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Dollar Tree
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Dollar Tree complaints 2961

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8:16 am EST
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Got yelled at by my freight manager inMellisa Morales. She has a very erratic and abrasive personality and the only reason I agreed to work on the overnight shift with her is because the store manager James said that I would be taking over the freight manager position when she left after the new year. Well now that time is here and James has changed what he...

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8:19 am EST
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Dollar Tree rudeness

I was in the Dollar Tree this morning and dealt with a very rude lady. I cannot understand how she continues to get away with it. Every time I am in that store she is rude to me. I entered the store and saw her. I said good morning to her, and she huffed under her breath to me and walked right past me. As I was looking for the items I needed, she followed me down the aisles standing and watching me at the end of each aisle. I went over to the Christmas section and was looking around for some things to make a project that I was working on, and she stood at the register staring at me. I got my items and went to the register. I tried to say good morning to her again, but she just said "mmhhmm" under her breath, wrang up me items, bagged my items and then threw the bags on the counter. She told me the total and I proceeded to swipe my card, and just as I was doing that, another customer entered the store with a box, and went in line behind me. The cashier said to her "What do you want?" and the customer said that she needed to return some glasses that she had purchased. She made a huffing noise under her breath and said that if she wanted cash back she would have to get her supervisor and to step aside so she could help someone else. I had to ask her for my receipt, which she handed to me but while looking at the next person in line. I didn't bother to say goodbye. Guaranteed that If I see her in that store again in the morning, I won't be going in there. Anyone else that works there is pretty friendly. I have not had issues with any of the other employees that work there.

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12:18 pm EST
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Dollar Tree specific store

This is a complaint about store4366. This complaint is about two managers that "run" that store. Denise, main manager, is very two faced, very rude to customers and employees alike. As a previous employee of there's I know from experience. I've watched her make huge mess in our stockroom and blame it on stockers who weren't present, punished employees for needing to take days off. That's just the tip of the iceberg. The other manager is an assistant manager named Stacy. One of the rudest people I have ever met. She texts employees to talk down to them, she also blames people for her mistakes, makes messes and stops everything she is doing to find some one else to clean or fix it and she is hypocritical and yells at employees making them feel like nothing. This is my complaint

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2:07 pm EST
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Management really sucks. I was in there recently and the management has poorly trained their associates. The associates doesn't know where certain items are and when the associate asks manager they get yelled at and belittled in front of customers.This Dollar Tree is not a place to work at or even visit. The managers and associates need better trainig.

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5:24 pm EST
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I've been shopping at this Dollar Tree Store for many years but I'm done with this location! This manager is the rudest man I have ever encountered! I don't even know how he keeps his doors open! And he must train his employee the same way. I have the rudest woman the past few times and she can't even say "You're Welcome" when I say "Thank You" they are...

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9:45 pm EST
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The Manager is very unprofessional and rude. He is definitely not suitable for the job. I have been with Dollar Tree for 4 years and have never experienced a Manager so unfriendly. I have seniority over everyone in the store and end up with the 13-18 hours a week while other employees that get 20-25 hours a week. I have OCD on the job and go above and...

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6:48 pm EDT
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Dollar Tree retaliation/harassment

i work at thestore 5091. I was having a problem with a part-timemanager and i expressedmy oncerns to the store manager.I was informed by the store manager that the problem was resolved and there was not going to be any retaliation, well there was. The manager that i had the problem with called me in the office and said shes tired of he/said she said "buul[censored]" and dont care if i call Sally the dm, corporate or whoever shes aintgoing nowhere. and she can do and say what she wants to us when shes the manager on duty.thats b.s. you treat people the way you want to be treated. For all you dollar tree associates outthere the shift managers name that i have the problem with is RONICA HARRIS

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5:50 pm EDT
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I bought 2 toys and when I got them home they were broken. I tried to return them and they said I bought them at k mart. There is no k mart around here. Why would I spend 25.00 dollar and try to scam 2.00. Makes no sense. The manager called me a lair. I will post this on facebook and promote it. The store stole from me and then insulted me. I want action done.

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11:15 pm EDT
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When I stood in line to check out on 8/23/2014 the cashier Debbie at store #5346 at appox. 5:00 pm was rude. She huffed and puffed about the number of people checking out. She called for back up and continued to complain how we all decided to check out at once. Debbie never smiled. When she began to check me out and bag my items she cursed at the bags for...

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8:18 am EST
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This company does not care about its employees. They list in the break room numbers to call and report misconduct. But even when you call anonymously they find out and then retaliate against you. They do that by cutting your hours and yelling at you and belittling you. We have an asst manager who is a bully. She does what she wants even if it violate...

