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I have a debit that was taken out of my bank account without ever purchasing your software. How a company can take money from me without my permission raises the question, how did you get access to my account in the first place? Please refund my $99.99 immediately!
Sincerely,
Amanda evans
I don't even kow how they could take money from my checking acct in the first place, I never purchased their prodcuts! I am infuriated by this! From what I've read it is going to be a battle to get my money back. I feel violated of my privacy and am concerned with identity theft at this point.
I just have a debit of R339 on my bank acc of you ehat ever soft ware, I dont have such software or have not purchase a thing pls refund my money back.
I also would lkie to know jow did you get acess on my acc?
I just found a charge on our discover card that we haven't even used in at least two or more years from this acast thing we haven't even heard of! we don't know anything about, and we don't want it! and what's more disturbing is they never had our permission to put any kind of charge on our account, and we want to know how the hell they got our account number! i put a account fraud hold on our account immediately! we haven't even used the damned thing ourselves in a minimum of two years! i'm infuriated! i want this charge removed immediately! who do these people think they are? making unauthorized charges on people's credit cards? we are on a fixed income and can't afford this kind of bs!
Their Customer Service phone is bogus. I called Tech Help. After I had answered their screening questions, they put me on hold and then dropped my call. I talked to their chatbot. It was clearly Artificial, but lacking in Intelligence. After several go-arounds with their hollow man, I told them I would report them for fraud. The charge that had appeared on my PayPal account at 3 am that morning disappeared (just gone) as I was trying to report it to the PayPal fraud squad. ? ? ? !
Looks like we don't have an account with you guys but why did yous deduct from my credit card, I want my money back now you guys take it so how does my whanau survive without food to buy. This is too much money you guys taking from my account.
amount taken out with knowing the amount of 109.99 this needs to be refunded if it doesn't happen we will be notifying my solicitor and also the police as we are not happy with this
cheers Allen
Amount of $109.99 was deducted without knowing about so this needs to be refunded as soon as possible if it isn't it will forward to my solicitor and to the police you have my card details
hope to see it back fairly quick
cheers Allen
YOU NEED TO REFUND MY ZAR 399.00 BACK TO MY FNB BANK ACCOUNT IMMEDIATELY THE TRANSACTION ID# IS LFK80C64J5 I DID NOT AUTHORIZE THIS TRANSACTION NOR WOULD I GIVE YOU AUTHORIZATION MY PHONE NUMBER IS +27 [protected] YOU HAVE 24 HOURS TO DO THIS AND THEN I WILL CONTACT MY ATTORNEY AND FILE A CLASS ACTION LAWSUIT FOR FRAUD AND NOTIFY MY BANK TO ALSO GO AFTER YOU FOR FRAUD! AND MAKING TRANSACTIONS ON OTHER PEOPLES ACCOUNT'S AS WELL.. THAT NEVER GAVE/GIVEN YOU AUTHORIZATION TO DO SO. BECAUSE I SEE HERE THIS HAPPENS ALL THE TIME! AND I ALSO LIKE HOW YOUR PHONE RINGS 1 TIME THEN GOES RIGHT TO A BUSY SINGNAL!
Aletta Van Niekerk
alettavanniekerk@yahoo.com
Hi my Name is george M. did you get your money Back from these thieves, they did me the same way.
YOU NEED TO REFUND MY $49.68 BACK TO MY AMERICAN EXPRESS BANK ACCOUNT IMMEDIATELY THE TRANSACTION ID# IS LFK80C64J5 I DID NOT AUTHORIZE THIS TRANSACTION NOR WOULD I GIVE YOU AUTHORIZATION MY PHONE NUMBEDR IS [protected] YOU HAVE 24 HOURS TO DO THIS AND THEN I WILL CONTACT MY ATTORNEY AND FILE A CLASS ACTION LAWSUIT FOR FRAUD AND NOTIFY MY BANK TO ALSO GO AFTER YOU FOR FRAUD! AND MAKING TRANSACTIONS ON OTHER PEOPLES ACCOUNT'S AS WELL.. THAT NEVER GAVE/GIVEN YOU AUTHORIZATION TO DO SO. BECAUSE I SEE HERE THIS HAPPENS ALL THE TIME! AND I ALSO LIKE HOW YOUR PHONE RINGS 1 TIME THEN GOES RIGHT TO A BUSY SINGNAL!
I have cancelled my yearly payment to Avast several time through PayPal. The account has been reinstated without my knowledge or permission . I have been billed for £44.99. I Haven't used Avast for at least two years. I have not activated the software as I don't have any use for Avast and do not use it. The account has once again been cancelled and the cancellation recorded.
I would therefore request a full refund of £44.99.
I never got your software. You sill took 64.71 from my account, please refund the money
back into my account.
Carole Hagen
I never bought your software. Yet you guys took 64.71 from my account. Please refund it back.
