Dollar General
reviews and complaints

I worked for Dollar General for 3 1/2 years. I was one of the only people who would work extra to replace a person who was in need. I am disabled as known by the manager the reasons of disability. The manager named Dale...fired for calling in sick. I worked very sick the days before, until I became too weak to work. I called in the second day of illness and was told that if I did not come in, I would be fired because she (the manager) did not have any one to come in and work with her that night. Needless to say, I was fired, longest working employee at that store... At that store I was the only male. The new female hirees some would work a day or week and not show up or call in...She hired one that worked a short time and never called in but would not fire her until after the 3rd day of calling in. She had one female employee that took a 2 week sick leave right before I was fired. The reason for the sick leave...Boob job! When the manager was being questioned about her use of obscenities at the customers, my brother told me to lie for her, due to the fact she had a heart trouble.Well you can see how she paid me back, fired me for following the rules, simply because she did not like my disability. Dollar General is without a doubt a very poor job choice. I take pride in my work, but the some of the managers could care less. I have turned this over to the EEOC and to my Attorney who works for Dallas Hospice. I worked for 3 managers at this store, and Dale was #3. I was done dirty, but intend to pursue this case, maybe some in Dollar General Main Office will wake up to what goes on in thier stores if they care, If not they deserve a state of constant litigation. The attorney said I could get my job back, but who would want to work for these people? I do have witness to what I have said working at and some that have quit the store, I can back up everything I have said.

On 11/11/10 I was suspended wrongfully by my dm didnt tell me how long or anything I have been with dollar general for 5 year they dont support their empolee treat people like dirt they want you do do all this work and pay you pennis. I have call my dm twice to ask about my suspended she has not call me back. Didnt think she would because they never bring people back.

The dollar general sale ad comes in the sunday paper they offer trac fones for $5.00 not one store I called in the state of indiana have them its just a scam to get you in the store so you will buy something else when they dont have what you came for to bad for them i wont be back and plan to tell everyone i know this is what happens when greed gets the best of you we also called an 800# for help but for some reason they couldnt name me one store that had the phone sounds a little funny to me just the same old run around DG is full of BS !

Im a store manager... Im currently under suspension pending investigation... It was said in our last meeting that they are firing anybody and everybody for anything and everything... Ok I will admit I did have someone in my store that wasnt a dg employee helping me. My dm told me to do what I had to do to get the job done, no other stores had extra people to lend, no good apps, and I was running 200-300 under payroll a week what a waste! Any store manager would agree, ya'll would die for that right? Anyways, there was nothing stolen from the store, I have camaras to prove that, during the conversation with lp, wait I failed to mention my dm had "quit" 2 days prior, who knows what really happened, ok... Lp... He stated to me and I quote "so if I contact"dms name"and remember I still have his number, he will tell me he said it was ok for you to work a non-dg employee?" I said "no, he told me to do what I had to do to get the job done" so I did.. Yes its 110% against policy but either way if my store wasnt done I was losing my job, and if I got caught working the nondg-employee I was losing my job. However, with the statement he made, contacting my former dm, means he would be discussing dg with a non-dg employee? Hmmmmmm 2 wrongs dont make a right... Our region is well I dont know how to explain it, but I will say when you have around 9 dms w / the rm, also around 150 employees cleaning up 7 stores in a 48 hr time frame for a kathleen visit, lets just put it out... Would it be safe to say renting uhaul trucks and putting rolltainers full of product in them, taking them to a disclosed location for 24-48 hrs (Until kathleen was back home) without a outgoing transfer against policy? That could fall under employee theft, it was removed from stores by dms w / rms permission... Ok so it was brought back... I saw it leave, but never saw it return... So I will lose my job for struggling in a store that cant keep a manager... I run a perfect store before I agreed to take this one... Never any problems (After I got it model) I was one of the lucky ones... And dms and rm will keep their... I see a problem w / this... Not to mention that lp went outside and yelled at one of my employees she wasnt even clocked in... I just dont get it guys...
Update*since I first posted this... I was fired for stuff the rm and dms allowed also... And now im finding out that the manager previous to me was making 2, 000 more per year than what I was... He was only with the company 6 months...

