D.R. Horton reviews and complaints 1
View all 221 complaintsD.R. Horton - After contract signed on home builder unilaterally changed baseboard & door trim
On Oct 26, 2015 I placed $1000 earnest money down to purchase a house to be built at 9936 Volterra Ave, Daphne, AL 36526.
On Dec 8, 2015 I formally agreed to purchase the house listed above.
My wife and I selected all the options and every thing was good. During this selection we were told that the baseboard and door trim would be like the model home in which we were sitting at the time.
On Jan 15, 2016 we were informed of the following:
"Yesterday my super and I found out that our office had changed the trim package (base boards and door trim) in the cottages without letting us know. With that said I am adding what was standard and what I believe you are expecting and I am also discounting the cost so you will get at NO CHARGE but I will need you all to sign a change order. I just wanted to give you a heads up. "
Then on Jan 24, 2016 I was informed of the following:
"I am sorry for all of the confusing emails in regards to the change orders. I was trying to get you all the upgraded trim like the model has for the base boards and door frames. I was not successful. L It will be the 5 ¼ base with the 2 ½ around the doors which is nice. If you want the other it is an upgrade of $4K which I do not think it is worth that personally."
I do not believe this action is legal or at least bad business practice.
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