Complaint Rating:

Company information:
DVDDONKEY.com
3-C Lakecliff c.t.
Cockeysville, Maryland
United States
www.dvddonkey.com

I had purchased a series from this company on Nov. 27,2007 and waited for my tracking number in a email. After a few days i didn't receive it I tried to contact them with the number 18777tvshow that was listed on my printed receipt. I got an answering machine for a company named DVD Avenue. Left a message anyway and gave it a few more days. I emailed them and still no response. I tried calling again today and no one answered again so I looked up the Avenue site and called them. The lady then proceeded to tell me that she gets all kinds of calls for Donkey and they are no way affiliated with them. So I called my credit card company threw Bank of America to report fraud. I had to cut up my card and they are issuing me a new one and reimbursing me the money as long as I fill out the paper work and send it back in to them when I receive my card. So if you can I would do the same thing. I hope this helps anyone out and I wish I new how to get this information out to the rest of the world so they don't make the same mistake I did. Especially at this time of year!!! Merry Christmas.