Microsoft
reviews and complaints

Hi,

I bought new HP 1000 series notebook in Tata Croma. I am fine with HP. But problem with Software Provider "Microsoft Windows". Still now i can't even ale to install single apps from windows store and i can't even update apps from windows store. Though when i connect to internet windows is updating. But nothing works in windows store. I am unable to upgrade my windows 8 to 8.1. Though i checked with windows 8.1 upgrading assistant to suitability, it shows my notebook is compatible to upgrade to 8.1. When i click download in windows store for 8.1, it show "Your Windows 8.1 Installation couldn't be Completed. Please try again". I tried "n" number of times but same message. I checked with any pending updates. But everything is updated. I checked whether any hidden updates but it shows no hidden updates. Even i contacted Microsoft technical support. A tech remotely connected my laptop and checked for issues for more than 1 hour. After that he told me you had to re-install the windows 8. Very Disappointed, because after utilizing 1 GB of my 3G Data. This is the answer.I think Microsoft doesn't bother about consumer Welfare. They don't know how much 3G data cost in India. If they provide any free wi-fi hotspot in selected areas we can move their co-operate with them to solve the issues. They just profit because the mistakes or errors from operating system make them to create more knowledge management system. We too spend on their R&D indirectly. Before buying windows 8 installed pc, laptop, netbook, tablets etc think wise. This is my advice.

I called MS Store to switch Office 365 2013 paid subscription from one e-mail to another e-mail account. Both e-mails are my MS account. First, Yasi (call center Philippines) placed me on hold for 2 1/2 hours. Then Asia (call center Philippines) placed m on hold for another 30 min. They gave me a ref# [protected], said someone will get back to me. So, 3 hours later, no resolution to my problems. This is an example of horrible customer experience. MS can do better.

Got a phone call and she said she was with Microsoft and my computer had a problem and they needed to fix it. I played along but did not turn on computer. She told me several things to punch in. Then she put a man on phone and he wanted some numbers off the screen. I said you suppose to have all my numbers. Then he said we need to fix your computer. I asked how much it would cost me and he said its according to what all is wrong. I said no, nothing wrong with my computer and that this was a scam and hung up. He called me back 2x and I finally just stopped answering phone. Two days prior to this, someone tried to take over my computer and Mc took care of it. I guess they tried the phone. These people were Indian People or somewhere over there.

This morning, my son went to sign in on-line and had to go through Microsoft's security check process. I ended up having to change the account password to enable him to sign into his account and to check this was successful, I tried signing into his account on a PC. However, as part of this, as the parent in charge of his Family Live account, I had to provide Microsoft with proof that I was an adult. The only way for this, according to the site, was to give Microsoft my credit Card Details and they would charge me 50 Cents and donate a portion to charity.

I was appalled.

Firstly, are Microsoft that hard up that they need to rip customers off for even more money? Secondly, I believe this charge to be illegal as Microsoft are not supplying any products or services for this fee. They DO NOT have to charge for checking if you are an adult through Credit Card details provided. Thirdly, there is no mention of what charity they are providing for, nor the option to opt out of this donation. Some people feel strongly about certain charities and will not donate to them, but no information is provided for people to make the choice.

It is not about how much MS are charging, as I know it is a small amount. This has been poorly thought out by MS and just goes to show the greed of the company as a whole, and the loyal followers are yet again made to suffer for it.

I am today selling my Xbox and moving to the Sony Playstation. At least they have more of an idea about looking after their customers than Microsoft...

