Complaint Rating:

Company information:
Dollar General
1883 highland ave
United States
Phone: 727-442-1710

11/12/08 around 10:50am
I shop a lot Dollar General store. The cashiers take thier time in checking you out, etc. Knowing the line is long.
One customer yelled out to the two female cashiers (Betty and the other one with short blondish hair about 5'4" or5'5") are you going to open another cashier register.
One of tghe cashier quote no I ain't going to open another register.
The same customer said she is being smart. Then she ask for the corprate phone number.One of the cashiers (quote) I ain't going to open another register.
When I got to the cashier I asked Betty if someone would help me take my bags out.
Cashier Betty (quote) I have to see if she is busy. (the blondish cashier), Betty said pull your car in front of the store(which was a fire lane).
As I was going in the store I notice two Clearwater Police parked in the parking lot also a Pepsi truck with the # F34095 driven by a female driver was already in the fire lane.
I said you need to help people with disabilities/American Disabilities Act.
The same customer said it Freedom of speach.I respond, that is the first Amendment, we have rights to (the white house).
I said I'm not going to pull in a fire lane and get a ticket, there was two police out in the parking lot. The blondish cashier (quote) you need to tell them that."not to park in the fire lane".
I ask for the corporate phone number.
As the blondish cashier help me take my items out, she (quote) we helped you.
I said all you had to do was help from the beginning, this would not had happen.
The blondish cashier said you need to go back inside, I will give you the number.
Which she went in the back and came out with the number and said I have already call them, they should be waiting on your call. She stated I will have you band from the store.
Corporate phone number she gave me was 1-800-678-9528. Two other customers and I exchanged the Corporate phone number.
Because the carts have plastic pole about 10' that want let the carts go outside the store, a person like me who is disable can't take a lot of bags out to the car without a carts. this were the American Disabilities Act come in.This has happen several times before.
The manager or Corporate need to be held accountable for not abiding by the ADA, etc.