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3:08 pm EST
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To whom it may concern, On Friday January 31, 2014 at around 11:30 am I was shopping in the dollar deals store in college point with my 4 year old niece, when an employee shouted across the back of the store to another employee " move the [protected]@@king boats", everyone in ear shot was flabbergasted . My niece repeated what she heard, this is unacceptable...

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3:10 pm EST
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Dollar Tree associate making personal sales

One of the associates (named Tony) at the Dollar Tree in West Covina, CA (store #4712 at Eastland center) made everyone very uncomfortable at the checkout stand when he asked patrons to buy a bag of chocolate so he "can reach his goal". He would then proceed to say: "it's just a dollar". For those who declined to buy, he would give them an attitude or give them hard time. Absolutely unacceptable. Never going back to that store again.

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DollarTreeEmployee
, US
Jan 17, 2015 6:14 pm EST

He's not allowed to do that?! It's his job. Dollar Tree employees are instructed to suggestively sell selected items. He should not be giving attitude about it, but otherwise, he was doing his job.

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user2370156
Minnesota, US
Oct 12, 2022 8:18 pm EDT

So this employee was fired for doing his job, right dollar tree? You fired employee for doing what you told him to do, he did not have to have attitude, got it. If I were Tony I'd sue dollar tree and this customer! [censored] dollar tree! Look into your managers, have trained professionals NOT small minded idiotic numbskull, dumb [censored]s as managers! Mmmkay!

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9:44 am EST
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this dollar tree rest room have bin out of service from day one when it open in 2011 I have spoke to the property manager many times this is a health issues what about the employee I am sure they used the restroom please look in-to this matter California health code state that grocery stores must provide workable restroom.-------------thanks. p.s please respone my e-mail address is [protected]@live.com

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12:15 pm EST
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Dollar Tree harassment, wrongful termination

On march 18th my manager and the DM and I had a conversation over the phone and I was asked to step down to part time I told her I couldn't afford it.I also used to work with this manager at another store.at that time I let the Dm know she does not like me.so when I moved stores my new manager got fired so she brought the manager that didn't like me.the first day she came she was talking down on me to my face and to iter I really felt like I was bullied out of my job.I also was not paid mileage from going stores to store.I always put my all in my work and I fell I was taking away because I was not liked.I could tell she had a problem with me the day my yearly evaluation. Came in.I need help thank you

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Update by ashley carol flores
Dec 30, 2013 12:26 pm EST

I fell I was bullied out of my job.not told what store is mine I belieive I was wrongfully terminated

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Dollar tree is the worst
Tampa, US
Jul 18, 2015 2:38 pm EDT

Dm's for dollar tree don't care about nothing but there bonus at least that's what my DM told me one dat super rude some dollar tree workers are the worst they think because the have a little power they can do what ever they want and you know what it is true but dollar tree dont care about there worker like they want the store to be full but they give no stocker hours if they do they make them cut the hours so that way where screwed they want impossible tasked done by one person and one person alone they set you up to fail Dollar Tree is the worst and the DM is the worst

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bernardo pelaez
New York city, US
Jan 17, 2014 3:13 pm EST
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I worked at Dollar tree in nyc 192 street and broadway for over a year without beeing written up. today i was called into the office and told i was scheduled to work last week and did not call i did call the night before and was told everything was ok . my hours have been cut from twenty to five per week maybe they want me to leave which is what i did no great loss on my part the new assistant manager is trash tatoos etc bottom of the barrel

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bernardo pelaez
New York city, US
Jan 17, 2014 3:00 pm EST
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to dollar tree associates are just numbers. Managers are rude dumb and unproffessional

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11:02 pm EST
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Dollar Tree rude associate

Today i seen associate been rude to there own employee she was wearing dress a white and black dress with a white high-heel. Robin is the cashier and Samantha is the manger they where checking her out i heard she said that she was going to a wedding but they was saying where you going to a funeral but she said she wasn't and she took her stuff and head out. i want these two lady to get fired for being rude to customer.

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bernardo pelaez
New York city, US
Jan 17, 2014 2:58 pm EST
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Management at deals suck they scrape the bottom of the barrel before they hire them

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Rockandroll
Philadelphia, US
Dec 23, 2013 9:12 am EST
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Seriously? It your life that devoid of a purpose that you want to see someone lose their minimum wage job where the have to put up with basically the ### of the earth who frequent those stores? Is that what it takes to make your life happy? Wow? I bet you call yourself a Christian too.