earn microsoft cash is such a scam, they would not refund my $97.00 fee to look at their product for 30 day trial when i filled out all on line I received a paper trail with a note said call here to start and I did they called said someone would get back soon with me and they did at least 10 calls in 30 minutes. the first person I got told me to think of 5 reasons why I would like to work from home and make alot of money well we all know why we would like to do this right, well they said they would get back in 1 hour with me and they did again. and this guy talked my ear off for 2 hours kept telling me that you have to spend so money to make money, when I asked how much money he would change the subject he had me lessoning he was a good talker and I wanted to hear what he had to say BUT that is what I was doing just lessoning. he told me he could hear in my voice that I was getting tired and he would call the next night to see if I thought over what he had to say and he did call. again I was on the phone for another 1 1/2 hours he wanted to talk to my husband but I did not want him to talk to him I wanted to find out about this company before I spoke to my husband. I asked many times how much it was going to cost me to get my business going his remark " How can you put a price on what it will cost to start your business if your going to be making $16, 000.00 - $25, 000.00 in your first month?" after a long drawn out conversation he finally told me it would cost me $5000.00 to get started, which would include internet access, private tutoring, products . 24 hour helpline and leads. When he said $5000.00 I knew right then it was a scam I told him I was not interested that I believed this was a scam and I wanted my money refunded now. I was told I had to look the product over for a full 30 days before I could cancel, we ended up in a huge confortation where they hung up on me. I was PISSED needless to say, I called back spoke to someone else to them I did not want this product to cancel it an bill my card back and I got the same answer, So I called my bank and they tried to call the number on my card statement with merchant # and also tried to look up the website, they sent the company a dispute letter my money was refunded but two weeks later they recharged me the $97.00 again. once again on the phone with the bank. I have been on the phone every month now with them because I am being charged $8.87 per month and not getting anything in return except a HEADACHE. I just called my bank again today 7/15/2013 and another dispute letter will go out> so i started looking on line while on hold with the bank at earnmicrosoftcash.com and found this website there was an email address from someone saying send a letter to [protected]@earnmicrosoftcash.com and ask for a cancellation form and they would cancel your account GUESS WHAT I emailed this address and its a FAKE would you know it I just had to make sure these people, company whatever you want to call them / it are nothing but a bunch of lying ###S! And i hope that one day KARMA will turn around and bite them in the ### bigtime. To all those who have been scammed by this company and others I"M Sorry to hear what you have gone through because I've been there myself Pray for Karma to bite them in the ### bigtime, it will happen.

Went on the internet to check email and found one from Microsoft Powerball Draw. They’ve claimed that I’ve won 1.3 million pounds and asked for my full contact info in order to proceed. I’ve replied with the stuff they’ve wanted but then they’ve asked me to pay 300 pounds in order to get my money transferred. I knew it was scam.

Bought an OEM version of Microsoft Win 7 Home Premium, thinking OK...Windows 8 is out but prefer Win 7.
Bought the software attempted to load it and it would not validate online, which means it will not validate even if I called Microsoft. Giving some benefit to buycheapsoftware.com, I emailed and told them I was not able to validate. Got and email back from a Melissa Monroe, asking if it was an OEM I purchased and which one software and they'll replace the key code with a valid one? Funny, you'd think they have the order number and would know exactly what I purchased. I simply replied back "Yes, it was an OEM purchased from your company".

Latest email:
Dear Customer,
My manager was not aware the DVD and key came packaged from us altogether. Normally, there are no issues with sealed product keys and we will need access to the key included with your product. If it is possible, we will need a photocopy so that we can contact Microsoft to validate the key.
Fax: [protected]
We apologize for any inconvenience, but we will work towards a resolution. Thank you
Regard, Mellisa Monroe and physical address of buycheapsoft.com

This latest email was enough to want to say "SCAMMERS!" Their emails does not include a trail of previous correspondences regarding the order. How can a company who sells software NOT know the disc comes with the key code? For all I know, faxing them the key code would just be sold to someone else. The someone else needs to be aware that OEM versions only work with specific manufactures. Beware and its safer not to ANYTHING FROM THEM!

I have not had access to my hotmail account for over a month. when i try to log in it says my password is incorrect. i tried to answer my security questions and it says it cannot be verifed. when i try to submit the form, the form is kicked back to me saying not enough information is entered for hotmail to verify my identity. So, i called hotmail customer service and spoke to jack who obviously was not a jack (maybe jackhububaba) or something. and he told me that an unauthorized user had been added to my account and sending spam mail to ppl . in order for his techs to fix the problem i would have to pay 60.00. i told him no way and i just wantted the account closed. he said in order to close the account it was 60.00 but it would provide me tech support for a 2 years. i told him i dont want support, i want it closed. after going round and round, basically its 60.00 to do anything to it. i asked him what happens if i just keep it open he said hotmail will call me eventually bc of complaints that my email is spamming ppl . i said well maybe then u will close it. .. i called today hoping to speak to someoene else regarding the issue and i got jessica...who was obviously not jessica...EXTREMELY NOT helpful and rude. told me its 100.00 to fix the problem or close the account. she said in order to get access to the account to close it they require the 100.00 but if they cannot fixt the problem they will close at no cost to me. yeah right...how do i know its not a scam for hotmail to get money... she told me there was no reason to keep discussing this with me she had other ppl calling so if i wasnt going to pay 100.00 i should just hang up... i told her hotmail was the worst piece of ### ever and thanks for their fking help..i STRONGLY ADVISE NOT TO USE HOTMAIL...VERY RUDE NOT HELPFUL

respected sir,
already i have cheated by the fake lottery agents about 135800 + 18800 INR. in that the Foreign exchange administration malaysia cheated from me 135800INR as administration fees. now the inland revenue board of malaysia instructed me to pay 528580INR as non resident tax. but i am very confused that... was i guided by the original surveillance unit or fake.
the mail i have received and sent are as follows, please help me as soon as possible please

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Surveillance Team Tue, Dec 18, 2012 at 11:59 PM
To: mathan joh
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Marzelan B Kamaruddin is the head of Inland Revenue Service Malaysia

1, this email [protected]@hasil.gov.my is for only resident tax payers malaysia which is for local customers within Malaysia.

