Complaint Rating:

Company information:
United States
dvddonkey.com

I ordered Ed The Complete Television Series On DVD for my finance as a Christmas gift over 6 weeks ago and still have not received my purchase. My checkings account has been charged $117.72 but I still have no product. I have tried e-mailing the company multiple times. It states on their website that they will reply within 34-48 hours and after several attempts I have not gotten a single response.

I also tried talking to someone through their live chat feature but I can never get connected.