Ecco reviews and complaints 1
View all 310 complaintsEcco - pair of hiking boots and a pair of hiking walkers
Today is 12/14/15. My spouse had her hiking walkers which were brand new fall apart a month ago as we were traveling. The soles disintegrated and left black crumbles all over the floor. We threw them away and chalked it up to a fluke. Today my Ecco Hiking boots, which I have worn maybe a dozen times over the past two years and are separating from the sole and the black crumbles are oozing from between the leather and the very bottom of the sole. They are shot. I've been buying Ecco's for 30 years and this will be my last pair. When I pay in excess of $200 for a pair of shoes or boots I expect them to be worn more than a dozen times. Clearly they are now substandard and mass produced in who knows where. I just looked up the Ecco warranty which is worthless as I don't keep receipts for more than a few months. If Ecco would refund or replace I might reconsider and yet now that it has happened twice I am sad as I really loved my Ecco's.
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