2, While this email [protected]@revenue.com is for non resident tax payers only for people outside the shores of Malaysia and this email is only meant for international transfers only.

Note: All customers have their personal files and yours is deposited with the Non resident department so that was why when you contacted the resident tax office they could not recognise your file and denied you of positive informations.

always follow instructions from the Non resident tax office, because if you continue contacting both offices your file might be disqualified and abandoned because they will think you are not serious
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Exchange Control Malaysia Thu, Dec 13, 2012 at 7:07 PM
To: mathan.[protected]@gmail.com
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Attn: Johnson Y,

We wish to inform you that your Foreign Exchange Administration has been sucessfully conducted please find attached payment receipt & Official letter of Authorizaton which you have to send to the Alliance Bank Malaysia BHD for the onward wire transfer of your funds to your Bank account in India.

Kindly forward Attached Letter of Authorization to the Alliance Bank Malaysia BHD, Thanks for your co-operation.

Best Regard’s
Shamsuddin Bin Mohd Mahayiddin (Director)
Foreign Exchange Administration Dept.
Exchange Control Malaysia (ECM)
Bank Negara Malaysia
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Alliance Bank Malaysia Berhad Fri, Dec 14, 2012 at 4:08 AM
To: mathan.[protected]@gmail.com
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Dear Valued beneficiary: Johnson Y,

The Management, Board of Directors & Staff of Alliance Bank Malaysia, BHD, kindly wish to congratulate you on the successful completion and Authorization of your currency exchange process by the Exchange Control Malaysia, we received a copy of the Official Letter of Authorization from the Exchange Control Malaysia, and also your email attached copy and receipt of your payment of US$2, 500 for Foreign Exchange Administration Fee.

We kindly do want to inform you without much delay as your Banking coordinates with the Indian Bank, is presently in our Telegraphic wire Transfer screen of our International Remittance Database, but the delay in your fund transfer of 1, 000, 000 GBP (One Million Great British Pounds) is that your Tax Audit Framework is unprocessed and we cannot find your Tax Audit compilation/clearance document in your payment file, this means you have to contact the Information processing department of the Inland Revenue Services Malaysia for your Tax Audit framework according to the Financial Law of Malaysia.

Kindly contact via Email or Telephone the IRBM - Information processing Department for your Tax Audit compilation upon confirmation of this email.

IRBM CONTACT DETAILS:
Inland Revenue Board of Malaysia
Information Processing Department
Level 10-18, Tower C, Persiaran MPAJ Jalan Pandan Utama,
Pandan Indah 55100, Kuala Lumpur, Malaysia
Tel: +60-[protected]
Fax: +60-[protected],
+60-[protected]
Email: [protected]@revenue.com

We advise you contact the IRBM Information processing department and kindly keep us posted with your regular correspondence with the Inland Revenue Board of Malaysia either via Telephone or via email.

Yours Faithfully
Mr. Cheong Lee Sim
Head of Operations
Alliance Bank Malaysia, Bhd
Tel: +60-[protected] (Direct office)
Tel / Fax: +60-[protected], +60-[protected]
Email: [protected]@allianceintbk.com
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Surveillance Team Sat, Dec 15, 2012 at 11:24 AM
To: mathan joh
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I have asked Inland Revenue Office on your behalf about your claims process and the possibility to deduct your Inland Revenue Tax from your winning amount, but i was told that it is impossible to deduct from the amount.try to look for money because your transaction will be finalised before tuesday 18th December 2012.

Management
Financial Surveillance Team
International Monetary Fund
Washington D.C
United States of America
------------------------------------------------ INLAND REVENUE BOARD OF MALAYSIA Sat, Dec 15, 2012 at 2:09 AM
To: mathan joh
Cc: mathan joh
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NON RESIDENT TAX AUDIT COMPILATION

JOHNSON . Y
MATHA KOIL STREET, THERKUNAM,
VANUR TALUK, VILLUPURAM DT,
TAMILNADU-604102, INDIA
TEL: +91-[protected]

Dear Sir,

A tax audit is an examination of a taxpayer’s business records and financial affairs to ascertain that the amount of tax due should be reported and paid are in accordance with tax laws and regulations.

