Domino's Pizza

I recently had a bad experience with Dominos and will NEVER order from there again. I don't even know why I was a loyal customer for so long, their prices are RIDICULOUS! Around 7:00 pm one evening I ordered a pizza and after waiting an hour, I decided to call in and check the progress of my delivery (BTW, I'm not one of those customers that usually get worked up over the littlest things.. if anything I am too nice and it takes a lot to get me worked up). So the employee tells me that the delivery man will be at my house in a minute so I hang up and patiently wait. TWO hours go by so I decided to phone in again and another employee states that the food should be at my house any minute but I tell them that is what they said two hours ago; all he could say was, "It will be there". When the pizza eventually came, the guy (and it was obvious that he was lying) said that my original delivery man just "disappeared" or "got lost" and they don't know where he went. How the hell can a delivery guy get lost if I live 10 minutes away? And I know, it would have been easier for me to just drive there if I didn't have to babysit multiple children. So why didn't they tell me this over the phone? Shouldn't they have also called me to tell me about the "missing delivery man" situation? Anyways, the man goes on to say that I will be able to get store credit for the delay, I ask him the details about it and if I can retrieve it online since that is the method I use for ordering. He says yes and that I can use the credits on a pizza or something. I get all excited about a FREE pizza and tip the guy $5.00. A little bit too generous for the poor service... and the order was wrong too to top it off. I asked for no onions and they put onions. I asked for mushrooms and they don't put any mushrooms. Are these people special?

So a week goes by and a couple of friends wanted pizza.. I offered Dominos because I had store credit! Or so I thought. I go online, fix up my pizza and search all around for a store credit option but just could not find one to my avail. I then called in, explained what I was looking for and what the previous delivery guy promised me. The guy on the phone seemed all confused and said there was no such thing as store credit. He later transfers me to his manager and I begin to explain my story only to be rudely interrupted with a "Okay, we can ONLY give you a 10% discount. That's it." WHAT THE FXCK! If I ordered a large pizza, that's like $1.50 off! I was baffled and all I could say was "Are.. you sure?" He repeated himself and dismissed the conversation with, "Thanks for calling in."

Not only did they take an ETERNITY to deliver, the employees lied, the manager was rude, and the food order was wrong. Bad, bad experience. Shame on you, Dominos. You just lost a customer. Well.. customers, since my friends refuse to order from them too.