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9:57 pm EST
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Dollar Tree manager has son at work

Today i was shopping at dollartree # 3483 in albemarle this morning And one of the managers had her son there working with them unloading the truck in the back i asked the cashier if they had some solor dancing flowers and she said no but they were unloading the truck and there might be some coming off the truck so i went to the back and opened up the door what i saw was surley not part of policy the kid was throughing boxes up on big pile of other boxes the stockroom was really full i saw the mother standing there she didnt say anything to him and the other lady that was beside her had this look of distuged on her face, like really he should even be back here.Clearly she felt the same way i did when i seen it. As i was shopping he stormed out the stockroom yelling at her very disrespectful as she told him about how he was getting in the way and needed to stay down on her end. I dont know if the store manger was there but i hope he would not let anything like this happen in his store. It goes aganist all policy and dollartree would be held liable if something were to happen. This kind of behavoir shoulden be tolorated in the work place what if i needed hepl with something and she could not help me because she had to tend to him sorry lady this is not a daycare but a facility that provides a service.

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blame the parents here
dfd, CA
Nov 27, 2013 12:57 pm EST

Well you have no right going back there yourself as others have stated. Perhaps the mother is a single parent who still needs to find out who the father of her son is? However if her son is going to be in the store she should at least make sure he stays in one spot and behave.

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11:41 am EST
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On November 14, 2013 @ 7:30pm, my husband and I were in the frozen food section picking up some groceries when we witnessed the manager of the store Leah McKinley cursing and speaking disrespectfully to one of her staff. The young man took out his phone and she approached him saying " The texting is getting very irritating. Ive been here for twelve hour...

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12:41 pm EDT
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This is a formal complaint in regards to manager of store #4391. While shopping in your store today june 17, 2013, around 10:45 am with my three children and my granddaughter in the toy aisle, my six year old son picked up a rubber ball and bounced it twice and without any warning this rude voice came from the next aisle "no bouncing the ball in the store"...

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9:30 am EDT
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Dollar Tree manager's unprofessionalism, rudeness, and inappropriate behavior

This review is the the Dollar Tree located on Main Street in Florida, NY. The main problem with the store is the Manager Jessica. Today, while waiting online to buy a few items, Jessica started screaming and running after some young boy (maybe 14 years old). She kept screaming for this child to 'get out of her store immediately, get out now, leave my store now." I found it very strange how she was running after him and screaming very loudly. I figured he might have worked at the store because I have seen her yelling at other young male employees and belittling them in front of customers. She really needs to be fired, the entire mood of the store changes when she is there, you can actually feel the tension among these poor, young male employees. Someone at the corporate office needs to look into this woman's unprofessional outbursts and her screaming fits that always take place right in front of customers. I was not sure if she was going to physically assault this poor kid today, her behavior was off the charts. This poor boy went down another aisle to try and get away from her and headed right out of the store. I have never witnesses any other store manager behaving so inappropriately in front on multiple customers. Did she really need to try embaress some young child in front of the other employees and customers?

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Beatrice baatz
Allentown, US
Feb 17, 2015 3:05 pm EST

I worked for store in white hall pa still to this date haven't recived my w2 form ifeel someone did something that I never recived it even went to my old address to see if it was there and nothing what the hell is going on its February 17 2015 and then we got to pay to just see our w2 that's ridiculous

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ihatedollartree
Denver, US
May 27, 2014 11:01 am EDT

Please get the word out. Every ex dollar tree worker needs to file for unemployment, no matter the reason for leaving. If you get denied, appeal, appeal, appeal and appeal. It does not cost you anything. This corporation needs to be held accountable for how they treat their employees.

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9:14 am EDT

Dollar Tree managers & employees are very rude to customers

Store Managers & employees are very rude to customers, The lousy managers love to enforce racial discrimination and job discrimination! That's why they keep hiring people & losing valued customers, because they mistreat cusomers, and they don't treat their employees well, or keep them employed very long (especially minorities).

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PSA@alcco
Rocky Face, US
May 14, 2013 3:33 am EDT
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You poor thing! Does everybody discriminate against you? Sure seems they do cause that is mostly what you post complaints about. I couldn't imagine having to feel as bad as you must, poor you! If I were being discriminated against this often I think I would just say "Hell with it all and never go out again!"

Just saying... :)

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Associate was posted on Apr 17, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2963 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
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    +1 (877) 530-8733
    +1 (877) 530-8733
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  3. Dollar Tree emails
  4. Dollar Tree headquarters
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
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