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4.0 360 Reviews

EA Games Complaints Summary

23 Resolved
82 Unresolved
Our verdict: When using services from EA Games with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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7:41 am EDT

EA Games my game will not load.

I am extremely displeased with the performance of the EA game "The Sims 3". For days i have been experiencing problems with this game, which i have never experienced before this serverly. For the past two days i have been unable to open my game. It would buffer for hours on end. I had tried using compatibility troubleshooter yet this hadn't helped. I had tried uninstalling some custom content but the game would not uninstall it and i have tried reinstalling the base game, yet still, nothing has helped. The game is still unable to load. I have spent hours out of my days trying to resolve the problem. I need the game to load as i have prioritied i need to complete regarding "The Sims 3" and have over 100 people expecting me to complete these priorities. If these issues are not resolved i will have no option but to take further action.

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Tarik Jamous
west, GB
Apr 04, 2012 9:46 am EDT

I keep getting disconnected from a game when im winning on fifa 12 and i dont get my points..this had happened numerous times and im getting frustrated ..this dose than satisfy my ea gaming experience ...i demand to be compensated in some way!

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6:42 pm EST
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EA Games university life ep

I'm sure there are lots of other similar complaints out there about this exact same thing, but I am so fed up right now, I need to tell my version of what's been happening. I love The Sims game, but they have always had problems with glitches and other frustrating problems. I have been playing The Sims 3 for a few years now, and never had any serious problems. It maybe froze once or twice, but nothing too awful. I just learned I have to save more often. But now I recently got several expansion packs I've been wanting. They sounded great, and I didn't expect there to be any problems with them. However, the University Life EP is completely worthless. Don't get me wrong, I love the concept and it adds so much to the game. The problem is, once my sim is finished with the term of college, the moving van comes to pick her up like it's supposed to, and she gets in to leave town, but her old neighborhood never loads. It goes to the loading screen and the loading bar at the bottom fills up alllmmooosstt all the way, then just stops. The screen keeps changing so I know the game isn't frozen. It just never finishes moving her back home. I've let it sit for more than an hour, but the screen just keeps changing while the loading bar stays the same. I end up having to restart my computer and reboot The Sims. Once the game is restarted, I can open her file without any problems, it just reverts back to my last saving point where she's at college. But I've tried sending her home 3 times now to no avail. Lots of people online are saying to try dropping her out of college rather than waiting for the moving van to pick her up, but if I do that, she won't receive any credit for the college term, and I had spent hours making sure she got straight A's, so I REALLY don't want to do that. And here's the thing I just find ridiculous: I'm not even close to the only one experiencing this problem or some variation of it, and it's been going on since the expansion pack came out more than a year ago, yet EA has done NOTHING to fix it. That's just unbelievable to me! They have the ability to make downloadable patches to solve problems in the game, and they've done so in the past, yet this problem, which completely defeats the purpose of even having the University Life expansion to begin with, has been going on since 2013 and nothing has been done! Sims players have actually had to find their own solutions using mods, which is great that some people were able to get their game working again (I was not because my version of the problem was different that most), but it shouldn't have to come to that. People have spent their money on this game and expansion pack, and they should be able to expect that it's ACTUALLY GOING TO WORK. And it's not up to the consumer to make sure that happens. It's the responsibility of the company making the game in the first place. Like I said, I think The Sims is a great game. I think they expansion packs are great additions to gameplay. But unless the game actually works like it's supposed to, especially when it comes to basic things like being able to get to and go home from a location, there's no point in wasting your money. I'm appalled at the fact that this is a well known, long term and widespread problem with University Life (and also World Adventures, I have heard), yet I have not seen one single thing anywhere online where a person who actually works for EA has given us any solutions or even acknowledged the problem.

