rather late reply!!
Mark Adamson - Just think media - scammers
BBB rating = F
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.
Most complaints are regarding consumer order of a free trial sample of the product.
In most cases, the free sample is never received and the consumer are charged $58.76 for monthly membership and monthly auto shipments which they did not realize they were signing up to.
As well consumers seem unaware that they are also signing up to an Insider Secrets Tips package and the Comprehensive Weight Loss eBook package for just $3.24 and $7.14 a month when signing up to the free trial process.
Principal: Jesse Willms, Owner
Customer Contact: Jesse Willms, Owner (FAR RIGHT IN PICTURE)
File Open Date: July 2009
TOB Classification: Internet Shopping Services, Business Opportunity Cos., Dental Equipment & Supplies
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: JDW Media LLC
BBB has requested basic information from this company but has not received a response. As a result, BBB may not have current information about the company.
The BBB fully encourages consumers with difficulties to use the BBB complaint recociliation process.
But in addition to filing a complaint with the BBB, the BBB STRONGLY suggests that consumers with concerns about this business contact the following organizations:
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Service Alberta
3rd Fl-10155 102 St North Field Services, Licensing
Edmonton, AB T5J 4L4
Phone: (780) 427-4088
Toll Free (In Alberta): 1-877-427-4088
Website: www.servicealberta.gov.ab.ca
Complaints can be filed online. Competition Bureau
50 Victoria St
Hull, QC K1A 0C9
Phone: 1-800 348-5358
Fax: 819 997-0324
Website: www.competitionbureau.gc.ca
Complaints can be filed on-line under the "Contact Us" section of the website and they can also be faxed or mailed in.
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The Internet Crime Department of the FBI.
Website: www.ic3.gov
Complaints can be filed online
Info on company location:
2184 Channing Way #322
Idaho Falls, ID 83404
This location was found to be a PO Box at a UPS store.
Advertising Review
It should also be noted that the company's website has the following improperly linked seal images at the bottom of their website:
Security Certified
Fraud Protection Guaranteed
Trust-e (www.truste.org)
McAfee Secure (www.mcafeesecure.com)
VeriSign Secure (www.verisign.com)
Additional Information
This company is also linked to other companies:
AcaiBurn, Credit Report America, DownloadMusicInc.com, Earn Cash Fast with Google, eDirect Software, Just THINK Media, Government Funded Grants, Pure Cleanse Pro & Wu Yi Tea.
There are separate reports on these companies available through www.bbb.org
This company offers the Acai Nutraburst product on a 14 day trial basis conditionally upon enrollment in their home delivery program. By submitting an order for the trial offer, respondents agree to pay the non-refundable shipping & handling charge of $4.95 for the free trial bottle. If you cancel before the end of your 14-day trial period, you will not be charged anything else. Your 14-day trial period begins when you place your order and inc…
Complainants allege misleading advertising, unauthorized credit card charges, receipt of unwanted merchandise, and difficulty implementing cancellation procedures. Some complainants allege that they agreed to a trial offer only, and was not aware they were enrolled in a continuity program. Customers complain after repeated attempts to cancel, shipments are stopped, but the company continues billing them monthly. In some cases complainants allege that the company sold their information and credit card number to another affiliates who also charged their credit cards for products or services. The company responds to most complaints by agreeing to refunds for returned bottles, or canceling shipments. Many complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate. Some complainants dispute that credits or refunds are actually received.
Acaiburn.com
Address: 5300 Ontario Mills Parkway Unit 400
Ontario, CA 91764
Tel: (800) 659-3588
Fax:
» See more photos on TrustLink
Web Site: http://www.acaiburn.com
Contact: Mark Adamson – Contact
Business Start Date: 1/19/2009
Summary and Analysis of customer complaints and company responses:
The following shows the number and responses to complaints over the last 36 months:
25 Making a full refund, as the consumer requested
5 Making a partial refund
123 Agreeing to perform according to their contract
177 Refusing to make an adjustment
109 Refuse to adjust, relying on terms of agreement
0 Unanswered
0 Unassigned
439 Total
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Date
314 days ago by 
134 days ago by 
