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Elitepack Complaints - Unauthorized bank draft

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Elitepack

Posted: 2009-10-28 by   feelingreallystupid
Unauthorized bank draft
Complaint Rating:  0 % with 0 votes
Company information:
Elitepack
Florida
United States

I authorized a payment of $2.95 to look at some "Too good to be true" site that advertised making money by working online. Two days later I was charged $80.00. I called them and ofcourse found out that in very tiny print somewhere it stated that I would be charged $80.00 if I did not cancel within two days. What a SCAM! They are going to send my money back within 5 to 10 business days but that does not help me when I have checks that are going to bounce and cost me $35 for each bounced check. I can't believe I fell for this scam! I'm such an IDIOT!! It's horrible that this company is doing this to people during this economy. I have very little money to begin with and they are stealing what little bit I have. And this was something that was advertised on Road Runner and used Google as a reference and looked like an actual news story so I was dumb enough to believe that it was legitimate.
Comments United States Online Scams
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Comments

Sort by: Date | Rating
 23 days ago by   feelingreallystupid 0 Votes
By the way...the phone number to call them is 866-396-2729, just in case anyone else needs to contact them.
 22 days ago by   Nida Villanueva 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-396-2729 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 13 days ago by   jessma420 0 Votes
FUck you ELite pck!!!
 13 days ago by   jessma420 0 Votes
Everything that ELITEPACK says is B.s. They also took 79.86 from me. that was money to buy christmas gifts for my family. THEY are such a scam and i am reporting them to trade commision and also to my personal bank.
 10 days ago by   elena agreda 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-396-2729 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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