I sure wish I would have come to this website before I fell for their "try it risk free" baloney. Signed up for one week free trial, 25 free downloads. Didn't want to keep subscription, cancelled within the week as per instructions and got zapped with $14.99 one month subscription, yadda, yadda, yadda. It's the same scam everyone else is complaining about. I did get a response from customer service. It pretty much was, sorry sucker, you're out the money and we gotcha.
How can this company still be in business? I wish there was a way to redirect the next suckers who try to get a free trial from them, to this website to read all of the complaints before donating a subscription to them. Saving someone else this hassle would definitely make me feel better.