Complaint Rating:

I have just booked a flight and car with Easyjet to go to a funeral. I have found out that the car reservation is not valid. The Easyjet website gives misleading information. I asked them to cancel the flight as I have no car on arrival at Luton Airport at 22.00 hrs (september 5th). “No sorry we can not cancel the flight we can only cancel the car” was the reply. Now I am going to be stuck in Luton with no car and needing to travel to Swindon for a funeral in the morning (September 6th).

If anyone has any suggestions it would be appreciated. I am never going anywhere near Easyjet for as long as I live. I will also be telling my kids and their kids and so forth not to consider Easyjet. I hope you read this Stelios!

Regards,
Richard.