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6:45 am EDT
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EA Games expensive

I bought the sims4 at musica in rustenburg, I paid for the game, just to find out that I have to pay further internet fees to register at origin after which I found out I have to download the game from origin with further internet costs. Please take note that I have to download a game from the internet which I already paid for. All together this game will cost me about R1500.00 I bought all your previous sims paid for the disks and downloaded it to my computer without any internet. This is unacceptable. If I knew I have to download the game from the internet, why do I have to buy a disk in the first place.

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Tyron Neilan Acker
, ZA
Oct 27, 2014 8:35 am EDT
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Uninstall your current version of Origin and install the one included on the disc (OriginSetup.exe) then update it and run the setup.exe on the disc you will be presented with language selection screen you will still need to login to origin but you won't have to download any game files it will install off the disc and will say "Copying" instead of "Donwloading"

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5:17 am EDT
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EA Games no refund on server error

The game has two shards to play in Apex and Chicane.
I play Chicane and wished to support the game in purchasing some content.
The web deal option had amazing offers so I purchased a "art director pack" online for Chicane.
Only to log in to the game and see their servers allocated it to Apex. I have been playing Chicane for a while lvl32 that is more than halfway to the max lvl60, with numerous achievements and hours upon hours of gameplay.
In apex i am not even lvl2, i dont play in that shard and the purchase is useless.
After lodging the query with EA twice and waiting days, they just responded with "oh we cant do anything about it touche" basicaly.
In effect this is what EA says, "we do not care if our systems are not reliable, if your money is waisted, just give us more."

Pathetic EA, pathetic!
Bad business ethics, poor client services!

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1:28 pm EDT
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EA Games orgin

I am so disappointed. I spent almost forty dollars on The Sims 3 Starter Pack and I already thought that it was ridiculously stupid that we had to make an account with Orgin, or whatever it's called. But, to top it all off, it logged me out of my own account in midplay, and when I went t log back in, it made it where I have to type in the product code once again. Since product codes can only be entered one time, I spent forty dollars for a game I can't even play. Plus, I can't get a refund because GameStop won't allow refunds for PC games. Even though I want to play it, but can't, I'm also going to complain that the quality of the game was horrible. It constantly kept glitching and freezing up. There were even times when it'd just shut down completely. Maybe if you weren't too busy putting out more horrible games, that are pretty much unplayable with all the problems, and fixed the problems with past ones, (which aren't even that old to begin with since you're constantly releasing new games), you'd have a lot more happy consumers. Thanks for wasting my money.

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8:24 pm EDT
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EA Games serves and ai's

EA has been ruining the game of FIFA, they would rather much make money than actually fix the errors in the game. Every game that i play online or offline, there is always something that goes wrong(impossible passes, balls not going where it is supposed to go). I think it its really funny to see that EA has not fixed the kick off glitch which allows many players to score a goal right off the bat and we cannot do anything about it. They focus everything on their ultimate team because that is where most of the money comes from and could care less about other game modes in the game. Every year, they promise to bring something "revolutionary" and come up with some bogus small ideas. I do hope they fix up their act because sooner or later FIFA can get another company that would satisfy ALL costumers on ALL games.

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10:00 am EDT
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EA Games sims 3

I purchased Sims 3 and World pack Dragon Valley. What a horrible mission it has been to play a game I love, after 1 and a half days of struggling with registering origin and EA support and finally not being able to register on Sims Store in order to fix a problem with the Dragon Valley World pack I truly believe I have wasted my time and money about R600.00 of my money, EA does not have a complaints email address nor anyone who actually cares at their so called support dept they have written solutions available but this did not help me as I could not even register on Sims Store, I wanted to lodge a complaint on EA support but to no avail because I was supposed to wait for a consultant to assist me in "the next 35 to 45 min" after all this I honestly can say that I would like to return these games and look for a simpler option of Installing a game and just playing it without having to register 3 separate accounts with countless updates that will refuse to let you play the game unless you let them have their way. Gone are the days were a gamer buys a game legally and installs it and enjoys it, now EA is just encouraging Piracy by inconveniencing customers!