All Non-resident individuals are liable to pay tax on Financial Asset accrued in, derived from or remitted to Malaysia. Sources of Financial Asset which can be taxed includes Financial Settlements, gains and profits from trade, profession and business, salaries, remunerations, gains and profits from an employment, dividends, interests or discounts, rents, royalties or premiums, pensions, annuities or other periodic payments and other gains or profits of an Financial Asset nature not mentioned above.

Taxable Financial Asset is arrived at after adjusting for expenses incurred wholly and exclusively in the production/ Processing of your Funds by the Malaysia Government.

Taxpayer Responsibilities:
Every Nonresident individual who is liable to tax is required to declare his total Financial Asset to the Inland Revenue Board of Malaysia (IRBM). The taxpayer is responsible for:-

Obtaining and forwarding Tax Audit Application Form (TAAF):
Please find in email attachment a copy of our Agency Profile for your personal knowledge, and also a Tax Audit Application Form which you have to fill and return to us as soon as possible for us to precede on your Tax Audit Framework.

The taxpayer has to send or submit the TAAF that has been duly completed VIA email to [protected]@revenue.com or via a registered courier service to the below address:

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Information Processing Department
Inland Revenue Board of Malaysia
Level 10-18, Tower C
Persia ran MPAJ
Jalan Pandan Utama
Pandan Indah
55100 Kuala Lumpur, Malaysia

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raju.prakash Dec 2, 2012
shri chandan sinha of reserve bank india is fake and a thief he stole 5lakhs from me and has been looting poor indians of their hard earned money.you will rot in hell and die for cheating me.how can a bank be using a free domain (gmail.com) for your safety never do contact shri chandan sinha he will rip you off all your money and make you hopeless.many fraudsters and fake agents use our beloved RBI to steal from individuals.

I received my payment in full from Alliance Bank Malaysia and i was directed by the surveillance team who helped me to claim my winning amount, i am a happy man today.

Raju Prakas
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Surveillance Team
< surveillance.[protected]@gmail.com> Sat, Dec 1, 2012 at 5:51 PM
To: mathan joh
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Dear Johnson .Y,

Send an email to Alliance Bank Malaysia to enable them begin your claims process, below is the direct contact informations of Alliance Bank Malaysia.

Alliance Bank Malaysia, Berhad
International Remittance Department
Address: 3rd.Floor, Menara Multi-Purpose,
Capital Square
8, Jalan Munshi Abdullah
50100 Kuala Lumpur, Malaysia
Contact Person: Cheong Lee Sim
Tel: +60-[protected] (Direct office)
Tel / Fax: +60-[protected], +60-[protected]
Email: [protected]@allianceintbk.com

Management
Financial Surveillance Team
International Monetary Fund
Washington D.C
United States of America
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sir please help by finding the above are true or not... i am confused very well sir, i already lost 150000INR sir, please help me suggest me ... guide me please

sir,
before i contacted indian consumer complaints i was cheated by the fake internet fraudsters ant lost 20000INR. after i made complaint in indian consumer complaints, reply team instructed me to contact surveillance by using this message

Reply _Team Dec 1, 2012
Hello

Send your Full Name, Address, Telephone Number and Winning Message you recieved to the surveillance unit on:

surveillance.[protected]@gmail.com

so as to enable them ascertain if you really won the Lottery and give you true information
on how your winnings can be Collected.
You Will also be Informed if the Winning Message you Recieved is a Fraud Notification

Reply Team
after that i guided by the surveillance team, then contacted alliance bank of malaysia, they instructed me fill an application form, i made it then they were transfer my 10000000GBP to Exchange control of malaysia, then they are instructed me to pay 135800INR as administration charges i paid this also... atlast alliance bank of malaysia instructed me to contact inland revenue board of malaysia to pay my inland non resident tax, today which is amounted to 528580INR. now i doubted to pay the huge amount sir,
was i guided by the original surveillance unit, if it is true please guide me to further, or please help me i get re back of my lost money please... the mail i received are as follows
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INLAND REVENUE BOARD OF MALAYSIA Tue, Dec 18, 2012 at 5:02 PM
To: mathan.[protected]@gmail.com
Cc: mathan.[protected]@gmail.com
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Dear Sir,

In regards to your transaction involviong the telegraphic Wire Transfer of £1, 000, 000 GBP (One Million Great British Pound), you are requested to make the payment to the below account and ensure you send a scanned copy of the Wire Transfer slip as soon as you make the payment.

