Complaint Rating:

Company information:
EMusic
New York, New York
United States
Phone: 1866-847-0719
www.emusic.com

I signed up for the free trial in October 2007 and canceled almost immediately. They have been charging my credit card $9.99 for 6 months, despite my efforts to cancel my account. I have sent them several emails requesting to cancel and got a response from someone named Alyssa stating that there is no record of my account ever existing. If my account never existed, then how/why are they still charging my credit card...