Complaint Rating:

Company information:
Acai Burn
Kentucky
United States

I purchased a "trial only" of Acai Burn. I returned it within two weeks:
however, my credit card had two charges, elitepack $6.21, ezykit $8.53. I had no knowledge of these charges and after researching the net and calling my cc company. I learned this is a frequent fraud.
Bottom line after finally getting the people that charged my card, and explaining I did not authorize the charges. (elitepack shared my account with ezykit), the only help they would give me was to "cancel further monthly charges. Evidently these are clubs that charge monthly fees. This did not please me and I explained that I was contacting my cc not to pay and I would be forwarding the information to my state Attorney General AND the Federal Trade Commission.

Upon hearing this they immediately offered me a credit for both charges. It would appear at my cc co within 10 days. Stay tuned, if that was a lie, I'll be back fighting. My cc co thinks they will credit my
account. This was not new to their fraud division. Most people do not fight for the credit because they are so happy to get the thing cancelled.