Carole Hagen
WAFAA MAHMOUD
I did not purchase their soft ware but have been charged 69.99. Which has been taken out of my account. would like a refund as soon as possible. I don't even know what Dri Avast Software is. please help me with this. I don't have that kind of money. Thanking you in advance,
I just received Barclay card statement and found Dri Avast soft ware was charged £44.99 ! I did not order this and I do not need anything as I am not using my computer any more. I have no communication about this charge, it’s out of blue. Is this scam? I am worried why they got my account number without my permission will report my Bank
I never purchased anything. you guys got 63.24$ from my account. please sent me my money back.
Sureshcicseed@gmail.com
Please reply me.
I never purchased your service or product. From where you have my credit card number? How this is even possible? I feel violated of my privacy and am concerned with identity theft at this point.
Return my money back I am going to contact my lawyer. You are thieves.
I got hit also for $64.94 and they want you to pay a dollar to talk to a tech what kind of a business is this now you have to pay the tech.
Eliott Desruisseaux
I contact DIR*Avast Software for announcing that I don't want renew the services pre-invoiced on my account Master Card Echo in Bank of Canada 1)- the 2019, 11st November ($ 49.99) ; 2)- the 2019, 24th November ( $79.99) ; 3)- the 2019, 29th November ($ 39.99) for the next periode. Please refund these amounts . Note send to DIR*Avast many times. I hope that DIR*Avast Software keep this and make the return quickly.
Best regards,
eliott.desruisseaux@yahoo.com
I did not purchase their soft ware but have been charged 69.99. Which has been taken out of my account. would like a refund as soon as possible. I don't even know what Dri Avast Software is. please help me with this. I am a senior and don't have that kind of money. Thanking you in advance,
joy hobson
pocatello, id
Can Someone help me with this. I got charged by Dri*avast Software thru Digital River but I did not order anything. I got no Order ID. No avast Account and did not subscribed to any avast subscription. How can I cancel whatever this is? I do not wanna be charged for something I did not want. Thanks a bunch in Advance. How can you take money from my account. you have to refund my money soon as possibe and please refund my money.
This happened to me today on 5 th July 2019 some dri.avast software company have debited ₹1184)from my HDFC credit card. I have immediately made a complaint to bank they said they would block the card and I may get a new one within a week.but while my asking about the undoing of my payment for dri.avast software they said that they ll book a fraud complaint and wait and see the refunding process.
wanjoyo setiawan 27 th of Mei 2019
I have a debit that was taken out of my BNI Credit card IDR 360 000 on april 14 2019 and IDR 270.000 on april 29 2019 with out ever purchasing your software, on the list i have to pay to Shannon.co.IE for Dri* avast software, i did'nt order Dri*avast software. Please refund my money back.Thank you
This is not a complaint, but a compliment. I have had several Avast products over the last few years which I have been very happy with. But when a debit came off my bank account the other day for one of those products, I had to wonder. I called Avast and it turns out it was an automatic renewal on something that I had ordered last year. But the cost was a little bit more than I was comfortable with. So I called for the refund and to cancel that auto renewal. I was helped by a very nice young lady and within minutes she had it all taken care of..no problem or questions whatsoever. Good job Avast..I was impressed. Thank you.
How did u do it plz tell
$149.43 was chard to my credit card 06/19 and 07/12 that I did not order I want my money back marshall covey
I have a debit that was taken out of my BNI credit card IDR 270.000 on June, 26, 2018 without ever purchasing your software. On the list I have to pay to Shannon, Co, IE for DRI'AVAST soft. Please refund the money. Thank you.
I do not want to renew for this year . Please refund the money . thank you.
am not into Bull [censor] return my refunds $106.00
refund my $106.47
All I see here are people who don't know how things are working.
When purchasing one of the avast products, you do not buy the product but take a subscription.
By default the auto-renewal (aka continues protection) is enabled or disabled.
This depends on the country you are in (has to do with different laws)
If the auto-renewal is enabled, you will automatically charged when your current subscription is about to end.
avast send 3(!) mails to inform you that it is about to happen so you will have enough time to cancel the auto-renewal.
More information can be found here > https://www.avast.com/faq.php?article=AVKB24
Cancelled Avast on January 21st 2017. Never received confirmation but was notified today that subscription was renewed. I DO NOT want this program and want a refund immediately. my order number is [protected] pass word GgM5h1
Sincerely SandraTankersley.
P.S. I also recancelled my subscription today
sincerelyassword GgM5h1
I called my VISA Regions Bank to check on a certain merchandise charge, unrelated to AVAST, and straightened that out. Then, I was told I owed $64.19 from AVAST. I did order, last year, extra security from AVAST but since then another security system was installed and AVAST removed. I could never get someone at AVAST to respond when I tried to cancel AVAST. I was never notified that I was to be charged again for the AVAST security system by email or any other notification. I have not paid the $64.19 yet but will be charged late fee of $37.00 if VISA is not paid in about 10 days. I do not want AVAST system or to be charged for it. Since there are so many others having this problem, can we all get an attorney firm as class action against this company?
