Complaint Rating:

Company information:
FotoConnection.com
P.O. Box 300425
Midwood, New York
United States
Phone: 1-800-457-0889
www.fotoconnection.com

We purchased a SONY camcorder from this company. The sales guy who sold it to my husband talked him into purchasing a special "package". When we received our camcorder, we were shorted on what we were to get. They were to give us 2 batteries and only gave us one. We were also told this package would include a quick charger for batteries. When I called NUMEROUS times to have corrected, they were rude and totally turned the tables on us saying that we were upgraded to a better battery, etc. I finally was told by this man (I think only 2 might work there!) that this was the 4th time I'd called and the last time I would contact their company! Unfortunately, we are out the money and didn't receive everything that was promised! I think this might be a fly by night company because of the way they treated us. They only put THE BEST reviews from customers online (I wouldn't doubt if they type them their selves!) I will never do any business with FOTOConnection again! Save yourself time, frustration, and MONEY!