eLove review: fraud 10

I am a new member of eLove. I blog about my very disappointing experience with it at http://getcupid.blogspot.com/.
There you will read my examples of their ineptitude. How to get my $1, 995.00 money's worth?

This is a dating service, where charge as much as $7000.00 to find u life long partner, YEH, RIGHT!
What they misled u is they set u up with BLIND date, they tell u that u see the picture of your date so you can decided to meet her/him or not, once the check is chased, then they tell u that if u ever try to find out what she looks like before actually meeting her in person, then your contract is null. The agreement is none -ending, meaning they have no time obligation to find u someone (very clever) . I signed up for 15 dates and paid close to $3000.00 8 month ago, I had 2 blind date, have mercy, we had absolutely no connection, although I spent 3 hours in Elove office and filled out questionnaire about me. As soon as I learned that it is a blind date set up, I contact them (2 weeks later, they need 9 days to do a background check on u) and asked for money back, FAT CHANCE. U R HAT and I can not believe it that they are getting away with this. ELOVE IS A SCAM, DON'T PAY THAT MONEY, YOU WILL BE SORRY !

After reading all of these statements, I now feel it is morally necessary for me to also chime in. I feel if I can even save one person from going down this deceptive path, then writing this review is worth it and it is my obligation to help people by doing this. I am a former employee of eLove/The Right One and every single one of these reviews and complaints are absolutely legit. I had the unfortunate opportunity of working for eLove/The Right One as a marketing agent. The particular franchise I was at was also responsible for the Colorado Springs, Denver and Salt Lake City locations.

Throughout my employment at eLove/The Right One, I realized that this company was a scam. I stayed at the company because I sincerely wanted to help the members actually find love and companionship, even though after just a few days on the job I knew the ethics I had to portray at this place did not represent the real person I was. I need to clarify some fine print on how the entire process at eLove works as I feel this is my way of giving back to the kind, loving people who may come here in search of answers and the many more people who have already been taken and feel used and lost for answers.

Many folks not in the know are being duped into spending thousands upon thousands of dollars they do not have, especially in today's economy, thinking they are privy to some sort of guarantee by eLove of finding that perfect, special someone for them. eLove/The Right One will make them believe they will be matched with some beautiful, professional, well-educated and employed, low-baggage having soap-star looks type man or woman. People unwittingly believe that since they are paying thousands for this professional dating service, that this in fact is what they will be receiving. Nothing can be further from the truth. Please read on for the skinny.

First off, there are not tens of thousands or abundances of individuals desperately seeking somebody just like you in any location, as people are often first told. At the location I worked, there were roughly 400 members total. All of the age groups are grossly disproportionate and every single member had to be matched (i.e. management all but forced us to do this to make sure the contract could then play out) at least once every other month, regardless of compatibility. That is insider's information right there. Once somebody accepts a match, you are 100% locked into that contract and the amount you agreed to.

Overall, management did not truly care about members and what they wanted. The salespeople are taught to tell you basically anything to get you to sign because they are the ones who make a tidy little commission off of you signing on the bottom line. The salespeople do not care about you or your life's story. All they care about are their checks and their jobs. At my location, the only people who made any decent money were the salespeople and the telemarketing staff. They were the ones who were paid based on who showed up and who signed. Hence, why the very high pressure to almost force you to come in just for that consult.

Once members were signed off, they were passed along to the matchmakers. So the person you were interviewing with and who you see taking impeccable notes about your preferences is not the person that will then be doing your matchmaking. We were the ones who were left to deal with the false promises made by the salespeople and we were the ones who often bore the brunt of verbal abuse by both management and the clients, even though we weren't the ones who signed anyone up or pushed those hard sales. Another sign of this occurs when you try to call the firm to complain, update your preferences or simply get answers. You will get a scripted runaround or many times, the phones are not even answered.

