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The good, the bad, and the ugly - discover what customers are saying about Duane Lemon

Welcome to our customer reviews and complaints page for Duane Lemon. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Duane Lemon.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Duane Lemon's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Duane Lemon, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Duane Lemon. Your feedback is an important part of our community and will help others make informed decisions.

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2:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Duane Lemon Due to hurricane matthew we were unable to take the cruise

Our booking number is 3QD6V1.

The Port Canaveral was closed and not reopened until 7pm on 10/8/2016 due to the hurricane. We would have had to drive all night from Tennessee to meet the ship. We are 75 years old and an all night drive is impossible. Florida had many electric outages and so purchase of gas is very questionable. Also complicating the fuel issue is with so many evacuations from Florida and the Georgia coast the people were directed to the I-75 corridor as far North as Atlanta, GA, fuel availability would be questionable . With so many evacuations all the motel rooms would be taken even as far North as Atlanta, GA and beyond. The ship's itinerary was changed to not include Freeport, Bahanas and sit in Nassau for 26+ hours. We have never seen the Bahamas and were looking forward to the experience.

For these reasons we are requesting a full refund . Thank you.

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5:00 am EDT
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Duane Lemon Unable to travel to florida because of hurricane matthew

We were to leave today Sunday 10/9/2016 for a 4 day cruise but due to traveling conditions we could not make the trip. We planned to leave Tenn. on Friday 10/7/2016 but the port was being evaluated and there was no word that the ship would sail until 7pm 10/8/2016. We would have to travel all night to meet the ship. We are 75 years old and not able to drive at night that far. With all the evacuations people have left Florida and filled the motels North of Atlanta. There are power outages in Florida and hence no fuel. Gas stations will be running low on available fuel if they have it. There will be a lot of traffic jamming in our area because of the evacuations of Georgia coast.

We are requesting a full refund for the cruise. Hurricanes cause a change in plans and thank you for your positive consideration to this matter.

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