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Failure to deliver
Complaint Rating: 
Company information:
DVDDonkey
United States
www.dvddonkey.com
I placed an order for the short lived TV series Brimstone ($44.99 + $19.19 shipping) and never received the product. Although I did receive one response to my initial inquiry about where the order was in which I was told the order was on backorder and they would keep me updated on the status and that I could request a refund at any time, future requests for a refund have gone unanswered.
"At DVDDonkey, we are committed to providing our clients with the highest level of customer service." Well, maybe not. From the list of other customers who have been bilked I am surprised this company is still in business.
In the future I think I shall check out such sites as Complaints Board and see what the public has to say about any online company before I give them my business.
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