What also hasn't been mentioned is that while you hand over your life to the salesperson, they pass off your information to another dubious employee who then calls your credit card companies to see what your available balances are. I had to do this many times myself and it made me sick to my stomach. Then what you pay for the service (or the awesome deal we have for you, but please don't tell other members) is in most part based on your available credit card balances, not any actual secret conversation between the salesperson and a manager in another room.

Also, the $400 for the background check is a joke and the price is purposely gouged. Actual company cost was roughly $30 and were the most basic, minimal checks out there. Even people who failed background checks (sexual predators, people with drug raps, felons, etc.) were allowed to join as long as they wrote a letter to management promising to never do it again (God as my witness to this, no exaggeration). Usually, while the clients are sitting there at the initial consult, we are instructed to engage in small talk and push the background check so they would have to pay $400 immediately for that. Also, many of the contracts state in very, very fine print that once the background check was run and you paid for it, you are dubiously now locked into the full contract. We were instructed not to release that info (about the background check being the first domino that locks you into the contract) unless specifically asked at that very moment. See the con games so far?

The company's database of leads was in some cases 2 years old. Many of these leads had simply given up on going forward with the plan after being subjected to any number of the usual grievances and were now paying out the nose. During slow times, some of us would be responsible for calling prospective clients over and over again as if we were a bill collection agency. I personally think that it was borderline harassment because when someone asked to no longer be contacted, we would still be instructed to call them and try to force a consult. Many of the other complaints and feedback from disgruntled people easily verify this aspect.

Seldom if ever did I contact anyone who was a member of The Right One who stated that they enjoyed the service that they had received. Constantly, I would hear from people that were either never matched or were sent completely opposite matches (a la throw a dart and just hope it hits the dartboard type) than what they meticulously requested, even after they had spent sometimes over $5, 000 for a membership. Constantly (sometimes daily), we would be bombarded with marketing "meetings" where the owner of the company, Ted Law, would come in and literally scream and yell to the managers that we were not producing enough. There were times where managers and employees alike would be nothing but a puddle of tears as they left the office due to Ted Law cursing them and telling them that they were worthless (no exaggeration on this lingo) whatsoever.

I can personally attest to this as several times I came home with nosebleeds and panic attacks brought on by this extreme stress and knowledge, as my conscious was reminding me I was part of such a deceptive firm that was stealing from and doing harm to 98% of its clientele - many who were senior citizens. Eventually, after many nights of conversation and me coming home from work an emotional wreck, my fiance and I decided that I quit eLove, as it wasn't worth the personal heartache and strain it was taking on my body. I wasn't this type of shark.

I also noticed several retorts, supposedly written by perfectly happy eLove employees who seem to negate every client's negative feedback and contest every single complaint each person had. Their letters are perfectly written and defend every aspect of Ted Law and eLove and paint a very picture perfect, apple pie picture of the company as if thousands of people and their complaints are not legit. It is imperative to note that these claims/reviews were not written up by salespeople who work there, but legal advisers for Ted Law. These are damage-control standard form letters because I have seen them in the office!

This company is all about the bottom dollar for the owner. Ted Law, honestly, has no real care in the world about guaranteeing that you find that special someone. If it happens, good. If not, oh well, you signed the contract. Trust me or please do your own research, Ted Law and his wife are multimillionaires because of this dubious company who own several posh estates, boats and even properties out of the country with ocean side backyards all because of many, many clients with a soft heart being completely misled and duped on empty promises on the premise of finding them love and companionship.

While many of you suffer and feel used and are now angrily trying to pay monthly fees for this service that did you little good, Ted and his wife are living it up on some yacht in front of one of their properties - sipping margaritas and basking in sunshine. This also is no exaggeration. There are photos all over online that plainly show this. The office was also responsible for mass hiring and firings. After doing the math, it's more economical for the company owner to hire a bunch of people, make them set appointments and fire them for no other reason than not having to pay out on their commissions. It is also very probably that many employees felt the way I did and simply left their posts as they could not (in good faith) remain employed there after realizing the writing on the wall.

