Complaint Rating:

The original letter said his name is Mr. Terrell Luckey. His real name is Juan Luckey. He is in Korea and has continued to lie to me for several weeks. Our first and only deal has been a total nightmare. He first represented himself as someone that deals with authentic sports merchandise, with 4 years of experience. After several conversations with Mr. Luckey and a video conference we had agreed on a price and a means for shipping. So as the story goes they want you to send the money by way of western union. I made 4 orders through him and with a promised delivery time 1 day to prepare and ship and 4 days to delivery time. So I sent Mr. Luckey the payment for the 1st 2 orders. Expecting the products to be ready to ship the next day I find there is a delay. Now I am told that it will be 3 days from now to have the order ready. And although I am upset by the delay I wait patiently for the 3 days. Now at this time I have paid for 2 of the orders and the other 2 I have not paid for as yet. And was about to pay for the additional 2 orders when Monday arrived and I am insured that those were taken care of. Well then the excuses start. The items were not ready and have to be made , this will take another 4 days and on top of that I am told that our original agreement for shipping by UPS can not be done at this price. So now I am given a new price by Mr. Luckey. So once hearing of this I am disturbed that my orders will be delayed and my customers will not receive them on time. He request that I will pay more for the shipping as it is higher to send by UPS than he has expected. He shows me the website with the costs and after this I agree to pay Mr Luckey more money in order to make up the difference. One of the orders now is lat to my customer and he is angry. So he tells me that he will now ship out this order to my customer. So now its been 8 days and he ships a portion of the order to my customer and the remainder he states he used another supplier. Neither of these orders are sent by UPS as agreed instead they are sent by the cheapest mail possible. Now my customer receives his first package and instead of getting high quality merchandise as promised , he receives junk that are unsellable. The other part of the order is delayed yet another 4 days. Then it is sent out by this other supplier of his. After 12 days this items is confiscated by customs.?

I ask for him to reimburse me for this error, as I was never informed of this mess. Now in the mean time there is another order that took a total of 23 days to receive and when it arrives part of the order is junk. and part of the order is missing. So I am at a loss for this unbelievable event with this so called business man. I have asked him to replace these items with the high quality items as I have paid for and to be reimbursed for the losses I have incurred do to his negligence in this matter as well as being reimbursed for the extra payment I sent for the additional cost for UPS shipping he said he needed and never used. Now he will not reply to me and is stating that he will not reimburse any expenses... He is a total fraud and should be avoided at all cost. I wish I could get help with this situation, but as it would be this person is in a foreign country and is hiding behind their curtain. God forbid someone else gets taken by this criminal. I hope you all heed my warning and hopefully he will get shut down.