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Dr. Floras Complaints - Can't contact the company

Review all Dr. Floras complaints

Dr. Floras

Posted: 2009-07-10 by

Catty

Can't contact the company

Complaint Rating:

Company information:
Dr. Floras
United States
Phone: 866-204-4910
drfloras.com

Can't get a live rep to resolved a credit issue with the order.

Comments

United States

Unauthorized Charges

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Date | Rating

2009-07-20 by

RPandWP

0 Votes

I haven't tried the product yet, but am awaiting a shipment. The only reason I finally ordered from Dr. Floras is because they now accept PayPal and I didn't have to give the company credit card info. It is true, however, that it is difficult to impossible to contact the company. I have tried. Their toll-free number is a joke--you cannot get through to a live person (at least I couldn't). When I emailed for ordering assistance, I did not receive an actual response other than a discount code for a half price offer and it went through.

364 days ago by

Cathy 1

0 Votes

Yes it is true that you will probably NEVER get a live person to help with questions or a dispute. I was over charge for my product because my discount code was not calculated in my total so I was actually charged the full price. Everytime you call the 800 # it will prompt you to go to their site. I filled out the dispute info and they will email me saying someone will contact me within 3 business days. But that's a LIE!!! I did the site contact about 5 times now without anyone returning my call. So I had to dispute the charges through my credit card company. BUYERS BEWARE...I think DR FLORAS is a BIG SCAM!!!

335 days ago by

drfloras-scam

0 Votes

I ordered Dr. Floras and it didn't work for me. So I emailed them about returning my products. They would take days, weeks to answer my email. I told them I would report them to the better business bureau if they did not respond to me or give me a refund for two opened bottles. I felt that it was unfair to be able to return only one open bottle when the system didnt' work for me at all! they were accomodating and said they would and sent an rma#. i shipped out my return and now i never get a response from them. I always get the same email that someone will contact me in 3 business days. whatever! SCAM!

327 days ago by

vanillasf

0 Votes

Same here, I have tried to get a refund for 6 months now but nothing. I have shipped everything with the RMA number, the contact page is blank, the phone number goes to fast tone like it's a wrong number and emails never get an answer.

I want my money back, even the warranty logo doesn't link to anything.

PURE SCAM

PS oh and the products not only did not work on me and my wife but they kind of destroyed our health also. THANKS

324 days ago by

m lawrence

0 Votes

I could not agree more. I live in the UK and have had horrendous trouble getting my product. They took my money from my bank account on the 16th June 09 and today is September 9th and I still have no refund or the product. I have sent and re sent emails but like all the above - no one comes back to you.

I'm going to take this further if they do not get back to me but I have to say it's the worst experience I've come across on the internet. I just wish I could report them so they are not not able to do this to others - their treatment is discusting.

I would not bother with this 'company'. Spend your money more wisely with a reputable honest organisation.