I too just saw a charge to my debit card from Avast for 59.99, so I called the bank, they closed that debit card number right away and I will receive a fraud from to fill out, and a new debit card in 5 to 7 days.
I tried to write a longer email but got cut off. In short, I was scammed. Can we all file a class action lawsuit against AVAST? Lee Waldrup. waldrupcharles2@gmail.com.
Well after reading all above complains I too have had a popup on my screen and like every one else I got caught, after clicking and paid with Paypal a window opened up saying that the problem had been fixed. Note the name that I paid the money to is DRYAVAST not Avast, so now I tend to believe that we all got caught and we are wasting our time trying. if anyone has any other thoughts please let me know. thank you
email (dminorchio@gmail.com)
i'm absolutely disgusted that AVAST do not have a 'Contactable Phone number ... that works!" for their Corporate Office so as to deal with these complaints... some seem fraudulant in taking fees from Customers either without their full knowledge or them not providing the product or providing a working product. There should be a Help Team at Avast that deals with these many complaints. I have also been billed twice and an increased annual amount without being notified. This was not done before. I also have problems getting in touch with AVAST via telephone. Get your act together AVAST stop being evasive, help your customers also... and not only take their money .. or you'll lose customers!
I want a full refund for both Tec. support $170.00 and the renewal fee $47.00 you deducted from my bank account for Avast security I never received.
My 12 month contract rolled over and I was billed $47.00 for a renewal fee, but your company did not renewal Avast on my computer. I had paid $170.00 for 1 year of tec. support. and called them but the guy I had from India got in my computer and shut off my fire wall because I would not pay another $300.00. since then I called Tec. support for Avast 4 or 5 times and was on the phone for over 6 hrs. and 3 other Tec. support people could not fix my computer. I want a Full Refund for my renewal payment that was deducted from my bank account, That I did not get. And a refund for the $170.00 for Tec. support for 12 mts. Because no one could help me turn back on my Avast protection. And Because your rep. from India screwed my computer all up because I wouldn't pay an additional $300.00 to his scam. I'm fed up and I'm prepared to obtain a Lawyer over this matter. Fill free to call me at [protected] if you must Doran Mauck 801 smith ave Hohenwald TN. 38462
Applied for avast grimefighter but did not activate it because of problems with it do not want it or need it i cannot get a refund keep getting the runaround from them be very careful of avast read the complaints befor you buy!
Dommage que cet incident arrive! j'ai toujours été pleinement satisfait d'Avast et ses services! Rémy Corriveau
J'aI recu mon relevé de compte de Master Card pour le mois d'aout. J'y ai retrouvé un montant de 49.99$ en provenance de DR*AVAST SOFTW SHANNON.CO. Je n'ai jamais postulé pour etre abonné à cette protection. J'ai Avast Anti-Virus gratuit, et le 13 aout, je me suis abonné à Avast Nexway. Quant à DR*AVAST SOFTW, je ne connais meme son existence! Et je n'ai jamais recu de courriel comme quoi je m'Étais abonné à ce Je ne sais quoi! Je vous prierais de corriger cet erreur, et de me créditer le montant de $49.99. Si quelqu'un de votre compagnie m'a abonné par erreur, sachez que je ne veux pas de ce produit et si j'y suis abonné, veuillez l'annuler au plus tot! J'ai appelé Master Card, et si message ne suffit pas, on m' a proposé de faire une plainte pour fraude. Comme je ne crois pas à une fraude, je vous demanderais de réparer le tout! Dans tous ms courriels du mois, je n'ai recu aucun avis de renouvellement automatique! J'en conclus que je n'ai jamais été abonné à un produit dont je ne connais meme pas l'existence! Espérant une réponse favorable à ma demande, je demeure un fidèle D'AVAST aux produit auxquels je suis abonnés ainsi qu'aux produits gratuits. Sur ce, je signe: Rémy Corriveau, Sherbrooke, Canada. Courriel: remy4321@videotron. ca
was chardged for 32.09 did not authorize want the 32.09 refuned back to my account asap
I have been trying to get a refund from AVAST for months now... I just keep getting the run around, I have been told by the tech team that they don't even have a phone number for AVASTs Corporate Office. I Purchased over 100.00 of AVAST products and they do not run on my computer. Tech support could not get it to run as well. They told me to put a ticket order in for the refund, I did that twice to no avail, , , no one has tried to contact me at all... I'm so upset I don't know what to do... I feel like I've been robbed! Can someone give me any advise? thanks Teresa in Empire CA.