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DVDDonkey.com Complaints - Order never received!

Review all DVDDonkey.com complaints

DVDDonkey.com
Posted: 2007-09-27 by Samantha [send email]
Order never received!
Complaint Rating: 97 % with 36 votes
Company information:
DVDDonkey.com
Australia
www.DVDDonkey.com

I have ordered from dvddonkey.com and I think they are originally another website that tried to debit my card without sending goods. Be very wary. I have them under investigation as well now.
Comments Australia DVD Order & Rental
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Was the above complaint useful to you?    
More DVDDonkey.com complaints
DVDDonkey.com - Product never arrived!
DVDDonkey.com - Fraud and cheating!
DVDDonkey.com - Scam
DVDDonkey.com - fake website
DVDDonkey.com - Did not receive part of order!
DVDDonkey.com - No product sent after paid for!
DVDDonkey.com - Fraud and scam!
DVDDonkey.com - Did not recieve product!
DVDDonkey.com - Thieves, why are they not arrested?!
DVDDonkey.com - I never received my order!

Comments

367 days ago by Hanna [send email]
I haven't received my DVD. They said they would email me, but they haven't.
364 days ago by Nicholas [send email]
A co-worker just placed an order with DvdDonkey.com. They debited his card immediately for $73. They didn't answer emails or the telephone. They gave him a false tracking number. After 21 days he cancelled his credit card.

Until last week, Complaints Board had a listing of other false websites that have been operated by the same group of people. For some reason, it's been removed, along with several other complaints about DvdDonkey.com.
357 days ago by Lisa [send email]
I wish I would have read this board earlier. They never answered my questions or emails either. I have reported them as well.
356 days ago by Larkin J. Tucker [send email]
I placed an order for a dvd collection and have not received any emails or answers to my emails and have not been able to contact them by phone.. could someone tell me how to go about getting my money back $204.92 and getting this website off of the internet. They are totally a joke and this collection would have been a gift for my mother.
356 days ago by Paul Cassidy [send email]
Oh my I was just about to pay out $350 on that site but researched into it as they weren't replying to my emails!
355 days ago by Lisa [send email]
I would report them.
354 days ago by Sheilah Hayes [send email]
My Mother has been charged over $200.00 and she has not been able to make contact via e-mails or telephone. I wish I knew how to go about getting her money back. Should she worry about anymore fraudulent charges to her credit card?
354 days ago by Lisa [send email]
They have changed their website and you can talk to a live person go look now.
353 days ago by David Rodriguez [send email]
Be very aware of this company, the charged me $175 + shipping for a mini series and never send me the items, it has been 20 days since I ordered and every time I called their machine answer. When you do online chat the give you this funny tracking number from Canadapost and they tell you that the item was already shipped. Called Canadapost to verify tracking and the information is false. Be ware!
353 days ago by Barbara [send email]
I almost bought something, but I got suspicious, they are trying to sell dvds that don't even exist!
Anyway I think they are also going by: http://www.tvaddicts.tv/
349 days ago by Moe B [send email]
Well my mom has got screwed by them too... they just beat her out of $163 dollars. We have filed a FTC complaint as well. I am going to call her credit card company tomorrow and she if can get her money back... It also was a Christmas present...

Wish I had seen this before we ordered it... hell it looked real... heck the SSL they used to take credit card orders cost $800 from the ones I looked at... they invested some money to ripe people off... talk about have some gonats!

PLEASE BEWARE of these slimballs!

Moe
347 days ago by Penny Elaine Kee [send email]
I HAVE ORDERED A DVD COLLECTION AND HAVE NOT RECEIVE MY ORDER AS WELL. IT WILL BE THREE WEEKS AS OF THIS WEDNESDAY. WHEN I CALLED THEM, THEY TOLD ME I SHOULD RECEIVE MY ORDER BY LAST WEEK OR BY THE EARLY PART OF THIS WEEK. SO FAR I HAVEN'T RECEIVED ANYTHING. COULD SOMEONE HELP ME IN GETTING MY MONEY BACK. I WOULD APPRECIATE ANY HELP WITH THIS SITUATION.
344 days ago by Lisa Mac [send email]
I also fell into this apparent scam... I, like those above me tried calling and emailing repeatedly to no avail. I filed an FTC complaint as well. I just got off the phone with my credit card company, and I explained the whole ordeal. They credited my account with temporary credit since I filed a dispute with them. DvdDonkey has 45 days to reply to the dispute, and if they don't then the money goes straight back onto my account. A hassle, but I think it's going to be fixed. Also, I'm getting back the overdraft fees that resulted from the transaction! (I tried to repeatedly cancel the order, so the charges shouldn't have showed up in the first place.)

