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download provider Complaints & Reviews - FRAUDULENT THEIVES!!!

download provider Contacts & Informations

download provider

Posted:    jay

FRAUDULENT THEIVES!!!

Complaint Rating:  100 % with 11 votes
Contact information:
download provider
United States
dll-provider.com
I signed up for a 3 day trial and was told that my credit card would be charged $4.78 US and could be cancelled any time. I use many different torrent sites that are free but this one (supposedly) had a rare file that I could not find or even buy. I figured that it would be worth the few bucks and I would cancel right away. The site promised an email with all my user details etc., which was never sent. I was given a pop-up type of thing to give me access to the VIP member section and when I clicked on it I was directed to a PORNOGRAPHY site! So I clicked "Support" and fired off an email to cancel immediately. Of course, I did not get a response. I tried repeatedly, without success to get a response from them.
A few days later when I was doing some online banking I noticed a big increase in my Credit Card balance!! I had not used the card for anything at all except for the $4.78 trial. I called my CC company and asked if there were any new charges and what they were and I was told that I had two charges pending for $50.94 each!! When I asked who the vendor was I learned that it was www.support69.com and the toll free number attached to that "company" was 877-848-1830. I went to the website and low and behold it was a customer support site for PORN sites! When I tried to cancel my account for download provider it was not there; only porn sites were listed. I called the toll free number and among the many options were to talk to a customer service representative. The phone rang about 20 times and then a message came on stating the hours of operation (which is when I called) and then hung up on me. I tried again to no avail. It did tell me that I could find online support at www.customersupporthelp.com which turned out to be another customer support site for porn. It gave a different toll free number. I called it and guess what? The same voice and the exact same menu.
I selected the option for account information and found out that I now had THREE accounts at three different porn sites!! This has been a nightmare and it still is not resolved. My CC company told me to fill out the forms on both of these support sites to cancel my membership, tell them that I never signed up at any of these, etc and see what their response would be and to call back on a certain day if I had not received an answer from them. Once I had done that, my CC company could then dispute the charges. I haven't called the toll free numbers today out of fear that I may now have additional accounts on even more porn sites.

There are so many complaints on numerous websites and forums about download provider it is mind boggling how they have been able to continue to operate!?? I do plan on contacting the R.C.M.P. and the F.B.I. to alert them to shut these thieves down.

I will also contact the media about them as well, for what it's worth.

If anyone has any further advice for me, I would greatly appreciate it.

I also wanted to mention that there are a lot of other torrent sites that offer the same 3 day trial's at the same price and I would suspect that they are all linked.

I have been using my credit card online for years and have never had anything like this happen to me. From now on, I will only deal with vendors who accept PayPal.

I hope that this will prevent others from being victimized from these theives.
Comments United States Online Scams
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 27th of Feb, 2009 by   Chris 0 Votes
I'm in the same predicament as you...fortunately I have been able to talk to people from from two of the three companies that inappropriately charged me. They both promised that within five to fourteen days I should get my money back. As of today, one of them has followed though refunding my account.

Unfortunately for support69.com, they seem to want to keep people from talking to them (as you well know). I'll probably have to have my bank dispute the charge from them.

More people need to be aware of these thieves!
 2nd of Mar, 2009 by   Phelec 0 Votes
Yes, I have also been ripped off by the same support69.com. I paid a fee to FileFortune to be able to download a file that I could not find on other sites. When I joined and could then log in, low and behold there is no such file available. I sent them an email to enquire about this, but have had no reply. Then I noticed continual debits on my C/C over the next couple of days (actually over a weekend so my account was not up to date). They have been 2 each of US $1.00, US$38.73, and US$9.82. I have had the C/C providor put a stop on my card. They have had to issue me another card while they investigate this fraud. They say it may take up to 60 days.
 9th of Mar, 2009 by   Algeria 0 Votes
mmm... Hello jay
now i want to help you how to get free month in the "www.download-providr.com", but first this's site can't open in with my net i don't know the problem...so send me a snapshot from the forum of this site with your email to msilasoftware@yahoo.fr and i will send to you the code to make your self as member in this site may be forever...
I wait your answer ... Peace be upone you
Mata aimasu= see you later
 10th of Mar, 2009 by   cureorin 0 Votes
I am another victim of this site. I also wanted to join via the 3 day trial and was dissapointed when the download that I wanted was gone after signing up. I quickly wrote to the company asking that my membership be discontinued. The very NEXT day I found that a fee of roughly $50 was already pending to my bank account... in addition to the trial fee. I have written them several more times and tried to call too but they are not responding. My bank is in the process of disputing the charge but that may take some time. This site is a rip off and a fraud and needs to be shut down. The worst part of this is that I now recieve 8-10 indecent emails a day from all sorts of different sources.
 2nd of Apr, 2009 by   Borgman +1 Votes
I have good news. I checked download prvider and the site has been removed. I have gone there many times, but never downloaded anything figuring out that the site was fraudulant. So now, the site has been removed due to illegal pirated software distribution.

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