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11:26 am EST
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EA Games words used not in the dictionary

I have recently purchased Hasbro/EA games Scrabble for iPad and find it quite frustrating to play as I have noticed most of the words are not in any dictionary I have used, also many times "real words" are disallowed by the computer (I don't play on line) . I want to delete the game but am angry because I paid $9.99 (CDN) and can't get my money back. It the principal more than the money. I have contacted Hasbro but Hasbro 9passes the responsibility on to EA Games and EA Game no longer has a complaint dept so they get off free and I'm out my $9.99.

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1:43 pm EDT
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EA Games the sims 3 hidden springs

I have bought all the Sims games. 2 months ago my computer crashed and I was forced to format it. Today it took me the whole day to re-install the discs, but the Hidden Spring Expansion Pack has to be downloaded using a redeem code. When I try to enter the code as it is in the Disc cover I lawfully bought, it gives me a message that the code has already been used. Come On EA... Im one of your fans, but theres nowhere where I can get help. Been googling this issue now for the past 3 hours with no success.

Help... This games is costing a fortune.

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ciro
Sarasota, US
Jun 11, 2009 9:09 pm EDT

i had a bunch of ruber knifes with when i stab somone on bf2142 they dont die it humiliating and it hapenes to mutch and im tired and the editing like how people prone ontop a building with half body stiking out and dont fall and how the screen gows black while things explode its bs man FIX IT ALLL a aby could fix that stupid ruber knife bs

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Hjackah
Edinburg, US
Jun 02, 2014 11:57 pm EDT
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Why hasn't EA Sorts done something about the Tri-Peaks game point problem, this is getting ridiculous.

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3:55 pm EDT
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EA Games install/update

I bought and downloaded The Sims 3 from the Windows Market Place. before playing, I ran the recommended update, which fails right at the end. After failing, it renders the game COMPLETELY useless. I reinstall and repeat with the same impact. I search for information on the error and find sites with cracks to download, just to get the updates to work right. The EA Games website takes you to a place to download the update, which isn't available. I would rather not use Origin since it has been proven to capture data from your computer and the installed applications. Nowhere can I find a simple contact for EA games and all of the reviews suggest I would only be more mad if I tried to call...it should not take me days to get this game to work! I am so upset I'm ready to complain anywhere -- this company has done so much to ruin these games that I'm ashamed I made a purchase.

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Howrider
, WS
Mar 17, 2013 4:22 pm EDT
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EA games are the worst...They never have updates...All they care about is the money coming in...It is a very poor software company...I never buy EA nothing anymore they just rip off the public...

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10:30 pm EST
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EA Games sims 3 univeristy

I had pre-ordered the Sims 3 University game and received notice the game was available on the release date of March 5th, 2013. Much to my shock, turns out EA games/ Origin had released 2 Franchise games on the same day and has cause problems in getting either game. After locating a phone number I spent over an hour on hold ; being told my wait time was 758 minutes and it fluctuated down to 250 mins and I also had online Chat with them up and waited over 2 hrs waiting. Finally got through to Vinod ( customer support) and was told " I would be able to download my game when this issue was fixed ", ok well I was typing back " what is this" and Vinod politely said thank you and bye. Never got an answer and still can't download the game. Would truly like to thank EA Games/ Origins for having such a friendly and helpful staff. I work in Customer Service and am truly appalled by their service.

