Complaint Rating:

Company information:
Acer
British Columbia
Canada
Acer

This is my complaint I sent into Acer about my laptop. My laptop was an Acer Aspire 9410. "This isn't much of a question, more of a complaint about my Acer. I bought my laptop a couple years ago, maybe less, for a little over $1000. I expected to get a topnotch laptop for that price, and all it has done is break down on me time and time again. While I still had my laptop under warranty I had to get the battery plug-in fixed and the mouse fixed. Now that it is not under warranty anymore it seems my laptop has crapped the bed. The first thing that went wrong was the battery. It does not work at all and if I were to unplug it for more then 5 minutes, the laptop would shut off and I would need to reboot it. Then the screen also doesn't work as it seems one of the pegs in the laptop hinge opened up so now the screen doesn't work and it makes it very difficult to close. Also the plug-in for the charger is now having problems, yet again. Also the mouse is having problems clicking yet again. So now I have a pile of junk laptop that doesn't work at all, and now I am told my laptop is out of warranty and would need to pay upwards of $400. A laptop should not just break down that easily from general use. I was just me opening it and then closing it once a day, nothing excessive. I am very disappointed with Acer and if I am to be buying another laptop it will definitely not be from Acer again."