I was working for them part-time to help with finances due to my husband losing his job and after finding another was much lower in pay.
I honestly can say I have never heard such rules and stipulations in the workplace.
Cell phones I understand, uniforms/clothes specifications ok no big deal, but... No employee is allowed to buy any! Product after 6pm, to take home. Period. Why? If u keep sales recpt and manager cks you out. Why do the employees have to go elsewhere to buy products that is sold right there? Nobody knows if family calls and needs bread, medicine etc after 6pm. Also there is no! Support from district managers to their staff. Yes I understand the customer is right but, , , , not all the time. There is a line there and they should take up for us to some extent if it is crossed. I watched an incident, we wont go into here, and confronted the person, after that is was chaos! I was never talked to by dist. Manager for my side only asked for written report... He watches camara ok fine, nobody should have to take the abuse I took and stand there quietly, then to have the person say they are not going to stop until they have my job! Well congratulations you got it! But by my choice. There is no employer/employee connection at all. The employees are robots, not humans. Watch cash register but stock shelfs, dont make customers wait, but dont stand and do nothing, come on... There is no mirrors, or bells for customers to ring but I guess we are to have esp or something to know when someone is at cash register. And show no emotions when your being attacked for doing your job. Oh and if you are a cashier you better check with your immediate supervisor to make sure what you can and can't do. Because if you witness something suspicious you better just ignore it because your not allowed to acknowledge it, because your cashier... Don't know how they expect to win cases in court without eyewitness but they know best huh?... Sorry for sounding off but what is happening to our world today. Our we so greedy that we want to get what we want no matter who it hurts or destroys... As in my case, makes it harder to live, because you do not qualify for any state/county assistance. Hope your satisfied lady. God bless you and yours, because I know he has me. Thank you for a blessing in disguise. What you intended as harm as been a gift to me. Have a great day. Jp 10-07-2010

So far, I am 22 years old, I have worked retail since I have been 16, I have worked for many other business like shopko, pamida, caseys general stores (At casey's I was able to obtain a assistant managers posistion) , and now dollar general... Dg so far has to be the worst store I have ever worked for, I have more experience than most of the people working there and yet was hired on as a key carrier, but still haven't even been promoted to that posisition so I wonder when or if that will happen, the lack of trust the entire company sees in employees is unbelievable, there is no need my jacket/lunch pail needs to be searched when my shift is over to see if I have stole anything, the dm makes a point to come into the store to watch the employees on the security cameras to see if we are doing anything wrong. The company policy where I cannot have something to drink with me at the register, that it has to be in the break room at all times, is total crap or when i'm expected to stock a rolltainer an hour while being lead cashier is another load of bull. Simple things such as me not being able to void an item off a ticket, that I have to call a mod up to do, is extremely inefficient. Also another thing I dislike is the dollar general literacy fund.. You are pretty much forced to beg for donations after each sale, and if you don't you will be written up, total bs.

when i first started things were great except we had no manager and worked 10 days in a row with only 1 day off but was getting close to 40 hrs a week and everyone working there was happy and we all got along. Then they brought a new manager into the store. Hes very lazy and I believe not a very honest person. He wanted to take some of the pressure of working 10 days in a row and give us 2 days a wk off so he brought in his best friends daughter in to work part time. Then all of a sudden he started cutting my hours and i have to work 30 hrs a wk to get insurance and thats the reason i took the job at min wage is for the ins. The new girl wasnt even there 2 wks and already called off and he wanted me to stay and work her hrs and i told him no because he cut my hrs because of her and he told me he wasnt done cutting my hrs. The job is getting very stressful and uncomfortable to go to. The bad thing is is no one seems to care except me because i will no longer have ins. I may have to quit and go elsewhere because they do not treat their employees very well.

My 21 year old daughter went in for a job application and the manager asked how old she was and if she was in college and when she relpied yes, she refused her the application saying she can hire a college student. i thought that was rediculous! my daughter only will be going to school 2 hours aday. they can at least give her a try! i worked at a dollar general of few years ago my self and quit because the manager was a complete idiot. she was a bad manager didn't know what she was doing. when i first started working there she said i'd be givin a couple cart full of merchandice to put away during my shift, ok, she said anything that was in my cart that was to be put towards back of store i should give to the other employee to put away because i need to be up from always watching the counter to check people out, ok, i fully agree with that, about a month later i went to give the other girl an item to put in back and the manager very rudly said for me to go ahead and just put it away even if it goes in the back to not give it to the other girl from now on, then i get yelled at for being in the back putting this stuff away (i can see what s going on in the front when im having to put stuff away in the back) and not being up from when customers are wanting to check out.. and at this location there is constantly customers in it... my thoughts are, hire 1 person to be at registar at all times, and 1 person to stock! its not fair to expect the cashier to be at reg and be in back putting things away at such a busy location!

