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YourMusic.com Complaints - Double charged for shipping

Review all YourMusic.com complaints

YourMusic.com

Posted: 2007-01-07 by Tricia Huang [send email]
Double charged for shipping
Complaint Rating:  100 % with 7 votes
I sent an order for 4 CDs with an expedited shipping charge of $5.99. They sent me an email telling me that 2 of the CDs (Madonna) is out of stock and will be sent later. It arrived later than the days alloted for the expedited shipping and i was charged again for $5.99! That charge should be waived because it was their fault and the CDs arrived late! They are conducting unlawful business practices and should be investigated.
Comments United States Online Scams
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Comments

587 days ago by Jai-jai [send email]
My debit card bank statement reads:

CHECKCARD 04/05 YOURMUSIC.COM CS@YRMUS.COM IN $6.99

The unauthorized charge (my bank categorized it as fraud and sent me a new debit card) occurred on April 5, 2007. I have never done any kind of business nor contact (not even a visit to the site!) with YOURMUSIC.COM neither YRMUS.COM! They must have purchased my card data from some hackers? Now I found out that they are owned by BMG and Columbia House who sell CDs.

They gave me a run-around, never refunded the $5.99. I had to submit a charge back.
582 days ago by Joyce Younger [send email]
I, too have 5 unauthorized charges on card from YourMusic.com and have not been able to get in touch with them to get this matter of 5 credits returned back to my card. I contacted my bank today and they are starting an investigation and are not accepting any more charges from yourmusic.com

My statements reads : Dec2006-April2007 $6.47 per month. I purchased a cd from BMG in 2006 and pay for it the same that I ordered it fulfilling the obligation of my purchased which I was not obligated to purchase any thing else from them and now I' getting these un-authorizedand bogus charges to my card. It looks like to me maybe we need to file a Class Action against YourMusic.com CS@YRMUS@COM.

What do you guys think? Thanks for the information that they one and the same as BMG and Columbia House.They will continue to to use these unethical tactics on consumers till something is done that will hit them where it hurts because that is what they are doing to us the consumers.

Thanks for the important information
MAY GOD BLESS US ALL
560 days ago by Lawrence E. Green [send email]
I want the 40$ yourmusic.com took in unauthorized charges and will not return AFTER I asked to withdraw from the club. They claimed 1) my withdrawal was within one business day of music cue's date, 2) that I had two subscriptions (not true) and when I asked to withdraw from the club they only cancelled one (which was their fault) and that as a monthly service they could not credit my credit card for the money. In short, my experience with yourmusic.com was dominated by poor music selection, predatory billing, failure to cancel as I requested, lies and excuses to explain why they are keeping my money.

They are no better than thieves. The salient issues are business ethics and the law, not their excuses or business policies.

Anyone wishing to see the e-mail correspondence between me and yourmusic.com can contact me at larrygreen01@comcast.net
553 days ago by Jim Anders [send email]
I was doing a survey (the first and last) and at the end I subscribed to YourMusic.com and have never been able to log on the the site not once. And for months now have been charged $6.99 and each time I try to use there (contact us) I get another message telling me that it's a link no longer in use or some BS like that. I have all but gotten a new computer to use the site to no avail. So if anyone has a mind to file a class act or anything to get the S.O.B"S to pay I'm all for it!!!
433 days ago by Madaleno Jr Martinez [send email]
DEAR SIRS.
MY IS MADALENO JR MARTINEZ
I AM IN THE AIR FORCE RIGHT AND I
NEED TO CANCAL MY ORDER BECAUSE I AM LEAVEING THE STATES FOR SOME YEARS PLEASE DO NOT GET ANY MORE MONEY OUT
THIS ACCOUNT I WILL LET YOU KNOW WHEN I WANT SOME MORE MUSIC SORRY FOR NOW
THANK YOU ALL FOR EVERY THING
MADALENO JR MARTINEZ`
428 days ago by Dorothy Edens [send email]
I have'nt bought any CDS in months and I've tried cancelling via the phone and internet.I still keep getting charged.I want to stop being billed and the credit card company is'nt helping.
399 days ago by Kathleen S [send email]
I have been trying to get that account closed do to fraud. Please close this account out!!! I am still working on my fraud.. Thank you.
395 days ago by Donna A Lingard [send email]
I NEVER AUTHORIZED YOURMUSIC.COM TO CHARGE $7.58 FOR 3 MONTHS. I TRIED TO CONTACT THEM TO REFUND MY MONEY, BUT I HAVE A BOGUS TEL#I NEVER GOT THROUGH TO THE WEB SITE BUT THEY ARE DEDUCTING MONEY FROM MY ACCOUNT!!! THEY ARE A FRAUD I MUST AGREE THEY DON'T EVEN HAVE A LEGITIMATE CONTACT# PLEASE FIND THEM SO I CAN GET A REFUND!!! THANK YOU, KINDLY!!!
384 days ago by John Harrison [send email]
I took a survey a long time ago and have been on someone list. I put money in my account with Paypal to make an order of a Chiltons catalog and now I have a bill from this j*rks. I will dispute the bill but if anyone want to start a class action on YourMusic.com please count me in.
363 days ago by S Cedric Barnette [send email]
I have a 6.99 charge on my credit card and I haven' t ordered anything from you. I only visited your web site. you have billed me on oct.12,2007, if I ordered something and forgot it, why haven't I received it? AND WHY IS THERE NO TELEPHONE CONTACT SO I CAN CUSS SCREAM AND HOLLER AT YOU FOR RUNNING A CHEAP SCAM ON THE PUBLIC?
308 days ago by Deborah Smith [send email]
I'm trying to cancel this account; however, I can not locate a number for this company. If anyone has their number, please e-mail me at debi4school@aol.com.

I have learned a very expensive lesson. I will never again sign-up for anything giving out my account information for direct debt. If necessary, I'll close down the account to keep these bums from debting it every month!!!
212 days ago by S Nelson [send email]
YOURMUSIC.COM Is billing me in the amount of $7.14 monthly
I do not use their service.They won't let me go to thier web site because I have cookies blocked for safety reasons.
Now that I heart hey are owned by Sony/ BMG.
I'm out raged!
I have spent lots of money buying cd's from Sony/BMG
Without ever being treated badly.If there's a mistake they credit your account as soon as your let them know you have benn charged unfaily.
So, What up with them owning YOURMUSIC.COM

And using that site to billed people for something they did not request
or recieve. S.Nelson

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