Complaint Rating:

Company information:
Dynowatt
Texas
United States
www.dynowatt.com

I am having a billing problem with Dynowatt. My bill last month was $585 dollars. The bill I jut got today is $646 dollars. I'm a single mom so this hurts a lot. I have two more weeks until my switch to another provider takes effect and am stuck paying these high bills that I can't afford until it takes effect (or not pay and have it reported on my credit). I was a customer for a year with my variable rates always low at around .12 or .13 and low bills, never late, always paid on time. The last two months my rate jumped to .22 and .24. Dynowatt refused to give the really low fixed rate they offer new customers when I called to complain (they were really rude too). They are not honoring their promise to always beat Reliant's rates which is what they promised me when I switched. So I'm leaving and I will never go back to those crooks. I got no warning that my rate would over double and this should be illegal if it's not! I filed a complaint with the PUC, wrote the governor and news media.