ICICI BANK LIMITED
Name.A.S ENTERPRISES
A/C. NO. [protected]
IFSC. CODE.ICIC0000046
PAN.DTJPS.8054K
BRANCH NEW DELHI

Await your urgent response.

Yours Faithfully,
Marzelan Kamaruddin
Director of Information Processing Department
Inland Revenue Board of Malaysia
Tel: +[protected]
Email: [protected]@revenue.com
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Foreign Exchange Administration FOREIGN EXCHANGE APPLICANT: JOHNSON Y, FEA FILE REF NO: FEA/ECM/BNM/004920EX/2012 FEA AMOUNT: £ 1, 000, 000 GBP Date: 14/12/2012 RE: CURRENCY CONVERSION AUTHORIZATION Dear Sir, In regards to your application for Foreign Exchange Administration which was received on the 07/12/2012, we provided you with details on your currency conversion of which having met with the requirement of the Exchange Control Malaysia, and completely paid your Foreign Exchange Administration Fee of US$2, 500 which is equivalent to 135, 801 INR, we hereby issue your Foreign Exchange Authorization to the Alliance Bank Malaysia, BHD this day December 14, 2012 in good faith. Authorized Exchange Rate: 1, 000, 000.00 GBP = 87, 879, 047.08 INR GREAT BRITISH POUND ↔ INDIAN RUPEES 1 GBP = 87.8790 INR 1 INR = 0.0113793 GBP We the Exchange control Malaysia, under the Financial Backing of the Bank Negara Malaysia, hereby Authorize the ALLIANCE BANK MALAYSIA, BHD to proceed with the fund transfer of the sum of 87, 879, 047.08 INR to your Local bank account in India, we kindly advise you to forward this Authorization letter to the Alliance Bank Malaysia, BHD to proceed with your International Wire transfer to your bank account. Thanks for your Co-operation. Shamsuddin Bin Mohd Mahayiddin Director Foreign Exchange Administration Dept Exchange Control Malaysia (ECM) (Bank Negara Malaysia)
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TAX AUDIT COMPILATION Belonging to: MR. JOHNSON Y : MATHA KOIL STREET, THERKUNAM, KILIYANUR POST, ADDRESS VANUR TK, VILLUPURAM DT, -604102, TAMILNADU, INDIA +91-[protected] TELEPHONE: Dear Sir, We wish to bring to your notice that your Tax Compilation has been completed today Monday, 17th December 2012, in response to your previous email which contained a copy of your Tax Audit application form. Please read carefully the below Tax publication. You can also obtain this publication at the Information & Processing Department of the Inland Revenue Board of Malaysia.  Tax Rate You are non-resident under Malaysian tax law if you stay less than 182 days in Malaysia in a year, regardless of your citizenship or nationality. Non-resident individuals are taxed at a different tax rate on income earned/received from Malaysia. Non-resident Tax rate S/N TYPES OF INCOME RATE % 1. Business, trade or profession, Employment, Dividends, Rents 6% 2. Public Entertainer Interest 4% 3. Rent or other payments for the use of any movable property 2.5% 4. Payments for services in connection with the use of property or installation, operation of any plant or machinery purchased from a non-resident 1% 5. Inheritance claims / Foreign Deposit from Financial Institutions 0.6% 6. Payments for technical advice, assistance or services rendered in connection with technical management or administration of any scientific, industrial or commercial undertaking, venture, project or scheme 0.15%  Tax Exemption You will not be taxable if  Employed in Malaysia for less than 60 days  Employed on board a Malaysian ship  Age 55 years old and receiving pension from Malaysian employment  Receiving interest from banks  Receiving tax exempt dividends  Tax Calculation The % Tax for Inheritance claims/ Foreign Deposit from Financial Institution is 0.6% (Including Tax Audit Framework Administrative Charge), which means the Tax on your total Financial Asset of £1, 000, 000 GBP is £6, 000 GBP (Six Thousand Great British Pound) which is equivalent to 528, 580 INR (Five Hundred and Twenty Eight Thousand Five Hundred and Eighty Indian Rupees) which must be paid within 3 days of receipt of your Nonresident Tax Compilation report. Payment of Nonresident Tax via Monetary Transfer from Oversea Payment of Nonresident tax via monetary transfer from oversea can be made to the Inland Revenue Board of Malaysia (IRBM) nominated Tax Agent bank account upon request from our Information processing Department. The Tax payer is to furnish a scanned copy of Payment receipt as soon as the payment is made to the above account to enable IRBM updating their Tax accounts, and issue you with a Tax payers Authentication code which you will in turn send to the Alliance Bank BHD to enable them release your funds via Telegraphic Wire to your nominated account. IRBM official receipt can only be issued upon receiving Tax payment wire transfer slip and payment confirmation by bank. Failure to adhere to the procedures may cause delay in updating Tax accounts and the account is still subjected to late penalty. Published by: Information Processing Department Inland Revenue Board of Malaysia

