Complaint Rating:

Company information:
DVDDonkey.com
United States
www.dvddonkey.com

My husband purchased a TV series with 5 dvds from this company on his credit card and received no verification via email as promised. Several days later he attempted to call them at the number on the website. He could only leave a message and no one returned the calls. He tried emailing also but an icon popped up and he couldn't type on the email form on the site. I emailed later and received no answer. The purchase appeared on our credit card bill. Two days later a package arrived from Canada from a company called dvdavenue.tv. In it was the first of the dvds but only the one along with a guarantee card with a phone number. We called... again no answer and left messages on two different days. We emailed... they have a "guarantee" of answering your email in 24 to 48 hours, but this has not happened. I disputed the charge and our credit card removed 4/5s of it since we did receive one dvd. We are going to look at it and see if it is truly "new" and not just copied off a tv station. Beware of these people!