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Dri Symantecstore.com Complaints - Double billing

Review all Dri Symantecstore.com complaints

Dri Symantecstore.com

Posted: 2008-05-10 by Alvin Bolick [send email]
Double billing
Complaint Rating:  91 % with 11 votes
Company information:
Dri Symantecstore.com
United States

Renewed Norton virus protection for $39.99 and was also billed $39.99 by Symantecstore.com for what I have no clue. I thought this was a mistake at first until I started reading the complaints from so many other people having the same problem.
Now it sounds like Symantic just trying to rip people off. Time someone investigates this bunch of crooks. Just imagine how much these crooks are making from people who very seldom check their credit card billing.
Comments United States Unauthorized Charges
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Comments

205 days ago by Goldie Campbell [send email]
I also was charged twice for 1 NORTON PROTECTION. been 8 days and no response to return my money back into my account.
162 days ago by Thomas Breidel [send email]
I did already, If I don't hear from you in 8 hrs I will assume
you are ripping me off and will proceed legally!

thomas
131 days ago by Carmine Cifaldi [send email]
I have been billed twice $59.99. E Mails I sent to you have gone unanswered. For you to make that category available, sounds like you people have an ongoing problem ... which SHOULD BE FIXED.
Will someone in authority please answer my request?
Thank you
Carmine Cifaldi
131 days ago by Carmine Cifaldi [send email]
You have double-billed me $59.99. Please issue a credit.
Thank you
Carmine Cifaldi
3rd request
122 days ago by Alvin Bolick [send email]
On 5/10/2008 I filed a complaint on Complaints Board concerning Norton/Symantec about double billing after renewing my Norton virus protection.
Between my name and the complaint someone listed me as the number for company information. I live in NC and have recieved calls as far away as Los Vagas and Neb. telling me that the same thing happened to them and that I was listed as the person to call. I hope that the Complaints Board removes the words COMPANY INFORMATION from my complaint. BELIEVE ME I am not who you need to be calling. I called my credit card company and explained what happened and told them that I was not going to pay for the bill from smyantecstore.com/Norton for anything except the renewal. They called me back within 2 weeks and said they were taking off one of the charges.
If this is still going on WHY has no one investigated these crooks.
73 days ago by Scott F Smith [send email]
youhave doubled me please credit my account asap.
64 days ago by Karen Harrington [send email]
My credit card was double billed. It may have been my error, but please contact me to remove one.

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