Complaint Rating:

i live in the uk, but ordered complete collection of little house on the prairie from dvddonkey, they took payment and unlike others i did recieve my order on 12.12.07, but the discs were copies and poor quality, i 1st noticed some episodes were missing on discs, i sent an email and they replied and appologised, and told me to check every one, and they would be replaced. so i checked, only 5 discs out of 54 were problem free, mainly picture and sound jumping so you dont hear complete sentences. i sent email and told them, they said i could have replacement or money back, i had faith so said replacement, that was 17.02.08, i have heard nothing else from them since, even though i have sent emails saying i want money back they just IGNORE me.