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DVD Donkey Complaints - Order not received!

Review all DVD Donkey complaints

DVD Donkey
Posted: 2007-11-10 by Amanda Spain  [send email]
Order not received!
Complaint Rating: 100 % with 5 votes
Company information:
United States
dvddonkey.com

I ordered Ed The Complete Television Series On DVD for my finance as a Christmas gift over 6 weeks ago and still have not received my purchase. My checkings account has been charged $117.72 but I still have no product. I have tried e-mailing the company multiple times. It states on their website that they will reply within 34-48 hours and after several attempts I have not gotten a single response.

I also tried talking to someone through their live chat feature but I can never get connected.
Comments United States Entertainment
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More DVD Donkey complaints
DVD Donkey - They got my $, I got no product!
DVD Donkey - Product never arrived!
DVD Donkey - Scam service!
DVD Donkey - Never received product!
DVD Donkey - Scam!
DVD Donkey - Pirated DVDs, charged for full order and never received the rest of DVD's ordered!
DVD Donkey - Money paid - no product received!
DVD Donkey - No merchandise/got $ from me
DVD Donkey - None received
DVD Donkey - Fake dvds and non delivery

Comments

 Sort by: Date | Rating
 744 days ago by Keith Guillot  [send email] 0 Votes
My sister order the Everwood DVD Collection about 4 weeks ago - the company took out more than the sale amount out of her credit card and no product has been delivered. No address or phone number to contact. THIS IS DEFINITELY A SCAM SITE. STAY AWAY FROM DONKEY.COM.
 741 days ago by Deborah Gazi  [send email] 0 Votes
I also placed an order. I canceled after i discovered they over charged my account. I was assured my account would be credited. It hasn't. I can't contact them. I got burned. Don't order from them!!!
 740 days ago by Kevin L  [send email] 0 Votes
Hi, I have never placed an order with the company... but I was able to get the live chat to load. This is the phone number I was given, its customer service, so they say. 1-877-788-7469, don't know if it works or not, just trying to help. Good luck.
 739 days ago by Michael Baker  [send email] 0 Votes
There is another site - dvdavenue.com - looks very similar. I would be very wary of using this one also. I asked them a question a couple of weeks ago - no answer.
 738 days ago by Burnis Whitt  [send email] 0 Votes
I ordered a set of DVDs a month ago and GOT nothing. I chatted with someone on their page and they said would get back by email in 24. Two days now and nothing. The sight should be shut do. I'm out $110.58. SEEMS LIKE A BIG SCAM.
 738 days ago by David Black  [send email] 0 Votes
DvdDonkey has been VERY RUDE to me, told me to go to work (I am a student), refuse payment from me, I tried to call them , every time I got a voicemail, EVERY TIME! They won't even chat with me. This is a bad company, WOULD SOMEONE PLEASE SHUT THEM DOWN???
 738 days ago by Jason Waite  [send email] 0 Votes
I ordered the Duckman TV Series On DVD over 6 weeks ago and still have not received my purchase. My credit card account has been charged $111 but I still have no product.

I have tried e-mailing the company multiple times but have not received a single response.

How do I get my money back from these criminals?
 713 days ago by Dawn Bronkema  [send email] 0 Votes
I ordered the full series of Home Improvement for my boyfriend for christmas and still have not recieved it. My account was charged $230.00. These people are scam artists and should be punished.
 708 days ago by Robert Dotterer  [send email] 0 Votes
MY ORDER FINLY CAME DISKS PLAY OK FOR BOOTLEG I HAVENT WACHED THE WHOLE THING YET DISCS I DID WACH WERE FUSSY BUT PLAYABLE.
 532 days ago by Dee  [send email] 0 Votes
Note: Duckman is finally available, legally. Google it and you'll be directed to Amazon, where you can pre-order it. Or order it at a site you TRUST.

NOTE: DO NOT ORDER IT FROM THE CROOKS AT TVADDICTS.COM or their equally crooked other sites.

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