What a scam. It looked totally legit too. There should be some kind of warning against this site. (Which I can't access any more, but I don't know if that's just me...)
326 days ago by John Horsfall [send email]
LOOKS LIKE I'M ANOTHER IN A LONG LINE OF SCAMMED DVDDONKEY "CUSTOMERS" JUST OVER 55GBP FOR A SET OF DVDS. CANT CONTACT THEM, NO TRACKING NUMBER FOR THE GOODS ISSUED, WONT REPLY TO EMAILS[ THAT IN ITSELF IS NEARLY IMPOSSIBLE TO SEND TO THEM... HAVE A LOOK AT THEIR BLANKED OUT, NONFUNCTIONAL CONTACT US PAGE] WHAT YOU TRY IS TO JUGGLE WITH THEIR SITE ADDRESS, CAPITALS, LOWER CASE ETC AND YOU MIGHT MANAGE TO GE AN EMAIL AWAY, BUT I'M STILL WAITING AN ANSWER SIX WEEKS DOWN THE LINE. I HAVE GOT THE CREDIT CARD COMPANY INVOLVED AND SO FAR I HAVE A TEMPORARY REFUND PENDING INVESTIGATION..PLEASE BE CAREFUL AND VERY AWARE OF THESE S***.
324 days ago by K [send email]
I got scammed as well:((( It was my birthday present for my 18th birthday, a dvd set,. and mum and my brother saved together some money to get it to me:(( and well of course i have not got it,. i hate it how they first answered my letters and i spoke to them on a live chat and they were like "we assure you this we assure you that, no worries!

How do you reckon you could get your money back by involving the credit card company..,? Do you think it will be possible to get my money back that way if it has been over 4 weeks.., i sure hope so anyhow!! I appreciate any answers,. some light in the darkness,. or whatevs:]
313 days ago by Carlie Davies [send email]
I WAS SCAMMED AS WELL!!! I ORDERED THE COMPLETE BOX SET OF SABRINA THE TEENAGE WITCH 1-7 SEASONS
I DIDN'T RECEIVE NO E-MAIL N HAVEN RECEIVED MY DVDS THEY TOOK $135 OUTTA MY BACK THE NEXT DAY
THIS IS A SCAM!!! DO NOT ORDER OFF DVDDONKEY!!!
313 days ago by Charles H. Delp [send email]
Well, this will end me ever using the internet to order anything - I guess I am a victim too - I ordered the complete Rifleman series and haven't gotten anything yet. Their email address to check on your order doesn't work either. I'm out of $132.00. I sure hope that someone can figure out a way to track these people down. This is especially bad since it is around Christmas - they should be ashamed of themselves.
311 days ago by Katie Brigg [send email]
I just ordered a Christmas gift for my husband from dvddonkey yesterday, without realising that they're a scam. What should I do?
310 days ago by Ronald Allen [send email]
I recently ordered the complete set of Perry Mason (all 12 seasons) and received them after some minor delay, which did not really cause a problem. The challenge I have is, the first disc of the first season would not play all the way through. I called and was told a replacement disc would be mailed to me and I could return the faulty disc in the same package. The replacement disc has never arrived. I have since discovered: 1) additional faulty discs that won't play through 2) multi generation episodes that are very fuzzy and poorly recorded, and have the Hallmark logo in the bottom righthand corner of the picture 3) discs with scratches on them (these are supposed to be brand new dvd's) 4) duplicated episodes on different discs. It seems apparent that no effort will be made to correct these problems and that no one is in charge of policing such marketing abuses. That being said. If DVDDonkey continues to function on the internet they should be made to place money in escrow to rectify the apparent large number of shoddy products they have placed in the marketplace.
310 days ago by Rick Reichenbaugh [send email]
I think if somebody gets these people, they should beat the shit out of them! I ordered off of them and can't get a hold of them as well.

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