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10:43 am EST
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EA Games slim jim/ea

Yes, I would like to file a complaint. I bought a slim jim because i saw they were promoting ingame content that you can win for your game system. I bought the double sticks to get two codes. I entered them both on the website. It accepted my codes and let me pick 2 products to redeem. I chose the 2 things i wanted. I chose 2 wallpapers for the game need for speed most wanted for the xbox 360. It even asked me if i am sure these are the things i want. I accepted. After it was all said and done, i was never sent a code to redeem my products on my xbox 360. i went to my account through the website & you can see that i chose those products. I just want my codes. i might not be buying from slim jim any longer after this unless i can trust that i wont be going through anymore issues like this. Another thing I try contacting them at the site, their ea site, their slim jim site, the phone numbers to both the sites, and i didn't get anywhere with that. i think that if people are going to be promoting something they should atleast have someone to speak to if you are have problem with their product. Which lead me to you because i couldnt find any possible way to contact them to resolve this issue. Please notify me when you read this. I want thus issue resolved as soon as possible. I am very upset with this situation. please and thank you michael huffman ([protected]@live.com)

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Eli.r
socorro, US
May 12, 2013 8:25 pm EDT

I am not sure if you are still having this problem but try this. Go to slimjim.com/ea and click the redeem content button. It will then take you to a sign in for your origin account. If you do not have one make one using the email you provided for the codes. After you log in you should be able to go to My Account and your codes should be listed there.

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jimmy tha kick
omaha, US
Mar 06, 2013 11:48 am EST

I agree. I have no idea how to get the codes to work for 360. It says go to "extras" in dead space 3 and enter code but no luck. Maybe im just dumb...i dont know.

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5:13 am EST
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EA Games the simpsons tapped out

My 8 year old son has been playing The Simpsons Tapped out on his iPod. He has spent around $150 of his Christmas and birthday money playing the game. This morning the game reset itself taking away all of the money he has spent on it. I am trying to contact someone who can help. I spoke with someone on livechat an all she could give me is a 1900 number that costs $2.48 per minute. I need an email address or reasonable phone number. It seems EA games is very happy to take money from children but hide so they can't be contacted when there are problems. I am very frustrated and disappointed!

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HippieMama
, US
Jun 24, 2016 7:36 pm EDT
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The game glitched and took nearly 500 donuts. EA agent tells me they will be returned within 24 hours. Does not happen. Given run around. Then told they "can't" give them back to me. Can't give me a valid reason as to why they can't. Also can't seem to get a way to speak to one of the "specialists" who make these decisions. Starting to doubt they actually exist. They will need to find me someone who either can give me my donuts back, or refund my money because I will not be shoo'd off. I will be a major thorn in their side until I get a valid reason as to why they say the can't or get what I'm requesting. "They can't" is not a reason and there is no reason not to honor what the first agent said.

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Bubba64
, US
Mar 16, 2016 2:29 pm EDT
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Every time I start playing Simpsons Tapped Out, within a few minutes the game freezes and then closes out. I restart game and same thing keeps happening. There must be a bug or virus in your game. I have been at level 59 for months now. Is that the highest level to the game? I do enjoy playing it, but if game keeps closing out on me, I will delete game all together. Really don't want to do so but I am getting upset for it crashing like it does. Luckily I have never spent any money on game, so at least I'm not losing anything of value other than my personal time. Been playing it for couple of years and would really hate to give it up. So please fix bugs in game.

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Ashley Ashworth
, US
Feb 24, 2016 6:55 pm EST

who do i contact about this game. It did a update and wiped everything and so i have to start again. i have spend money on this game and to have everything wiped is very disappointing and i either want my money back or reinstate my game.

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peter.parry1989
St. Austell, GB
Dec 01, 2011 10:43 pm EST

Every time i go to play on Medal of Honor or Battlefield 1943 online, the servers seem to be "not currently availabe" most of the time, now i have never had this problem before when i was playing non EA Games online. Please get this issue sorted!

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Jessica Rouse
, AU
Nov 14, 2010 11:39 am EST

I have brought a few EA Games from the app store for my IPhone and they are slow, freeze, and shut down I'm not a happy camper iv WASTED money on your games I want my money back I'm pissed off and I will let every one know that EA Games is ###

These are the Games:
MMA by EA SPORTS, Madden NFL 11, FIFA 10
SIM3 Ambitions

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camelia hardin
Louisville, US
Jan 13, 2009 12:40 pm EST

i have not been able to play ea games for abut a week keeps popin out please let me know or help me to play games.

