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I have been into the store in Lafayette several times and I REFUSE to ever go back there. The past few times that I have been in there I have had many issues with this store. One night I went in to the store for a gallon of milk and there was no milk in the fridge..I walked into the store and there was a younger guy that was standing at the cash register texting and I asked if they were out of milk and he said yes we are we must be. I walked around the corner and there was milk out but had just not been placed on the shelf in the cooler. He advised me I could not buy that because it was not priced. I walked into the store again maybe a day or two days later looking for dog shampoo again the same young guy standing at the cash register texting and guess what no dog shampoo so again ..I dont know why I even asked but yes of course we have some that came in but we have not put it on the shelves yet. Bread? Yep same thing...so he is standing around texting meanwhile customers are walking out empty handed because WHY? Aain I walk into the store..different person different problem...and there are some small water falls sitting on a rack with a sign that clearly says half price. I go to the register and it rings up full price. So I tell the clerk and what do I get? Oh that shouldnt be over there. Of course there are others still sitting on that shelf but I'm told I'm sorry but I cant honor that price. Again I walk into the store and I see some candles marked down on sale on the rack (they were the only thing on the rack) go to the register and guess what? WRONG! they again had been placed on the wrong rack and NO! we cannot honor that price. So again FOR THE LAST FREAKING TIME I go in and there is febreeze on a shelf item marked as $1.00 clearly plain as day the only thing on the shelf where its marked $1.00 and I go to the register NOPE ! wrong price ...so I told the cashier are you freaking serious? It's right over there marked $1.00. She looked at me like I was an idiot and she did not believe me. So I walked her over there myself and what do I the customer get? Oh I dont know how that got there. But AGAIN WE CANNOT HONOR THAT!That seems to be their all time favorite words. So at this point yes I am pissed! I pay for my things and leave but as I was leaving the cashier thought it to be appropriate to make fun of me "for thinking I was getting something for nothing"...WOW! So should this tell me to NEVER believe their prices? Maybe their advertising is a LIE too. SO I have came to the conclusion yes Walmart is an inconvienience as a quick stop, yes there are people in there who are totally inappropriate but you can bet your bottom if I walk in there and grab something with a certain price on it that they will HONOR that price and NOT make the customer look stupid over someone else s mistake. I might have to pay a little more for some things but all in all the price is TOTALLY WORTH IT!.
The complaint has been investigated and resolved to the customer’s satisfaction.
Family Dollar is starting to look good
I go into my local Dollar General store and buy 24 cans of Friskies cat food. The bar code on the shelf says 70 cents. I ring up my own groceries and when I get home I look at my receipt and I was charged 95 cents a can. They have a sign on the register that states that whatever the price rings up, that's what u pay. I am returning to the store tomorrow and I better get a refund for the difference or I'm reporting this to the BBB
You are so right! Every single time I visit this place I have to check and recheck that the prices come up correctly because they rarely do. They overcharge on almost everything. I’m beginning to think it’s store policy and they are just that scummy.
I have to rechect the prices of every item I buy at Dollar General in both stores close to me. They have overcharged me nearly every trip. Sale prices that are marked on shelves are particularly vulnerable to overcharge. They keep telling me that the prices have not been updated in the system. I really need to report this, but don't know where. Last night ther was a box of blueberry donuts that showed a sale of $2.50. Regulate price was $4.50. I bought 2 boxes and sure enough, was charged $4.50 each. That was the only thing I bought that trip.
Every time I go in there the posted prices are as much as 25-50% lower than what it rings up. I asked a cashier what to do about it and she told me to take a picture of prices and the have to adjust them at the register. Are you freaking kidding me. Since it’s the closest store to me I have to go in there often. I now take pictures because I’m continually being overcharged. The sore cashiers says it corporates fault because the don’t have time to change prices. Some things like cat food is double the .70 sign that’s been up for over a year now. It’s being done intentionally by corporate. Also some items never have a price and I was told DG doesn’t post prices on seasonal items. They are crooked and corrupt. It’s not just one it’s the same in all of them in Hickman County Tennessee.
Dollar General in Pa . No one is changing shelf prices! When you go to the register everything is .50,.75,or dollar more! It is so frustrating! When you leave and look at your receipt it is just ridiculous! Ice cream was marked 4$ nothing else on that shelf . I was charged $7 that's when I went back in and it took them 20 minutes to go back and look! Bad business!
Same at my local DG as well... I live in Harrington, Maine. EVERY time I go I notice it and they won't change the price and honor what it says on the tag... Frustrating!
I know, it happens to me every time I go in there. Cashier at one of the stores told me to take pictures of the shelf prices and they would adjust them at the register. We should not have to be doing that! It’s been going on for over a year at least that I’ve noticed so I now have to take pictures of everything I buy in there which is absolutely absurd.
As a former employee. It took so long to get the new price tag strips. We are slowly but surely getting the price strips up. I had noticed that we cannot override alot of items due to the increase of price overrides for items. We do honor the price tags thats there only if we are able to over ride the price on the register. We get customers mad if we cant do returns without their reciept due to increasing scams.
Prices have been ringing up incorrectly multiple times and on multiple items. Now that I have noticed I’m more careful and I get a refund, but it is such a pain and bad business that I don’t go much anymore.
The dollar general store in Kittrell NC are cheating people every day. Items are ringing up more than the shelf price. Something needs to be done about it. With everything going up and the salaries are not. We go to the dollar general not only because they are convenient but because we can usually save money, but not when they are over charging at the register! Something needs to be done done or they are going to loose business.
Dollar General is a scam. They ALWAYS have the wrong prices. I think they never change tags..which should be done weekly.
I went into Dollar General and picked up 6 items. Of the 6 items, 4 had incorrect prices. She gave me a discount for the price difference but I am on to the " Dollar General Scam" now.
Pryor Oklahoma on main street is the same way, its been over a year since they were informed of an incorrect price and yet they still havent fixed it the manager is a total and i watch people steal from the store and alerted the clerk and she looked at me crazy as the kid walks back in with the stolen merchandise and puts it back on the shelf, jean and tony are the only ones worth keeping and the young gentlemen, , , , everyone else needs to cut a rug...i will drive to chouteau much cleaner friendly and they honor their prices...on a normal month i spend around 300 there but i will definitely pass the news along to go elsewhere main street sucks especially with that hateful manager with the bad black hair dye ...