Jasrec 0 Votes
Just ran into the same scam!!! ATT said they would stop billing me for the service in the future. However they said I had to pay the $42.60 on my current bill!!
 134 days ago by   Annette 0 Votes
Please note that the company that is listed here as Enhanced Billing Services is the incorrect company that is being complained about. THE CORRECT COMPANY THAT YOU ARE COMPLAINING ABOUT IS ENHANCED SERVICES BILLING, INC OR ESBI.
 127 days ago by   ellen stroebel 0 Votes
Our small biz was scammed in this manner with ESBI attached to our AT&T bill $14.95/PER MONTH. We did not authorize voicemail, don't need. It just appeared four months ago. AT&T credited our biz account but said the we have to contact ESBI to remove it permanently. I will be contacting our congressman regarding this scam and hope that everyone else will do the same.
 113 days ago by   ITOA223 0 Votes
I got one better! WE are a small business... a taxi company. We have over 30 different phone numbers since we are a taxi company, The ESBI tagged everyone of our numbers for $14.95!!! I just got the bill and it was more than $1500. EXTRA!!! than the regular bill! I couldn't believe it! After I started yelling and saying the FCC is involved they immediately told me they would credit my account for the past six months! THIS place is a scam, there are NO services being provided...AT ALL. its wire fraud at it's best. contact the FCC.
 104 days ago by   Eunice 0 Votes
Eunice

This is my second bill from ESBI, I call them the first month and they said they would cancel the services I did not ask for. But I see it's still on my march bill
 81 days ago by   Jennifer 0 Votes
I just received my March phone bill through AT&T and there were 2 charges on there (one for March and one for April) for $14.95 each plus tax for a total of $31.92 for ESBI. I called the number listed on my bill and the person I talked to said someone had signed up for the service online through some coupon website but the e-mail address she said was used wasn't mine. She said she was cancelling the service and a credit would be issued on my next phone bill. We'll see.
 73 days ago by   Cracker5 0 Votes
They got me, too, for two months billing. They will not tell me how they got me to sign up for this and claim they sent me an e-mail telling me about my 800 number. This is patently untrue. They are pirates! AT&T would do nothing. I had to call the company to cancel. No refunds.
 47 days ago by   patty317664 0 Votes
I was billed on my phone bill through Windstream. I got through to the company and they are cancelling but said I had to pay the April bill...we shall see about that...I will be notifying my phone company on Monday.

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