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geoge
New Rochelle, US
May 05, 2013 3:17 pm EDT

i never receive my game the sims 3 university life but they took my money from my credit card $39.99 i waiting for more than a month,
they want my password but i dont remember, now i want my money back thank you

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Ciska
, ZA
Jan 13, 2012 10:31 am EST
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I have logged a problem on EA Gaming website, being unable to download a game that I have purchase with the download program through a proxy. It is now a 36 hours later and I still have not had any response!

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fro4780155
brockton, US
Jan 01, 2015 1:49 pm EST

my cannon didnt shoot and have to wait twice and now not getting bells when visiting friends

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sturgeonke
batley, GB
Oct 26, 2014 3:12 pm EDT

I spent £13 on tapped out and then after I confirmed everything I got my 300 donuts. After that everything was ok for about 30 minutes.I bought 7 trees that cost 100 coins each and 6 shrubs that cost 25 coins each.I looked at my donut amount and 100 had gone and I didn't spend any.I have looked for a phone number or an address for EA games and I couldn't find anything. This is ridiculous if anybody knows an address or a phone number please put down in a reply.EA need to sort this out and if nothing gets sorted out my parents will be taking further actions.

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9:08 pm EST
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EA Games sims 3 for pc

The Sims 3 for PC is a piece of crap! I bought the Sims 3 and I have like NINE expansion packs, that's HUNDREDS of dollars! All it ever does it freeze up! I will be in the middle of playing and it will just freeze up and close, losing any progress I had made. Recently, my sims have stopped aging and there is NO FIX for this... they SAY it's from installing custom content but the piece of crap game froze up long before I ever installed custom stuff! DON'T BUY THIS GAME! They better find a way to give me my freaking money back!

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6:31 pm EST
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EA Games freezing/unplayable

I've recently started playing The Sims 3 again. I have all expansions and stuff packs. In game is completely fine and I have not had any trouble. HOWEVER, I can not get my save game to load properly EVER. If I exit the game and want to go back in I end up spending an hour Googling and reading about how to fix it so that I can play. I do not do anything to corrupt the files (like switch off the computer while it's saving), I do not have any custom content or mods and my PC is made for gaming. At the moment the only way I can play my save game is to delete it and re name the backup and play from the back up. EVERY TIME. This results in me re playing a day or two that I have already played and I can not find a solution on how to fix this. I have deleted cache files, re installed multiple times, run CCleaner and my husband works in IT and keeps my computer up to date with everything it needs. I don't think I should have to go searching through files and deleting or re naming things just to be able to play. I feel like for every hour of playing I've done I've also spent an hour trying to figure out how to fix it just to play! This is rediculous as I have spent a fair bit of money to play this game and otherwise enjoy it. I will not buy any more expansions or new games until the current issues are dealt with.

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11:32 pm EDT
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EA Games real racing 2 for android

I have downloaded the free version of this game and the bought the full version later.

I am using Samsung Galaxy Note GT-N7000 and it was working on Gingerbread before the ICS 4 update.

Yesterday ICS 4 was released in Turkey and i have updated my phone. Today i have downloaded the game again. Addional files were succesfully downloaded too.

When i started the game i got the error message below ;

firemint real racing 2v1.11.02
error loading m3g rr_track18.m3g
break here ?

I have contacted with the e-mail address help.ea.com but i got the reply below ;

" Hello,

Thank you for contacting EA Mobile.

Please visit https://help.ea.com/ ; You should be able to find answers to many of your questions within our Knowledge Base or FAQ sections.

If you are unable to find the answer you're looking for, click 'Talk To A Game Advisor' so that we may help you with your specific issue.

Thanks again for your interest in EA Mobile, and we hope you continue to enjoy playing our games on your mobile devices!

