If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .he terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
I found unauthorized charges on my checking account from Elite Pack today and demanded that they be refunded at once. I was told that the charges cannot be refunded but that my "subscription" was canceled. They can in fact refund the charges and we will see if they do. They have a very short window of time before I report their scam to the Attorney General. My bank is watching for their charges and has put a stop on them. They say that you can return the "unused product for refund" but what about when you never received a product in the first place. Now what do we do??
i ordered thermothin plus and acai for a free 30 day trial but upon realising it was a scam and that it was not just a free trial i immediately cancelled both orders and sent back the products un-opened. I have been charged by elitepack(86639622729) 4.34 euro for the past 2 months and kitaccess(8663410774) for 5.95 euro. I have emailed complaining this and told them on several occasions that i was very unhappy about the way they advertise a free trial but in fact you are being scammed into it. NOT A FREE TRIAL. How do i stop these people from taking more money off me????????????
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-396-2729 and we will be happy to walk you through the entire cancellation process.
I also got sucked in for the free trail of dazzle white trial, trying to contact them as i thought i had cancelled payments but just noticed that elitepack has taken money from my account which i believe is part of the same company RIP OFF .
Please could someone help can't seem to contact them again, has someone got a phone number that works or an email address .
Date
18 days ago by 
17 days ago by 
