Complaint Rating:

Company information:
easy engines parts plaza
United Kingdom

DEAR SIRS I WAS ON THE VERGE OF BOOKING MY CAR WITH EASY ENGINE THEN I DISCOVERD THIS SITE AND READ THESE COMPLAINTS AND DESIDED TO CHANGE MY MIND BUT ON THE OTHER HAND I DID NOT HAVE ANY OTHER DEECENT OPTIONS SO I DECIDED TO GO AND VISIT THE GARAGE AND TO SEE THE ENGINE MAKE SURE THEY HAVE IT IN STOCK. SO I DROVE THERE 9AM I WAS SHOCKED TO SEE THE SIZE OF THE OPERATION AND THE WAY IT IS BECAUSE I THOUHT IT JUST SOME GARAGE WHERE THEY FIT ENGINES BUT WHEN I WALKED INSIDE THE GAREGE I WAS EVEN MORE SHOCKED TO SEE ALL MAKES AND MODELS OF VEHICLES THEY WERE WORKING ON FROM PORSCHE'S TO FORDS ALL MAKES AND MODEL AT LEAST 70 EMPLOYEES WERE WORKING AT THE COMPANY VERY WELL ORGANISED FULLY EQUIPPED WORKSHOP NEAT AND CLEAN SEPARATE RECEPTION AREA FOR THE CUSTOMERS TO WAIT. AFTER 5 MINUTES OF WAITING ONE OF THE SALES ADVISORS CAME DOWN TO SERVE ME AND TOOK ME TO WHERE THE ENGINES ARE KEPT, SHOCK NUMBER 3, BY THE LOOK OF IT THEY PROBABLY HAVE ABOUT 2000 ENGINES ON THE SHELF THE SALES ADVISOR SHOWED ME THE ENGINE I REQUIRED WAS FOR A RANGE ROVE 4.6 ENGINE LOOKED MINT CLEAN AND I DECIDED TO GET IT FITTED GOT IT PICKED UP BY THEM PROMISED ME 4 DAYS BUT I PICKED IT UP ON 6TH DAY THE REASON WAS UNDERSTANDABLE BECAUSE MY RADIATOR WAS LEAKING AND THEY DID NOT HAVE IT IN STOCK PLACED AN ORDER FOR IT AND IT TOOK 2 DAYES TO ARRIVE WICH IS EXCEPTABLE SO MY MESSAGE TO EVERY ONE WOULD BE IS IF YOU ARE CONFUSED DUE TO THESE COMPLAINTS GO AND VISIT THEM AND JUDGE FOR YOUR SELF IF YOU WANT TO GIVE YOUR JOB TO THESE GUYS OR SOME 1 MEN GARAGE WHERE MOST OF THE TIME THEY DONT EVEN HAVE PARKING SPACE AND CHARGE YOU FOR STORAGE. I WOULD RECOMMEND TO ALL