Menu
CB Retail Stores Dollar Tree 1328 Hicksville Rd, Massapequa, NY, 11758, US
Dollar Tree company logo
Dollar Tree
reviews & complaints
Dollar Tree company logo

Dollar Tree

1328 Hicksville Rd, Massapequa, NY, 11758, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
9:00 am - 8:00 pm
ComplaintsBoard
D
2:05 pm EDT

Dollar Tree - management of store

Dollar Tree in Massapequa, NY needs new management. I try not to go in to that store because it's a disgrace. I live around the corner from it, but I will go out of my way to go to Dollar store in Levittown which is always neat and orderly and they always have several registers open at a time with no more than 2 or 3 people on any given line. Every time I do go to the Massapequa store, it looks like a warehouse. There are always boxes all over the place and nobody unloading boxes and the lines are ridiculous. I just went into the store to get a birthday card and there was 1 register open with a line of customers going down the center aisle. There must have been at least 20 people on line. You really need to do something with this store. The fact that I am willing to travel a distance to a different store, I'm sure there are probably others doing the same thing.

Dale

Read full review of Dollar Tree
Hide full review
ComplaintsBoard
A
11:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Dollar Tree - misconduct on sales floor

On November 14, 2013 @ 7:30pm, my husband and I were in the frozen food section picking up some groceries when we witnessed the manager of the store Leah McKinley cursing and speaking disrespectfully to one of her staff. The young man took out his phone and she approached him saying " The texting is getting very irritating. Ive been here for twelve hours, stop already. What the f*** are you doing?!?" This was extremely inappropriate to conduct this conversation on the sales floor in front of customers and other staff members. This matter needs to be addressed immediately because business will be lost due to such a hostile display of disrespect to staff memberd front of customers.
Respectfully,
Anonymus

Read full review of Dollar Tree
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.