There Is A Man (age 15-18) On Xbox Live Who is getting my gamertag from someone and he is joining my chats with my friends and he is saying to me that i need to give him my Email address and password and personal details otherwise he will get me console baned, i told him that i dont want to but he keeps on saying it, he also said that he sent a gamer to my call of duty black ops 2 lobby and play in the same games as me for 20 minutes and then after that the player would tell him about how i did in the games.
He said that if i do give him my details then he would send me a free xbox 360 with all the things i had before but i still said no.
his gamer-tag is ApEx ii Shotzz

I was first contacted by a Ms.Rita Hall saying she was a claims officer. That I had won one million British pound Sterling's. in the Microsoft online monthly lottery held this month of July. Ticket number (EKT/LTUK/3410) and lucky numbers (BTUK5890BD) (01) For claim of prize please forward to us 1. Name 2. Address 3. Age 4.Sex 5. Phone number 6.Country 7.Ticket # and Lucky #. Contact: Mrs. Rita [protected]@[protected]@kimo.com Microsoft Department UK Microsoft Campus Thames Valley Park, Reading Berkshire RG6 1WG
Winning prize of 1.ooo.ooo.oo GBP ( one million Great Britain Pounds Sterling's)

Diamond Courier Company for delivery to you at your resident house address along with your

This company is a scam... they never give out software that is finished... my vista program would not even work until it had like 16 updates and I was still getting updates after about 154.. this is nuts.. and now windows 7, update heaven.. what is with this company.. the government does nothing.. you have to pay for unfinished products now in the u. s... what next unfinished cars... come back in a year and your car will have all of the parts... unreal

Does anyone know if Emma Cloney of Microsoft (see picture posted under FAIR USE), who is sued her BOSS--Simon Negus, who showed her his weewee in the little girls room--for £10 million for sexual harrasment?
SOURCE: http://www.telegraph.co.uk/technology/microsoft/8736644/Microsofts-top-female-manager-fled-debauchery.html
Just Google search with "Emma Cloney" Microsoft

I ask because I saw RamTheSkiver's tweets (see pic).

Here is her PUBLIC Linkedin Profile:
Emma Cloney, Marketing Director - Enterprise Services at Microsoft

Summary
----------
In her 11th year with Microsoft, Emma has over 20 years experience in the IT industry working in a series of Senior Sales and Sales Management roles with global IT organisations including Microsoft and Fujitsu.

As a top-performing sales professional she has direct experience of developing relationships and partnerships and has won several significant projects.

In her current role she has responsibility for 2 large Global ISV partners for Microsoft. Emma works with them to implement international Go To Market sales and marketing campaigns.
She has enjoyed great success including signing numerous large deals with customers and several strategic "sell with" investments with Microsoft and global partners.

She is a Social Science graduate and also holds a post Graduate Diploma in Marketing from the Marketing Institute of Ireland. She is a member of the Irish International Business Network (London).
Specialties

In addition to her business studies and experience, Emma is interested in yogurt and the arts. She has studied classical ballet and yoga and enjoys attending as many West End shows as she can.

Experience
----------
Marketing Director - Enterprise Services., Microsoft, July 2012 – Present, London, United Kingdom
As Marketing Director for the Enterprise Services team I am responsible for the UK revenue and P&L performance for our 3 Services business areas: Enterprise Strategy, Consulting and Premier Support.

My responsibilities include:
Business Leadership - creation and evolution of the local Services 3-year strategy ensuring long term success of all Services business areas; leading a team to deliver Product Marketing, Internal and External Communication and Partner strategy; working with UK and global stakeholders to determine priority areas.
Marketing Director - Enterprise Services., Microsoft, July 2012 – Present
Functional Marketing Leadership - Chief Marketing Officer directing and leading all Services-related marketing activities; Directing and leading strategy for Services-owned marketing activities and customer campaigns.
Cross-Business Enablement and Support - Coordinating with Sales, Delivery and the area readiness team to ensure content is provided and delivered; Reviewing and influencing sales proposals and related content; Driving senior customer and partner relationships to further shared business objectives; Change agent to drive awareness of and buy-in for new or changed Services strategies, priorities, and assets.
Global Alliance Manager, Worldwide Financial Services
Microsoft Corporation