Again, perhaps the saddest part about this company is that it made many of us (who personally are honest, kind people) feel that we were in ways stealing from people. I had to talk to widows who were living on a very fixed income, who would cry over the phone wanting to have some glimmer of hope that we could find them a special someone to just be a friend. In the back of my mind, I knew that the odds of that were slim to none and we were just going to take what little money she had and never set her up with anyone.

Overall, I would say please, please, please, please beware! eLove/The Right One is not something that you want to get involved with! Please if you are reading this wondering whether or not to go in to find the love of your life, do not go! You will have less money and nothing but horror to show for it. This is not a business of finding the perfect match. eLove could care less. They just want your credit cards and that signed contract, which is nearly airtight. Like somebody else mentioned, there is so much fine print to this contract and the company will use any available avenue to make sure the 48-72 hour deadline to cancel the contract does not happen.

If you have already had the background check done and been told we are in the process of finding you your first match, it is already too late. Seldom, if any people, have ever been able to cancel the contract and get their money back; even with legal advice because it is set up to be so conniving. Trust me, I worked there and it has left scarring around my heart knowing I was once part of this. Please trust me. All in all, please don't waste your time. You are a wonderful, vibrant, interesting person who could meet someone wonderful online or by doing a new hobby or volunteering. Also trust me, your odds are about the same if not better of having the same successes on Match, eHarmony or even by using Facebook (Facebook is free). Please, I cannot stress enough - do not give any of your time and especially money to these people.

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I agree with your experience.

WARNING< WARNING WARNING. DO NUT USE THIS SERVICE! UNLESS YOU LUKE TO BE SCAMMED OUT OF YOUR MONEY!
This company should be investigated for fraud. They take your money promising that you will have 15 matches. I got one referral almost immediately after
signing up. This could have been a imposter as we met he told me that women live longer than and he would have many women to choose from. The next lived too far away, I never contacted him and he did not contact me. That is the last referral I have recieved. In spring last year their excuse was "now rhe men are away for the summer. Now I suppose they have gone south for the winter. They have nothing in way of membership . They absolutely refuses to pay any money back,
no referrals are forthcoming. Do not set your foot in any of their offices, they are excellent in sales and could make a lot of money selling used cars, so stay away.

Some of you were lucky and paid under $2, 000. I paid $2, 700 and have had 3 dates in 4 months only because I call the "matchmaker" and wait on hold for her every two weeks. After the first two dates, I changed my criteria to "normal" - yes, I felt it necessary to specify this. I also explicitly state - verbally and in writing - that I did not want to meet any more short, morbidly overweight man with serious health issues and/or multiple children with felony convictions. The third man was much better - he looked normal and it took over an hour to discover he had serious anger issues. And, the third referral was sent to me only after I threatened a lawsuit for misrepresentation. I was not put in the position of having to decide if I would see him again because he never called back.
Interstingly, all three gentlmen were relieved to meet me and told me of the grossly overweight women they had met through teh service. I was the third date for two of them and the fourth date for the other. And, two of them had been emmbers for 2 years or more already, so I guess they don't really mean it when they say a match about once a month.
Maybe we could all put our stories together and write a book? Do you think it could seel enough to get us all our money back?

eLove TOOK MY MONEY-Do Not Let eLove Take You Too! AKA Together Dating They have repeatedly told me since 11 Nov 10 that they would refund my money per the contract and my membership cancellation yet they have failed to take any action to actually credit my account. The phone numbers they provide are not answered by company representatives with any authority to resolve the issues. They will not provide a direct fax number to their corporate offices. And so far my letter to Paul Falzone, eLove CEO (received by Carol Thornton at their headquarters address 80 Washington St Bldg E 11-12, Norwell, MA 02061) on 17 Nov 10, has gone unanswered. Terrible service. Terrible value. Terrible quality. Terrible to trust.

They also play the race factor, I can not believe it that in US they advertise based on race.

I am in the same situation, and feeling quite stupid. I get better results from the free dating site I'm currently on