I have been working here for 2 months and the management is poor. They have this one manager ms. Julie who has no people skills and is extremely rude to everyone. She mumbles when shes talks and acts like you are bothering her for everthing! Please for the love of god never get a job at dollar general, works not supposed to be fun but working here is is hell. Its not even the treatment of employees, but, the amount of hours they give u which is ridiculous average 10-12. How do expect a family to survive on that kind of salary. The managers are very greedy and are taking all the hours for themselves becasue if they would just allow all of the employees to vois items and do returns then there would be no need for them to just walk around anyway and act like they are working and getting health benefits. They are so ###ing lazy,. Wow it must be so great being a manager of a dollar store and to still be a cashier and stocker. Thats why hate all the younger employees becasue they see hw much oppurtunity they have left to actually do something with their life istead of waiting around in a tacky dollar store to be promoted. Time to go to college u dont have to be a brain surgeon to be a simple manager low life dollar store!

Last evening I was going to DG and it was 7:51PM. Thank god it was an hour before closing. Got to the store, ran to the door and it was locked. Then I realized that the employees were sitting inside the window laughing. Looked around on windows to see if there was a special message and nothing. RAn back to the car as I knew I could make it to Pamida.Then I noticed the guy putting a sign about 3"x5" on door. Anyway, went to Pamida and was telling of my experience and Sharon, the Pamida clerk had told me of others who came in an hour before me, telling the same story. NOw had they been sitting outside smoking as they always are, they could have kept us informed/ They could have even swept their cigarette butts off the city sidwalk. Poor management here folks.

Dollar general Store In Armuchee GA. ha a red headed employee who complains always/makes customers wait. Register charges the wrong price and price is marked incorrectly as i check thoroughly. This pony tailed red head with an attitude keeps me waiting and i have actually had to find her to check out actually charged the wrong price for curtains again and told me how they make change for a hundred like i care because i handled cash all my life with no mistakes. Correct the register prices. prices listed and this steady complaing rude red head who acts like she is dying due to work. She is rude and the manager is in the back busy & this rude person put me in an empty line while calling the manager to refund the money she over charged me. This person has been at this Armuchee Ga. Dollar General store a while & should know the ropes by now.I assume she is a mental health release who is employed for tax deductions or discrimination policies.Any how she has long orangish red hair kept in a ponytail at the armuchee store in GA. on Martha berry Hwy. with a strong southern accent.You can't miss her. I should feel good after shopping instead of upset by being insulted by a discount store employee.Know i know why folks pay more just to have civil people wait on them and receive customer service.I don't expect anything will be done about this rude employees behavior or about the prices marked or the register errors so i will shop else where.Sincerely Karen Woods

are puppiesgot really sick and one died now the mom is really sick and might be on her way too they were eating the everpet dog food this cals for a boycott against dollar general they know about this and contiue too sell it. i will be contacting them over this my pets should not have to suffer because people want to make a buck. they wouldnt do this to people. do not feed your animals this food its not good it kills

I purchased ever pet scoopable cat liter. It is a good clumping cat liter unlike most, however it says it has odor control. the first time my cat ever used the liter it immediatly gave the room the worst lingering odor. I have never used a cat liter that did this. I clean the liter box several times a day and the odor just lingers. I was using scoop away witch has very good odor control, I thought I would try this to save a little money. I guess you get what you pay for. I also have been feeding my cats this same brand cat food, after reading the other complaints, I think I will throw it out and get the good stuff my cats are definitly worth the extra cash when it comes to their health.

Today my mother and I visited the Dollar General store # 11726 on Hwy 311 in Sellersburg. My mother recently had a total hip replacement and is on a walker. She visited your store looking for a child's ball of just the right size to use for her physical therapy. She found one that was perfect for her and, after doing a little more shopping, we went up to the register to purchase it.

The cashier took one look at the ball and immediately said, "It ain't gonna let you purchase it!" She scanned it once, put the ball aside, and said, "Nope, ain't gonna let you purchase it. You want to get another one?" I explained to the cashier that the ball was for my mother's physical therapy and it was just the right size for her to use. She just looked at us with indifference and asked if there was another ball the same size we'd like.

So my mother, on her walker, had to go back to the aisle again and look to try and find another ball while the cashier left her station to make copies for what appeared to be a vendor in the store. She was so frustrated at this point that she was going to walk out without any of her purchases had she repeated that performance with the second ball. Luckily it did ring up but we received no apologies from the cashier or explanation of why we couldn't purchase the first ball other than the UPC wouldn't scan.

I don't understand this at all. If the ball is in a rack for sale, has a UPC on it, and has a price tag on it (which was the same price as the ball we ultimately purchased), what reason could you possibly have for not selling a piece of merchandise? Add to this her insensitive treatment of a disabled person, it seems like a slap in the face.

I feel like we deserve an explanation of why this happened the way it did today. An employee of this company upset a long term customer (she's been shopping with them as long as I can remember), all over a $2.50 ball she only wanted for her therapy.