Global Alliance Director, Microsoft WW Financial Services., March 2010 – July 2012 (2 years 5 months)
I was responsible for managing the partnerships with 2 Global ISV strategic partners. In this role I shaped our partner strategy, and lead our channel strategy. A key component of my role was to create compelling value propositions to assist the partners adopt the Microsoft platform, working with and through field sales teams to drive customer demand and adoption, acting as the Sales Manager for the partner and MSFT field teams. I was responsible for growing the partner's overall business and increasing the % of that business based on Microsoft-based platform. One of the most important elements of this strategy was developing joint business with our partners in order to scale and amplify growth.
This role included understanding industry trends and how they translate to Microsoft opportunity, partner growth, strategic investment, field readiness and engagement, feedback to Microsoft Business Groups, evangelism to partners, customers, and within the industry at large, standards body engagement, developing Go to Market programmes to support the strategy with Executive sales support.
Regional Sales Manager, Global Accounts Organisation, EMEA
Microsoft Corporation

Regional Sales Manager, Global Accounts Organisation, EMEA, Microsoft, July 2008 – March 2010 (1 year 9 months)

Business Manager - Financial Services., Microsoft., 2007 – 2008 (1 year)

Specialist Sales Manager., Microsoft, 2003 – 2006 (3 years)

Government Sector Manager, Microsoft., 2001 – 2003 (2 years)

Channel Sales Director., Fujitsu Siemens Computers Ireland., 1997 – 2001 (4 years)

Distribution Sales Manager., AST Computer., 1993 – 1997 (4 years)

Distribution Account Manager., Horizon Technology Partners., 1991 – 1993 (2 years)

Education
----------
1989 – 1991
Marketing Institute of Ireland
PostGraduate Marketing Diploma, Marketing

1986 – 1989
University College Dublin
BSocSc, Sociology, Social Policy, Economics, Business Studies

MICROSOFT® (UK. Regional Office)
First Floor, House 102.
Microsoft Building, 40 Rye-croft Way,
London, United Kingdom.
Attn: Respected Claimant,

Following the instruction received from The Headquarters Microsoft Management & Finance Group Office" under the umbrella of the UK Government in respect with your winning prize fund valued at £800, 000.00 (Eight Hundred Thousand Great British Pounds GBP), which you were entered as an independent candidate, your mobile number was attached to Winning number (MICROSFT52062012/80.)

This promotion is part of the financial empowerment programme of the MICROSOFT Cooperation Company of UK in it’s desire to Reward our Numerous Customers Worldwide.
Your Number was selected randomly by our Computer system and emerged as the winner in the final category of the Draw with the following Ref. numbers; [protected]). All Mobile Numbers were obtained from the International Mobile Directory

Seven (7) people were selected on this draw to benefit from the 2012 Microsoft Anniversary promotion draw and you are one of the Selected Winners to claim a cash prize of
£800, 000.00 .

While basking in the euphoria of this achievement, I wish to seize this opportunity to acquaint you with guidelines as you must follow in order to complete your claims. On our part, we have a mandate to see you through. We will work assiduously to realize this mandate as we respect your views, opinions and most importantly protect your Privacy.

Please, Kindly provide us with the following information for Verification of your Prize,

1, Names in full:……………………………...
2, Country of Residence:…………………...
3, Nationality:………………………………...
4, Residential Address:……………………...
5, Date of Birth/Age:…………………………...
6, Marital Status/Sex:…………………………...
7, Telephone No:……………………………...
8, Mobile No:…………………………………………...
9, Occupation:……………………………………...
10, Company Name If any:……………………...
11, Amount Won:…………………………………...
12, E-mail address……………………………...
13, Scan copy of your ID proof:

The following Reference/PIN # (Personal Identification Number) has been assigned to you and you are required to quote it in every correspondence: MICRO-4181599 . Please keep details of your winning confidential until the successful release of your fund to you, as any form of double claim will lead to withdrawal of the Prize.

This Draw is solely conducted by MICROSOFT®(UK. Regional Office), and cannot be claimed through any of our Regional Offices in your Country/Area. All communications must be through Regional Office Center England hence the Lottery is approved by the British Game Board and also licensed by the International Association of Gaming Regulators (IAGR).

Once again, We congratulate you for this landmark achievement and implore you with the responsibility of ensuring successful claims.

On behalf of my committees, congratulations.

Kind Regards

Dr. Aris Michael (General Coordinator),
Microsoft Management & Finance Group Office:
Tell:+[protected]
©2012 Microsoft Live International Mobile Draw. All rights reserved.
is this is the genuine lottery scheme or just a scam or fake

This companies package endorsed by Microsoft (See Google) promised to speed up our charity's PC. Instead it has done the opposite, we had to get a technician to repair same.