Sincerely,

EA Mobile Customer Service "

There is no such a help page on their websites for an already published product. Luckily i have managed to get in contact with Firemint and at least they are REPLYING!

Could anyone help me please ? Because i have checked every section in help.ea.com but there is no support page for this product and i couldnt manage to get in contact with a representative for this.

We are the consumers that are avoiding from pirated stuff. So, where is the benefit of original products without a support !

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Fixnail_
Boyds, US
Jan 31, 2010 4:45 pm EST

PLEASE DELETE MY ACCOUNT AND REFUND THE $39.99 CHARGED AGAINST MY CREDIT CARD. Reference No. [protected]. Karen Matthews

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Phelonious Punk
Mooseville, CA
Mar 29, 2010 10:04 pm EDT

After purchasing expansion packs for Battlefield 2, they would not allow me to register them, making them useless. Trying to get a hold of these guys is ridiculous. There is no direct email or complaint department, pages of check boxes and forms are required for an email responses just to tell you there may be 144 hour wait, then they send you an email demanding information, then send you another telling you to wait and, by the way, if you could respond within 144 hours or be dropped from the complaint list!
I will never buy another PC based game from EA games again - ever. I suggest that anyone out there thinking of buying EA games buy yourself a hammer, that way you can beat yourself in the head for real, instead of the virtual one you will buy from EA.

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TheFazzaMan
Sydney, AU
Oct 21, 2013 1:01 am EDT

I am horrified at EA as are a lot of people... Pretty much every game company has managed to refund or at least give me tips on how to fix a game that has been faulty for me... When I first got Battlefield 3 I put in the disks and it asked me to download Origin, so I thought "Oh well... Its a pain in the butt that they can't just let you play it on Steam (I'm a PC user) and have and some optional Origin features but I will do it anyway." I let it download it and a disk error occurred. I downloaded it again and it was fine... Until it got stuck at 100%. By now i was very annoyed at the fact that by this time i had wasted almost 5 hrs trying to play it... I downloaded it again and it worked again. So when I finally went to play it online ANOTHER ERROR OCCURRED! I was logged out of Origin and my game crashed. As this went on for a few days I finally found a fix from the 20 or so sites I visited. I called EA and got no refund or advise. I checked more sites for fixes and now I can run the game but it crashes every 10 minutes and I get more and more errors. It has crashed over 40 times and I have finally decided to make a complaint to Complaints Board. I hope people read this warning NOT TO BUY FROM EA! It's not worth it. Screw you EA. I'm never buying your online games again. :P

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xmissoneillx
manchester, GB
Jan 01, 2013 9:01 am EST

I think it is disgusting how i have just paid £20 for the new Sims Seasons game and dont get any new citys to play i have to then buy sims points to BUY a new city which would cost me around £24 to buy just one of these so ive basically just paid £20 for some new pieces of furniture, i have played this games for years and i am discusted buy the new way there trying to get money out of people

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Swagmanpistolz
Noneofyabuisiness, AU
Aug 04, 2014 6:55 am EDT

This happened to me, I am so dissapointed in EA

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richny68
New York, US
Jul 21, 2010 10:11 pm EDT
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Good job!

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Phelonious Punk
Mooseville, CA
Apr 15, 2010 7:27 pm EDT

I am happy to report that EA reset my account and now, finally I think I can get my expansion packs. I sent them a snotty email and posted here and I got someone there to do something! (I would like to think it was posting to this site) Thanks complaints board!
Phelonious punk

By the way, the huckster who posted the comment above is a knob, with no life.

