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CB Retail Stores Dollar General 1015 Wood Farm Road, Riverside, TX, 77367, US
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Dollar General
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Dollar General

1015 Wood Farm Road, Riverside, TX, 77367, US
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Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
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8:00 am - 10:00 pm
Sun
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M
2:58 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Dollar General - customer services

When ur a customer and come in with a 2 month old baby in a car seat and have to ask for a buggy there is a probelm.
When u look around the store for a buggy and see workers who wouldnt help u find a buggy using the buggys to stock there is a problem.
When u have to clean out ur on buggy bc the workers wouldnt stop what they are doing to help u there is a problem.
When u get the buggy and can not shop due to merchdise all over the store in different places and on the floor you leave the store and dont come back.

These problems will continue if you dont hire someone else to manage ur store.

Read full review of Dollar General and 21 comments
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Janice Dougherty
, US
Apr 27, 2016 1:51 pm EDT

Apparently the manager and staff do not have any organizational skills as this store is always in a mess .. The aisles are cluttered and some are impassable and the shelves are cluttered and messy .. This store is very nasty and the floors are apparently not being swept and mopped. Some of the workers like to complain in front of the customers .. I have talked to the manger of this store and nothing has changed ..

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none5
, US
Mar 21, 2016 9:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You can look up Erath County Rant and Rave and see complaints on your Dublin storeOne lady said she AND her parents have called in and NOTHING.DO SOMETHING ABOUT Dublin texas, Y

Kim Wright Yea It's disgusting and we have called and called. If you open the coolers the smell is horrible. Rotten food etc. I was in there today and there is trash everywhere. It's not the employees in there... Not one single time have I been there that the mgr is not standing out front smoking. Literally all the time! lolg sooo much income

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mrs h1897
Columbus, US
Apr 25, 2015 4:21 pm EDT

Bought a twelve pack of diet clover valley coke. I have never tasted something so nasty. I buy the clover valley citrus soda all the time in the bottles and it has never tasted like this. This is the worst soda ever

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Reviewer43186
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Oct 09, 2015 6:35 pm EDT

Incident happen in corbin ky on falls road 10/9 at 7:00 was a blond csr accused me of stealing In front of my 10 yr old daughter and had a police officer tell me he had to look thru my purse which obtained none of there mercandice. I spent $80 and shop there all the time but not anymore.

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Reviewer71578
,
Sep 22, 2015 2:31 pm EDT

I am thankful to have a store in our small town.
My complaint is that I can barely push the cart or even walk around in the store. This is ongoing for the last few years. There are always unpacked boxes everywhere.
Who can I contact to do a "walk through" to see if it's a storage problem, lack of help, or motivation of the workers?

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Sherryh09
West Columbia, US
Feb 17, 2015 7:24 pm EST

Store # 00862 2/17/15 at 1:02 pm
The lady who was at the register was on her cell phone the ENTIRE time she was ringing me up (one handed). Total lack of customer service!

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Harold Willis
Houston, US
Sep 28, 2014 5:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

September 28, 2014 I bought 2 liter coke asked for 3 for $3 from store employee was told no sale. Came back with sale paper was told i had to buy 3 cokes. bought 3cokes plus the one coke i had already purchased for $1.62 cents when told no sale. Then i was called stupid by employee for buying one.

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resajean
Cullman, US
Sep 23, 2011 7:57 pm EDT

The assit manger chadelia I have caught giving and recieving medicine while in the store on the clock. When I am in there several people have heard her use the F!@# word a lot. And when you are there she is never doing her job. Next I am tired of seeing employees kissing and grabbing butt while they are working.

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cathy gordon
hickory, US
Jul 25, 2011 4:46 pm EDT

they sell reloadable visa debit cards, was able to refill it a few times. now they cant be reloaded. how can they sell these worthless pieces of plastic?

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Seth Farrell
New Castle, US
May 23, 2011 5:55 pm EDT

The grass is 3 feet tall.It needs mowed .I went to do the lawn and they said to do this .This is not going to get the grass lower.Someone needs to get it mowed.Thank you.

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