We were promised a full refund of the fifty euros if not satisfied. Coming up to Christmas we simply cannot afford to spend money on this scam.
We seek your advice on how we can go about obtaining a refund in full.

Kind regards. Allen Graham President. Allen Graham Charity 4 Kidz (Disadvantaged and Abused Children)

$156.90 (9/28/2012 for $21.64, 9/29/2012 for $54.11/$54.11/$5.40, 9/30/2012 for $21.64) was billed to my CC by MICROSOFT *XBOX LIVE BILL.XBOX.COM WA. These are fraudulent/unauthorized charges and want these charges removed immediately. I already had to change my CC once because of this, but after assurances from Microsoft XBOX LIVE that their billing issues were resolved, I tried ONE more time. The legitimate charge was a couple of months ago and is not listed here. One account has the CC account removed but the other one won't let me remove it unless I replace it with another payment option. I want all my CC info removed from all XBOX live accounts. My email is [protected]@yahoo.com

I have had over 300.00 charged to my bank account because my grandson charged games. I did not find it for a while so the charges amassed. I think it is disgraceful that you cannot remove your credit information and prevent kids from doing this. I don't blame the kids totally, they are faced with the temptation every day when there friends are on xbox live. I feel this coorporation knows they can get money this way and therefore does not put a safety code in place. THEY WANT THE KIDS TO CHARGE UP THEIR PARENTS CARDS!I had only signe dthem up for xbox live and then I thought I had removed the credit information until the bank statmenet came. Now I can either swllow the fees, or have charges placed on my grandson so I can get the money back from my bank. WHAT A SCAM.They can put parent controls on everything else, why wouldn't they protect ones pocket or purse? BECAUSE THEY DON'T CARE THEY ARE MAKING MONEY.

My name is farman ullah and i belong from pakistan. I won the prize of $500, 000. 00 us dollars and all the data are present with me. The company when transferred the desired amount his slip are sent to u with this complaint. But now company says that your award prize money are stopped by british inland tax revenue department and i also sent the slip of b. I. T. R dpt slip with this complaint. Now i want that your department confirm that it is true or it is fraud. If it is true then cut off tax amount and release my other amount. I sent to all the detail of this lottery prize along with bank transferred slip and british inland tax revenue department slip.
My email id=[protected]@yahoo.com
I wait for your response.
This is the msg which he send me. .

Fifa 2014 microsoft online winning notification 2012
From: mrs. Bryan mcdonald
Microsoft london (Cardinal place)
100 victoria street,
London sw1e 5jl
Ref: fifa / mop / 2012 - 3

Dear email user (Congratulations!)

We wish to congratulate you once again on this note, for being the legal beneficiary / user of this selected e - mail address, selected for the fifa 2014 microsoft online promotional awards. There was a computer ballot that was organized by the microsoft online network and was sponsored by fifa, microsoft network, on saturday 4th august 2012, at johannesburg, south africa. This promotion was held in south africa because of the successful fifa 2010 world cup that was hosted in south africa (2010) and the main aim of this award, is to promote the up coming fifa 2014 world cup that will be host in brazil.

Five (5) email addresses was finally picked out from among the total 1, 000, 000 email addresses, and out of those 5 email addresses, your email address is among the winning e - mail address on the winning pot, which was attached to winning numbers: fifa / mop / [protected] and bonus number is 31 and winning amount is us$500, 000. 00 dollars.

For your claim, do contact our processing director in london united kingdom.

Call your processing director
Mr. Evan moore
Teleline: +[protected]
Email: [protected]@consultant.com
The computer ballot qualified your email address as one of the five (5) winners of the said sum - us$500, 000, 00 (Five hundred thousand united states dollar) . All the winnings must be claimed before [protected]. You are required to fill the form below, starting from your full name, etc. As listed below and forward it to your processing director mr. Evans moore through the above e - mails and call his office directly.

Form a

Reference number: sa / nl3 - sarm - fifll373
Batch number fisa - 354 - twdd77
Insurance number: sa / nl3 / 113 / sart88
Winning number: [protected] / 31
Full name: farman ullah
Full address:mohallah sherzakhel, vill&p / o chokara tehsil takhti nasrati distt karak, khyberpukhtunkhawa, pakistan.
Country:pakistan
Company name:khattak
Male / female:age:25 years
Tele&fax:92 - [protected].
Www. Fifa.com
Http: / / www. Fifa.com / worldcup / index. Html
Thanks and congratulations.
From: mrs. Bryan mcdonald
Fifa 2014 microsoft online promotions