Complaint Rating:

I have been billed by Easy Saver Rewards (EASY SAVER 800-355-1837 PA) for $14.95 per month since making a purchase on Proflowers.com.

One complaint listed an Easy Saver number of 800-444-9491. I called, gave them an earful, and they quickly offered to credit my card for all charges. Be sure you get a transaction/reference number from them.

I also called ProFlowers and gave the same to a customer service supervisor, including making him promise his boss would sent an email apology. I'd like to be there Monday morning when (if) he tells the boss what he promised.

Be firm, be assertive, accept nothing less than a full refund and an apology. We all probably clicked without reading the fine print, but that doesn't make their methods ethical.