Company information:
DreamTemplate
616 Corporate Way,Suite 2-3194
Valley Cottage, New York
United States
Phone: +1 (877) 877-0614 [USA]
www.dreamtemplate.com
Before becoming a customer, affiliate or even sell banner ad space to DreamTemplate.com, you might want to hear about my recent experience with them.
DreamTemplate Deliberate Refund Scam: I trusted their 30 day unconditional refund policy so I bought a 37 Month with 250, 000 Stock Photo Library on 17 Jan 2008.
3 days later when I asked for a refund I was given awful customer service by Telson, who repeatedly asked for my confirmation and when it was given, just asked me the same questions again. I corresponded with him a total of 6 emails and got nowhere.
No objections were raised against my refund but *no* evidence of a refund was given.
When I contacted the relevant authorities such as bbb.org on 24 April 2008 DreamTemplate changed their position and sent a misleading email: " We will process your refund. You will soon receive it".
As of the time of writing, I have received *no* evidence of a refund which proves I had been deliberately sent a Refund Scam.
Be aware of the following unethical business practices of this company:
1. Misleading Advertisement - Most know it- the "limited time offer" is *fake*. This obvious scam is just the tip of the iceburg.
2. False FAQ - Not all policies are observed - I would like to share my awful experience - DreamTemplate Refund Scam
3.Misleading Customer Service. As I wrote earlier - Telson sent me completely misleading if not outright deceptive Refund emails.
I have already contacted bbb.org, ftc.gov and ic3.gov to alert them of DreamTemplate's Internet Fraud.
Don't get me wrong, if you can overlook their unethical business practices, DreamTemplate may be a dream resource for you. Just be aware you should use a credit card and should the necessity to refund arise, forget about wasting your time "mediating" with Telson and seek help from your bank instead.
218 days ago by Lumi [