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Card charged, no merchandise received!
Complaint Rating: 
Company information:
Donkey DVD
17444 Trailview Circle
Noblesville, Indiana
United States
Phone: 3177730784
www.dvddonkey.com
I ordered a set of DVD's Thanksgiving evening. My credit card was charged for more than the amount listed and I have not received any merchandise. I found this site when trying to track down my order. I used their live web chat and was given an order number and a tracking number and told to go to a Canadian postal site. I did that and the postal site says no such tracking number exists. I asked for a refund and they refused as supposedly the product has already been shipped. Person I talked to was named Steff. I asked for a supervisor and was told that he was on the christmas vacation.
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173 days ago by Paula Theotocatos [