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3:41 pm EDT
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EA Games suspended account

I "won" a $100 Jackpot but when I attempted to claim it my account was suspended. No notice, no explanation, I tried to log in and got an error message that I had been suspended. I assume that they feel I was using a cheat program, but how do you make a random jackpot spinner stop where you want it to? If it is truly random, then no one could force it to stop on a jackpot, but the concept EA has that it could indicates to me that their jackpot spinner is not random, but is weighted in the favor of EA so that they do not have to pay out any prizes - so who is the cheat here?!?. EA has been having some major problems with game play recently and with accounts that are hacked, but they make no attempt to determine if an account was hacked, they simply take everything at face value and the players pay the price. I have been a member for 4 years and I have lost a tremendous amount in the way of badges, mini items, ranks in games. I'm too disheartened to start all over again, and I know that the company will not listen to any defense I might have (this is the second time my account was hacked). Electronic Arts is a heartless money grubbing machine and I'm going to every site I can find to let people know that they will only award you worthless prizes like wallpaper, that if you complete Peanut Labs earn gems offers you WILL NOT get your gems, regardless of how many times you request review of offers completed (I have sent in e-mails and screenshots showing that I have completed offers and have received no gems). STAY AWAY FROM POGO GAMES THEY ARE A RIP-OFF! You will waste so much time and money for nothing.

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EA Games anti-gay

In the game of LIFE they do not allow us to play out actual life by choosing who our partner should be!

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9:22 pm EST
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EA Games battlefield 3 installation

I baught a pc game "battlefield 3" and asked all the right questions about hardware requirements while in the store and took a long hard look at the online requirements, all that stated was "Internet access needed to register this product" so I bought the rechid thing. Once origin was installed and my unique code enteredand I pressed "download" as that's what the manual states, next thing "downloading 11.4GB" i cancelled the download and did research for hours with no success. I am extremely disappointed with ea games and origin and would like my $79 back as this is not satisfactory and one more thing... MY DVD ROM IS NOT IN OPERATION WHEN DOWNLOADING! I hope ea games can at least read that!

I will be approaching media if my issue is not resolved or my money refunded and i will never buy another EA game as long as origin is in existence...

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OwnedU2Fast
, US
Feb 16, 2012 4:07 pm EST

You sir, are ###ed. It's not like a console game where you just put it in and play. Around 7-9 GB is a good size for a regular game. 11.4GB is a result of the excellent sound, graphics, and large scale maps of BF3. You put in disc 1, it installs it on your comp, and when it tells you to insert disc 2, do so, and you have the game. I find that most of the times when an error occurs, whiners complain, and it is mostly their fault, not the game's, or EA's, or Origin's fault. Have a good day.

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Louisss
, ZA
Dec 25, 2011 8:46 am EST

Same story here, I got the game for christmas and cannot even play it because of Origin and gigs upon gigs of updates. What the f*** are these developers thinking? I can confidently say I will never again in my life buy another EA products game and I will inform my friends not to do so as well. And then they wonder why people pirate games, at least then I would be able to play it..

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TumourSA
Perth, AU
Dec 20, 2011 12:20 pm EST

You are lucky, I cannot even enter my code. The origin **** only shows a small blank sceen. I even re-installed the S*** 5 times.
3 Days later and the CD's is about to be trashed.
Going back to playing blizzard games

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10:42 pm EDT
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EA Games game installation/running problems

I have purchased this game a couple of weeks ago this message keeps appearing this eventually leads to the game crashing I am absolutely amazed and disgusted that this issue is common knowledge in the gaming world and EA seem to do very little about it.
I have tried various patches and read through many forums on the internet to try and rectify this along with uninstalling and reinstalling the game this has had no effect and the problems are still evident. I am unable to return the game as I have surpassed the refund date I am extremely annoyed and have wasted money on a game I can't play. I am would like someone to explain to me what the problem is and how I can get this running efficiently. I am more then willing to take this as far as it needs to I have attached 2 pictures for you to look at one is of the error message and one is of the pc spec I am running the game on so you know its more then capable of running the game. I will look forward to an immediate response.

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The Sims Social
, ID
Mar 29, 2012 3:12 am EDT

I got delalu Snag ...
can not play the sims ...
I failed to take Sims Cas bonus game which opened five days in a row that ... due to hit Snag ..

