Complaint Rating:

Went to this optometrist for yearly eye exam, was seen by Sean Carr, went back to office and was seen by different Dr. This different Dr changed my RX dramatically, by two optics, and have had problems out of things since. I call office for follow up visit for contact RX, made the appt and new Dr states that I would be called when new contact RX comes in. I waited a while and no call, so I called and was told that I needed to make the appt which no one told me that I needed this appt last visit I made. I even asked if there was anything I needed to do and Dr states no, I would be called. Case of right hand not knowing what left hand was doing. My job requires me little time to do anything outside the home, much less fool with incompetence such as this. Now as it stands, I will have to pay for another eye exam as my ins only pays for one exam yearly because I will not be going back to these clowns. Office states that Dr needs to finalize RX before one could be released to me for filling, but had I been told to make an appt in the first place, I would have surely done this. But instead I was told I would be called. Office people and Dr very incompetent in my opinion.