Complaint Rating:

Company information:
Earthlink
Atlanta, Georgia
United States
Phone: 1800 earthlink
www.earthlink.net

I ordered internet service from Earthlink.net, beginning December 2006 up until May 2007. When I first placed the order with Earthlink, they kpt cancelling it, saying I was the one who cancelled it. Nothing I did convinced them that I did not cancel my service. They charged me an early cancellation fee of $175.00 three times. Todate I have not been able to get my money back. They would schedule a date for the technician to visit my home, the guy showed up and told me that they said I cancelled my service, which was a lie. I would like to know how to get my money back. I had tried over and over again, to no avail.