EA Games Customer Reviews Overview

EA Games, officially known as Electronic Arts, is a global leader in digital interactive entertainment. The company develops and delivers games, content, and online services for Internet-connected consoles, mobile devices, and personal computers. EA's portfolio includes well-known franchises such as FIFA, Battlefield, The Sims, and Madden NFL, among others. They offer a variety of gaming experiences through direct downloads and online services, catering to a diverse audience of gamers. EA also provides subscription services like EA Play, which gives members access to a library of games and early trials of new titles.

EA Games In-depth Review

In Summary: EA Games is a well-established player in the gaming industry, known for its diverse portfolio of games and innovative use of technology. While the company has faced criticism over its pricing structures and handling of microtransactions, it continues to push the boundaries of gaming with its advanced game engines and commitment to cross-platform play. EA's commitment to customer support, community engagement, and corporate responsibility are also noteworthy. This review will delve into various aspects of EA Games to help gamers make an informed decision about their products.

Company Overview: Electronic Arts (EA) is a leading global interactive entertainment software company that has been a significant figure in the gaming industry since its inception in 1982. EA's core business revolves around creating and distributing games, content, and online services for Internet-connected consoles, mobile devices, and personal computers.

Game Portfolio: EA boasts a diverse and extensive range of games that cater to various genres, including sports, action, simulation, and strategy. Notable franchises include FIFA, Madden NFL, The Sims, and Battlefield. EA is also known for releasing new titles and sequels regularly, keeping their game portfolio fresh and engaging for players.

Gameplay Experience: EA's games are often praised for their high-quality graphics and visual effects. The user interface is typically designed to be intuitive, making games accessible to both new and experienced gamers. In-game mechanics and features are frequently updated to enhance the gameplay experience.

Innovation and Technology: EA is at the forefront of utilizing cutting-edge technology in its games. The company's game engines, like Frostbite, are renowned for their performance and ability to deliver realistic gaming experiences. While EA has explored AR and VR, these offerings are still emerging within their portfolio.

Customer Support and Community Engagement: EA provides customer support through various channels, including community forums and social media platforms. The company actively engages with its community, although responsiveness to customer inquiries can sometimes vary.

Pricing and Value for Money: EA's games come with various pricing structures, including full-priced titles and free-to-play models with in-game purchases. The subscription service EA Play offers members access to a library of games and additional benefits, but the value for money can be subjective based on player preferences.

Platform Availability and Compatibility: EA's games are available on multiple platforms, including consoles, PC, and mobile devices. The company has made strides in cross-platform play and account syncing, although availability can vary by title.

Licensing and Partnerships: EA has secured licensing deals with various sports leagues and entertainment franchises, allowing them to produce authentic and exclusive content. These partnerships often result in special editions and unique in-game items.

Updates and Maintenance: EA regularly updates its games to introduce new content and address issues. However, server stability and downtime can sometimes affect the gaming experience, which is a common concern among players.

Corporate Responsibility and Ethics: EA has shown a commitment to environmental sustainability and fair labor practices. The company also takes privacy and data security seriously, although like many large companies, it is not immune to challenges in these areas.

User Reviews and Community Feedback: Player satisfaction with EA Games varies, with some praising the quality and entertainment value of their games, while others criticize the company's approach to microtransactions and game monetization. EA does listen to community feedback, but the response to critiques can be mixed.

Awards and Recognition: EA has received numerous industry awards and accolades over the years, reflecting its contributions to gaming culture and innovation. These recognitions highlight the company's role in shaping the gaming landscape.

Pros and Cons Summary: Strengths of EA Games include a strong game portfolio, advanced technology, and cross-platform compatibility. Areas for improvement involve pricing transparency, microtransaction practices, and more consistent customer service.

Final Verdict and Recommendations: EA Games offers a range of products suitable for different types of gamers, from casual to hardcore. While there are areas for improvement, the company's innovation and game quality make it a recommendable choice for those seeking a diverse gaming experience.

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